The Jewelry Box

Category:	Jeweler
Address:	345 Broadway, Revere, MA 02151, USA
Phone:	+1 781-284-0011
Site:	sellgoldmass.com
Rating:	3.6
Working:	10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–3PM Closed

Location

Photos 9

Reviews 11

Terrell Suggs

The store itself deserves 2 stars, but I wouldnt walk inside if I saw Teresa working. Im writing this review mainly so the managers know what happened. Apologies to others for the long explanation. I came to the store with my wife yesterday to get my watch band resized and shop for an anniversary gift. The jeweler wasnt in the store, so Teresa said Id have to leave the watch and pick it up later. Because I wanted to try the new size and potentially have it readjusted again, I decided to come in later and work with the jeweler directly. Teresa explicitly said this was no problem. When I came back today, Teresa informed me that it takes several hours to resize a watch band (??) and that I would have to leave it and pick it up later. I reminded her that the entire reason I came back was to make sure the new size fits better. She said thats not possible, so I decided not to resize my watch band after all. This is where it gets weird. When I tried to buy a pair of earrings for my wife, she refused to sell them to me. She was ticked off that I changed my mind about resizing my watch, because it made her look bad in front of her boss. After establishing that yes, really, she was actually refusing me service, I agreed to have my watch resized in order to buy the specific earrings that my wife picked out the day before. Whats difficult to communicate through a review like this is how neurotic this woman is. I could go into detail about all of the inappropriate comments she made throughout the experience (e.g. "Im afraid to hand you my card, but here you go", "Ive never had to beg someone to let me fix their watch before" and repeatedly asking me to smile), but I think this is enough of an explanation.

Tiffany Flores

beware of this gold buyer. I visited there yesterday having carefully weighed my items on a gold scale as I buy and sell quite a bit and have knowledge of how items are priced. the person evaluating my items took a package that was clearly 199 pennyweights of gold and told me it was 175 pennyweights. Then he proceeded to quote me a price that was 1200 less than what the quoted rate on the internet is. He told me I was argumentative, and would not explain the difference. Do not go to this vendor. You will not be properly paid as per what they promise. Very sad experience and having many other resources, I will never step foot into their offices again. they try to make you look like you dont understand, didnt weigh it properly and didnt do your math correctly. As a last resort of an additional excuse for the low rate he told me the rate had dropped and in fact when I asked to see the rate, it had increased, and there was only one drop that occurred during the day which amounted to a difference of 2.40 per ounce, and since he quoted for 10 ounces of gold that would equate to a difference of 24.00, not the $1,200.00 figure he shorted me. Enough said. Stay away.

Evan Connerty

Horrible service and they tried to rip me off for over 300$. He insisted noone else would pay any more so i walked out. Luckily almost directly across the street there was another store Laville Jewelers with amazing customer service, very nice guy abd he gave me 650 instead of the 350 i was offered at the jewelry box. I will never return to the jewelry box and anytime i have gold or silver i will go directly to Laville Jewelers

Cady Capone

I have been here a couple of times to sell some jewelry and have always had a good experience. The man helping me, his names was Justin, was extremely helpful and professional. I recognized him from the commercials! He even cleaned my earrings for free! I would definitely recommend the Jewelry Box.

Lauren Macmullen

I sold some jewelry here and a young man named Justin was extremely knowledgeable and gave me a great deal. I also had a few pieces fixed and the work was done quickly and for a very fair price. Overall I had a great experience.

Janelle Parker

Great store. I bought something here for my Ma here recently. I also had a great experience selling some of my old white gold and silver jewelry for WAY more than i thought it was worth. A+ Experience.

Armando Giannasca

I bought lots of stuff over the years here & I still refer friends here sometimes. i live up in Peabody now, but i come and see Tommy whenever i am in Revere. Great people Great Deals.

Julie Dean

NEVER GO SEE TOMMY! Him and his nephew are crooks. Looked at my jewelry for a minute and said it was junk. Lavillas gave me 3x the amount Tommy offered me for my "junk"

Mike Lowry222

I used to work at Art Carl in Malden so much better than this place to do business with.

kristen daunais

I sold my jewelry here & they gave me a great deal.Tommy is great to work with!

AmberMarie Long

Amazing work they do on my jewelry. Fast and at a great price.