Category: | Car Stereo Store |
Address: | 21165 Gratiot Ave, Eastpointe, MI 48021, USA |
Phone: | +1 586-779-6969 |
Site: | wowelectronics.com |
Rating: | 3.4 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–4PM Closed |
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patrick edgington
Wow electronics is gotta be a total joke I bought a system over a year ago and Im still having problems with it today is March 25th 2014 2 head units that wouldnt work static cutting in and out radio turns on and off by itself backup camera turning on when youre driving forward a blown speaker I get my truck back the dash was carved up the seat was unplugged because of the latch being broken by them so the passenger side airbag would not deploy if I was in an accident to save somebody elses life take in mind that this is a brand new truck only 6 months old 2012 f150 EcoBoost chipped with 4 inch exhaust water methanol injection airraid intake at the time i said something to them and Ron wanted to tell me well you had to have that 8 inch display like it was my fault I dont know how many times they have pick my truck up from work to try to work on it and it still was wrong now I know they where racing around in my truck because when Im getting 18 to 20 miles per gallon and I get it back and it says 15 theres a problem not to mention they leave the keys in the vehicle with the windows rolled down and my $465 radar detector could get stolen that I bought from them still plugged in to the wrong port so when I pull the power cord out of the cigarette lighter instead of plugging it into the 12 volt power supply like it was supposed to be plugged into it pulls the whole cigarette lighter unit out of the dash they and now the rear defroster works whenever it wants to I fixed the seat theyre using the wrong wire for the rear camera thats why its all staticky we replaced the two Alpine radio with advent system but it still has troubles three weeks later rick told me he got the tools to do the job its a micro SD card I guess big major tool that he had to come up with you also told me I dont know what to do when it dont work most people just accept it good luck on getting a receipt and double checked all your work being done one other thing rick said how he bent over backwards if you bent over backwards you wouldnt had to fix all the damage that you guys did and the radio would have worked right they even offered me a free Alarm car start you know what I said I dont want you f****** touching my truck fix the system now I have to take it somewhere else to get the wire changed for the rear view camera
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Laurence Fisher
This place makes customer service look great at McDonalds! I was told numerous times that they would have a time and price estimate together for me, after 3 days I was told that it would take them 12 weeks and 6.5k to do the job. I obviously didnt find that acceptable and was told there was nothing they could do. I towed my car and brought all equipment to be installed to another competitor and was told the job would take 4-5 days and cost less than Wow quoted me, and it was being worked on when i showed up. Wow what a difference from the business practices at Wow Electronics! Use these guys if u dare i wouldnt let them look at anything else ill be having done in the future. Ive found competitors who actually want the work.
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Gerald Filhart
I had bluetooth installed on my factory infotainment system. Bad customer service, install still showed wires and i asked that the button be placed in a specified area which they agreed and ended up putting it where they wanted to put it. On top of all that they tried to charge me $120 more then previously quoted. i was told because they needed to use 2 install harnesses instead of 1 and it took a little longer then expected.
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Naim Bazzi
Looks great place for auto Accessories .. I got a remote starter installed for my car but had to return several times to make it work properly .. After 5 visits it worked for less than a year and now i have to visit again because its not working again ! They dont mind to fix it since its under warranty but im losing lot of time going back and forth ..
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MVP Machine
Poor, super slow service. Owner should invest in customer relations classes for the rude condescending employees. Dont waste your time. Would rate minus 5 if I could. The 5 star reviews here must be from the owner and employees who dont want to work.
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Edward Williams
Ive been buying car audio from these guys since 2003 and Ive never had a problem with there service. They are professionals! They really know what theyre doing. And they guarantee and warranty all of theyre work.
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Joe schulte
Five stars, all the way. Great service. Great Prices. The most knowledgeable guys in town. It is the "go to" place for all my in-car electronics...no doubt about it.
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johnny mack
Great experience dealing with wow electronics over the years... Always treated me good an gave me the best products an prices.
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Steven Henry
I bought a car starter and alarm they installed fast on a early Saturday morning. They were friendly great customer service.
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Jim Jones
After they hacked up my doors and broke clips and I was over charged I now know why they are called WOW.
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Jay Thomas
Yall set my car on fire i dont even want to go back in my life
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Henry Renaud
They forgot to download my device for the next two months ops
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Myron T. Miller
Best place for your vehicles aftermarket needs.
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mister perfect
Only sound shop i go to. Beating all prices.
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Tanisha Davis
Great customer service & great quality *****
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Richard s
Most professional car audio shop I know of
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Billy iam
Great place to get some rims