Sportland Motorsports BMW Motorcycles of Urbana

Category:	Motor Scooter Dealer
Address:	1602 N Lincoln Ave, Urbana, IL 61801, USA
Phone:	+1 217-328-5005
Site:	sportlandmotorsports.com
Rating:	3.6
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–4PM Closed

Location

Photos 100

Reviews 7

Dana Caton

Hey guys, just wanted to inform you all about what happened to me at Sportland this Spring. My bike was having issues with dropping down to 1 cylinder sometimes while riding and they diagnosed it as a faulty (leaking) fuel petcock. They said the best solution was to rebuild the petcock and when I asked if it would be better to just replace the whole thing they said the rebuild would fix the problem and be cheaper. So I went ahead and paid them the $108 to rebuild it, plus parts and $72 to diagnose it for a total of $242.90. For comparison, the shop my bike is at now is charging $42 labor to replace the petcock and a brand new petcock from BikeBandit was $73. Turns out they only rebuilt the DIAPHRAGM in the petcock, not the entire thing. Even though the invoice says "Rebuild Fuel Petcock" they didnt rebuild the whole thing. The same problem reoccurred shortly after getting my bike back (after it being in their shop from April 3, 2012 to May 2, 2012) but I didnt want to mess with having it in there for another month when I was going back home from school in 2 weeks anyway. I figured I would have the shop I trust back here in Edwardsville (Moto Italia if anyone knows the area) deal with it. Moto Italia rediagnosed it as the petcock being the issue again, so I called Sportland back up, had them talk to Dan at Moto Italia, and they denied any fault based on the parts listed on the invoice. Remember, they told me directly that they were rebuilding the fuel petcock, NOT just the diaphragm, so I assumed that was what I was paying for. Ive never taken apart a petcock before so I dont know the different parts inside of it, I just assumed that when they say they are rebuilding the petcock that they would rebuild the entire thing. Guess I was wrong. Long story short, I will not be using Sportland again and would recommend others not to either. Its a shame they have a monopoly on the industry in the Chambana area, but it is worth the drive to take your bike somewhere else.

A Private User

Do not go here for service. Make the trip to Chicago if you care about your bike. My experiences with Sportland: the bolts to my transmission were not tightened completely and the transmission was run without fluid. I was told that leaking fluid was normal and to keep an eye on it; that the fluid was from the final drive. It was not and I had to tear down the bike and replace the bearings, elsewhere. My bike is a vintage BMW and I paid over $2000 to Sportland, as well as more money to fix their mistakes. 2. I was riding on the highway to Indianapolis and pulled in the clutch only to find there wasnt any tension. I could forcefully downshift, but not upshift, because I had no clutch. This turned into a very dangerous and frustrating ride because I could not get in and out of first gear. Evidently, they did not put to the kickstart back together correctly. Consequently, roadtrip with friends canceled. 3. They ordered the wrong clutch cable for my bike and it snapped after installation. 4,5,6,7,8...The phone is rarely answered in the service dept. They had my bike for a month and I received different answers from each time about what was going on and when my bike would be ready. In the end, I had to go to the shop to find out what was going on. With each mistake, I had to go through the hassle and stress of getting it fixed. Dont go here for service. Its not worth it. Its too bad, too, because some of the folks who work there are nice.

Jim Tucker

I would give the guys at Sportland a much higher rating than 5 if possible! I have purchased many bikes through the years and my recent buying experience was one of the best if not the best one I have ever had. I came in to just see if they had the bike I was looking for while I was in town from out of state, and Sam introduced himself to me and showed me what I was looking for. Not only did he give me a very good deal, he made the whole experience enjoyable and seamless. The night before I traveled back to Sportland to complete the deal and trade my current ride, I was introduced to Jason on the phone and he could not have been nicer and more helpful. Yesterday when I picked up my new BMW, Sam came in on his way out of town just to make sure that he followed up with me which was amazing. I could have purchased the same bike 30 minutes away, but there was something about how I was treated that made me want to do business here. Sam and Jason have earned a customer for life!

Dave Fahringer

Their BMW Tech appears to know what hes doing but thats the most positive thing I can say about this place. Their service counter and parts department are the worst run Ive encountered in my life. If you ask them to schedule an appointment when your parts arrive dont count on a callback or any notification that your parts are in. If youre talking to the parts department about your parts which have just arrived dont you dare ask them to setup a service appointment as thats just to much to ask. Ill be doing everything in my power to avoid using them in the future.

Jennifer Earls

We went in to look at bikes and had a few questions. It was Saturday and there was only one salesman and this salesman had better things to do than talk to us. He was to busy talking to a friend about this and that (he was not making a sale just chatting). Then after waiting about an hour to talk to this guy we only got to talk to him for about two minutes because now he was more concerned with the fact that they were about to closeand answering a text. Probably wont be getting a bike from them now because of this.

Russell Hutchings

Looked at a Bmw 1999 r1100rt and the asking price was 2999 I was very interested and was going to trade my bike what was worth more that the Bmw. Then they said it was going to be 3999 and my trade value went down and they wanted 1500 more and my bike.What a ripoff you cannot thrust these people at all. go elsewhere and I urge all military not to go here at all,being a retired chaplain I cannot state here what i really think of this place

J Williams

Would avoid this place. Wife and i went here to look at motorcycles. Wer found two we liked. A harley and an indian. Both on the expensive side. After over a half hour watching the salesman talk to his friend and ignore another customer besides us he finally graced us with his presence. We got in one question until he looked at his phone said we are closing in five minutes. Proceded to answer a text and walked off leaving us standing.