Advantage Car Grou

Category:	Used Car Dealer
Address:	14600 Archer Ave, Lockport, IL 60441, USA
Phone:	+1 815-293-6612
Site:	advantagebuyacar.com
Rating:	4.5
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–4PM Closed

Location

Photos 16

Reviews 4

Taylor Lauster

UPDATE: I have tried to give Sam the benefit of the doubt but I can no longer do so. I purchased the car in November and it had only been a month before I had problems. Before I took Sam the car to get the radio put in my father had found that the steering fluid had a leak and the windshield wiper container had a hole, Sam worked with us to fix this, but I felt like it should not have been missed in the original inspection. Just after I got my car fixed my ABS light came on, I was frustrated that this had happened, and I cannot not blame Sam for this, but my issue is that I had a hard time getting it fixed. He repeatedly told me I could come in any time I wanted. He did not ask for a warning, but I decided it would be a good idea to at least let him know I was coming, to which I am glad I did because both times I planned to go out he was not there and at an auction. The first time was only with 2 hours notice, the second was 24 hours notice. Clearly the day I was available was a day he had auctions, but if he had not stated anytime I would not be as upset. Finally I decided to try a different day and it happened to be too cold because it was December, had the first two weeks worked out we never would have had this problem. At this point I had given up due to the holidays and snow I decided to wait. Eventually life got the best of me and I was planning to contact him in February but I did not. At the end of February my dad changed the oil on the car and it seemed to be much worse off than it should have been based on the mileage and time that Sam had told us the oil had been done. At this point my car had been making some noise and had an exhaust smell when I used the vents. Turns out that the exhaust pipe had broken. This could have been missed and is not why I am upset, but in the process of going to someone we trust the fix this I had asked them to look into the ABS sensor. Turns out the radio was installed incorrectly and was using too much voltage, which meant they could not diagnose the problem, my dashboard warning lights may not be working correctly, AND it could FAIL emissions in this condition! My father has spoken to Sam and asked that he help us pay to fix it and he has insisted that he did not install the radio wrong. He offered to have them look at the radio again, but I do not trust them to do so. Sam is a nice man and the car is in good condition for its age. I am just frustrated by the fact that he insisted he is all about safety and he originally gives me an unsafe car with a leaking power steering fluid that supposedly passed a 20 something point inspection, then takes multiple weeks to set up a time to fix my ABS, (which I eventually gave up on) and leaves me at risk of failing an emissions test or not knowing if my car has a problem because the radio is using too much voltage which could interfere with my dashboard warning lights. Three strikes and I am done. Original Review: Sam is wonderful. My father and I were looking for a car for a few days and were starting to give up until we found Advantage Car Group. We were initially upset because the car we wanted had already sold, but Sam told us he had just gotten another one that was a few model years newer. He was so open and honest upfront that we knew he really cared about his cars and the people he sold them to. We pretty much decided we wanted to deal with him and we hadnt even seen the car. He went above and beyond to make sure we were happy with the purchase. When I need a vehicle again I will see what Advantage Car Group has before I go anywhere else and I highly recommend them.

Robert Bonneau

I bought a 2004 Jeep Cherokee from Sam on August 27th two to three weeks after I bought a vehicle the drivers rear tire was smoking and really hot to the touch that was due because of the rear axle seals were no good so I had to have that and wheel bearings replaced and the drivers rear caliper was sticking got that fixed a week later my steering started making sounds got a power steering pump and also found out that my water pump was leaking had to have that fixed however its still growling also there is an erratic throttle that nobody could figure out YET and theres an electrical short in the system it just seems funny when you buy a car and you have to take it into the mechanic every 2 weeks to get something fixed on it just be careful if you ever buy a car have it checked out from a trained mechanic before signing anything Ive been trying for almost 3 months to try to get the car running properly I think I was sold a lemon yes Sam is a nice guy but dont forget he is a Salesman that is the sales pitch what kind of a nice guy would sell a person a vehicle that you would have to take into the mechanic shop every two weeks I will keep posting on all the repairs I have done on this vehicle I just cant believe I had to fix so much in such a short amount of time and is not yet totally fixed just more money out of my pocket I guess I would rather give him back the vehicle for most of my money back than to put more money into it. 11/23/16 well now my power windows & mirrors dont work and still sam did nothing about it

Kate Kazmierczak

I was in a pickle after my recent car accident. And with life these days, cars can be very expensive weather they be new or used. I was was told about Sams dealership from my girlfriend and her father. They bought a car from him and loved it! My dad bought one from his as well and enjoys it too. So I gave Sam a call and explained my situation to him. Not only is Sam a good listener, but he cares so much! He treats you like family. He was destined to find me a car that I liked and that would be safe for me too. Sam went through many things so I can have the car that I drive today. And I love it! I couldnt ask for a better car. Some people go to car dealerships and spend hours looking at cars. At Sams, he finds your type of car for you. You process is fast with a fun time included. Same has great cars, a great personality, anddd great prices! When you come to Sams, youre not just a costumer. Youre family.

William Golden

My wife and I were looking for a second vehicle. After searching for a few months I came across Advantage Car Group. I called to see if a particular Suv was still available and I talked to Sam. While talking to Sam he was very pleasant and informative. He gave me a sense that I could trust what he was saying was true and that he was being honest. I made an appointment to see the vehicle. When my wife and I arrived we were greeted by Sams salesman George. He is such a genuine person. We spent more time in the office talking and laughing like old friends, than we did talking about the car. I bought a great Suv with low miles and I got a great deal. I love my new car!!! If you are in the market for a used car go see Sam. His cars are in great condition and he is fair. You will not be disappointed.