Category: | Pet Store |
Address: | 976 Piedmont Ave NE, Atlanta, GA 30309, USA |
Phone: | +1 404-249-6668 |
Site: | thepetset.com |
Rating: | 3.9 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 9AM–5PM |
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Taylor Lael
THE WORST place I have ever worked, never EVER in my life have I worked for a shop where I was treated as a workhorse, not a human being by an employer so cheap, self centered and selfish. Ive been grooming for 20+ years and let the staff know I was comfortable grooming 6 dogs but could extend to 8 if necessary. The owner/staff repeatedly suggested I do 10 or more dogs, which is excessive, and without my permission would book over 10 dogs for me. I explained as a groomer, I have integrity in my work and there is no way to do that many dogs, having them look great giving clients what they paid for. They did not care about quality, only quantity which is sad considering the prices charged. I recently had an issue with money being deducted from my check without explanation. There was 107 dollars missing from a check then when I questioned it I was told a client wasnt happy with a groom so was given a refund. The groom was 69 so why was 107 taken out? Greedy selfish owner Bob. So a week later I groomed a dog with a serious ear infection. I told the reception staff to let the owner know the dog needed to go to the vet. I get a call later that evening, the manager tells me the owner took her dog to the vet and was told I gave the dog this infection and wanted her bill paid. This was an infection that was well established, did not happen in one day, I explained this to the manager Jeremy and he agreed with me. So a week later after I quit following the 107 dollars theft from my check they take 200 from my last check for this dogs vet bill!! Bob being so greedy and selfish and figured I was leaving anyway took my money for something I did not do just to get a scam artist client off his back. I would not recommend groomers work for this man unless you enjoy being pimped out and abused. I wouldnt recommend grooming here because remaining staff have no idea what a good groom looks like.
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Fatima Young
DO NOT … I REPEAT…DO NOT…SEND YOUR PETS TO THIS ESTABLISHMENT Not only were they rude and called me a N**** before leaving, but the way the dogs in the back were screaming was not normal. I have been to 2 other grooming salons before and heard dogs whimper and whine (which is normal) but nothing like what I heard in there today. The reviews I have read are shocking because they are not clear on actually what takes place with their dogs in the back. I actually feel so sorry for the dogs that were there today. I asked if that was normal and was greeted with "yessss have you never been to a groomer before". I decided after minutes of just judgment and disrespect that I couldnt in good faith leave my dog with them. As im leaving the guy gets angry because I ask for his name and he denies me that. I turn on my phone to catch how he is acting and he then puts his hands up and a piece of paper over his face and walks out the door. I have NEVER been talked to or treated like this EVER. But I am more concerned with the dogs, and I know for a FACT that was NOT normal. And there is no way in seeing how they are treated. He stated there were cameras back there, but you can only see them if something happens to your dog...like die...WTH. OMG you can trust this place if you want. I feel sorry for the people who have commented that its great. because you are only looking at your dogs haircut...but how is their temperament when they go and you pick them up. Its scary and I dont want any establishment touching my dog and abusing them. I cant say 100% that abuse was happening, but just like a mother, you know a childs scream vs a child whining. Im trying to help here. DO NOT TAKE YOUR PET HERE
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Angela Ridley
Love the Pet Set in Midtown! Have wonderful groomers (especially Ezeta - shes wonderful with my dog G!) for my Bischon-Poodle mix. Ive used another groomer there too & they always do a great job. They are quick to get him in, clarify how I want him cut (& know his regular cut) & the price is GREAT! Theyre always having deals & now a reward program when you shop there. Ive started getting Gs specialty Fromms low-fat dog food (per the Vet, since low age & diminished activity brings on the weight gain & to keep pancreatitis away) there which is extremely cheaper than the vets office. Plus, treats, Fruitables & fun, yet important, things like leash lights for walking your best friend at night can also be found here. And, last but never least, the best part of it all is the staff. I adore Pedro, he brightens up the whole place & treats you & your animal with the utmost attention & consideration! So when you go for your first of many visits, please expect George, the company cat, or the owners dog to greet you at the door or the counter to say Welcome to Pet Set. :) Just make sure you shut the door well so they dont get out. Hope you enjoy your experiences there as much as I do! P.S. theres parking too (front & back) ... which that in itself is very advantageous in Midtown. (Previous Yelp review, they really are that great!)
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Miss Alicia
Just moved back we took our shihtzus here before. 2 years later Im not sure if they have a new groomer or their Dallas, TX groomer was just that good but 170 bucks with tip for two dogs Im highly disappointed in the cut. I dont think their face was cut well at all and a week later it looked a hot mess now two weeks later they look like how I originally brought them to get groomed. Seeking a new groomer asap. Total waste of money I will not be returning.
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Queen City Petsitting | Pet Sitting & Dog Walking Service in Atlanta, GA
Our pet sitters love The Pet Set. They have a large selection of healthy and nutritious foods and snacks that our clients (and their pets) love. The staff here is extremely friendly. We have yet to use their grooming services but weve heard lots of good things about it. The staff seems genuinely happy to serve us when we and our pet sitters visit. If they dont have what youre looking for, they can probably order it.
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Avery Beaty
The convenience of the Midtown location from where I live is great. My Yorkie HATES groomers and gets super anxious so I try to set up appointments where I pick him up 3-4hrs. after drop off (max). The Pet Set accommodated that, which I appreciated. Kyle did the grooming and did a great job. He made sure he knew exactly what I wanted and executed perfectly. My little buddy looks his handsome self.
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Alicia Wong
Wasnt even my dog. She was a husky, and they spared all day to work on her. When she finally walked out, she was probably 10 pounds lighter and smelled so much better. She was still a bit wet, but nothing a windy day cant fix. They were also really communicative, calling the owner to say theyd be another hour and a half.
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David Yaroshevsky
Decent selection of pet supplies (some shockingly overpriced, others on sale at unrivaled prices), and very affordable, high-quality grooming services. Definitely sign up for their loyalty program, they send notably good deals on a weekly basis.
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Jessica Reichard
Our dog was washed and given a shedding treatment, but seemed to shed more as soon as he got home. We saw no real improvement and wouldnt recommend the treatment unless your dog is already a light shedder