Category: | Appliance Repair Service |
Address: | 2228 SW 67th Ave, Miami, FL 33155, USA |
Phone: | +1 305-261-6283 |
Site: | dademaytag.com |
Rating: | 1.3 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
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Jon Ridley
By far the worst customer service and technicians we have ever dealt with. The technician who came to our home was rude, unqualified, and had to return more than once and still did not fix our dryer issue. And of course they wanted to charge us for all of the misdiagnosis, headaches, and wasted time. The receptionist Sherry Alonso was also extremely rude over the phone to both my wife and I. Instead of truly listening to our complaints, she tried to speak over us and interrupt us, thus furthering our frustration. Additionally we caught her in several lies that she continued to try to lie her way out of instead of taking ownership of her false accounts. I would never recommend this company and would actually go out of my way to make sure no one else uses them. I hope the owner of the company gets the message that I asked Sherry to relay and works to resolve our complaints properly.
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James Raleigh
One would think that someone in a service business would want to provide pleasant, competent service. I called for assistance on a part I was trying to locate and the woman on the phone was simply rude. I was trying to locate a belt for a different brand/mfr hoping that they might have something that would work. Not only would she not try to understand the request, she didnt even offer options in terms of who I might reach out to. I called an out of state business and the guy on the phone spent close to a half hour trying to figure out what might work. Please train your people on how to provide service.
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Juani Acosta
So surprised to see these reviews. They have been our repair persons for decades and are absolutely wonderful. They come out right away and do the repairs quickly and efficiently. Must admit the Maytag washer and dryer live up to the old ads that repairs are truly infrequent, maybe one call every couple of years for simple stuff. VERY SATISFIED. Only complaint is that, yes, their door says they are open but sometimes you go and they are not there....???
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Avant Garde Customz
Bad service! They charge $60 in advance to give you a diagnostics which the owner already knows the problem and cost to repairs is more than the machine is worth. So you dont repair it he keeps the machine and the $60 buck. SCAM!!!
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Bergman Paz
didnt even get to hire them.... Cause it was by far the worst experience that ive had trying to hire a service Do not recommend them
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Laureano Cancio
This outfit is a scam. I recommend that the best thing to do is to buy a new machine. No bargains here!
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Tony Mejia
Went today at 4:20 pm and the place was closed, and they say they work till 5:30 pm..... (!!?????)
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rockprowler
These people seem to get upset when u call them, not helpful, dont even deserve one star, avoid!
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lazaro hernandez
Incredible,,,they are will be closed until August 16,,,not body there to anwser the phone..!!!