Ace Hardware Brickell

Category:	Hardware Store
Address:	900 SW 2nd Ave, Miami, FL 33130, USA
Phone:	+1 786-409-3100
Site:	acehardware.com
Rating:	4.7
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–6PM 9AM–5PM

Location

Photos 80

Reviews 20

Truth Seeker

Most of the people that work at this Brickell location are rude and have poor customer service skills! I try to avoid this place as much as possible, Id rather go to Home Depot and use their self checkout. This white guy named George who is frequently working the cash register is not friendly at all and seems like a racist guy. There is also a bulky white girl who has a lot of tattoos that works the cash register too, also rude and seemingly racist. The guy who works in the hardware (screws, nuts, bolts) department seems helpful but that doesnt seem like a common attribute among the rest of the employees. There are many places in Miami that lack good customer service, but this place is one of the worst! The only reason I occasionally visit this location is because it is close to where I live, but I would rather travel many miles than deal with these people... next!

Remy LUCETTE

Ive been there a few times now. For some reasons, I always try to go to the largest traditional stores but I end up at the local Ace Hardware most of the time. These guys are terrific. After my last experience, I thought Id write that review. Had to redo some of my keys this weekend. Went to a large store nearby. Got three of them. NONE of them worked. Couldnt believe it and didnt want to drive back. I thought Id check out what Ace could do. Sure enough, I had barely walked in and Mike asked my if he could help. Took him no more than 5 mins to do 3 keys (manually, no electronic machines) which ALL worked perfectly. Thats it. They earned my first trips now and if they dont have what I need, then Ill go to the large store, not the other way around.

Kenneth Mead

They have an impressive depth to their hardware offerings for a small-box store. Just as important they have a friendly and knowledgeable staff that will do everything they can to help you find exactly what you need. It is also an excellent place to find some of the more obscure lightbulbs used in condos in the area, cleaning supplies, and the like.

Pierre Ceballos

Good service. Always ask you if you need anything when you walk into the store. And they help you go get it always. Great on giving store credit and assisting you with exchanges. I own a business and always buy what I think I might need and come return what I dont, that way I dont need to come 30 times to the store lol

T. R.

Store is clean and well lit. Employees are in clean uniforms. They are also fluent enough in English and were patient enough to answer any questions I had. Prices and stock were better than the last place I went to. Return policy was clearly explained. THIS IS MY NEW HARDWARE STORE.

Cindy Lévano Goldberg

Helpful attendants always quick in answer my doubts or questions about anything. When there is no an item availabke at store i purchased, they order and call me back when the item arrives at store, so easy ! not even mention the location easy to park close to my ways home or work.

Ani Saldana

The best customer service! They greet you as soon as you walk in, ask if theres anything in particular youre looking for, and then send someone to help you with your purchase! They also have a surprisingly diverse array of items that they sell.

Armando Flores

Tiene un personal muy atento y diligente prestan su servicio muy bueno te ayudan a encontrar lo que necesitas

SeekT Ruth

Ive been here 3 times, 1st was pleasant everyone was very helpful. 2nd time there was an hispanic gentleman checking me out who was quite rude. 3rd time was the best experience yet.

Ivy Nieves Alfonso

Muy buen servicio y todos son muy educado y amable

Dan Hartman

Very effective, efficient and most of all - friendly. You walk out not just getting what you want but a feeling youve met good people.

Johnny Cage

Killer Experience! Would certainly go back . Guys where on point and gave me the best options for my project at the cheapest price.

mac Farid

The staff have been very helpful all the times . I had no problem of finding the basic hardware needs each time ive been there.

Alejandro Pinzon

Helpful, very courteous ..... Better experience than in Home Depot (ugh)

Ivan Cervantes

Staff is very helpful. Much better than home depot.