Bronson Ace Hardware

Category:	Hardware Store
Address:	26 E Orange Ave, Eustis, FL 32726, USA
Phone:	+1 352-357-2366
Site:	acehardware.com
Rating:	4.4
Working:	7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 9AM–5PM

Location

Photos 62

Reviews 10

Blas Javier Acosta

My review is not of the sales and staff that support the front. My review is about the SERVICE and REPAIRS. I purchase a Stihl Chain Saw MS250. I also purchased their oil in order to extend the warranty. I took my chainsaw last Friday 6/23/17 to be repair. I paid the 30.00 dollar diagnostics fee and went my way. I called on Thursday 6/29 and ask to speak with the repair person "Mark" he mentioned to me that there was no info in my ticket, understandable mistake, the gal that took the chainsaw in did not write the info, It happens. I gave him the info and then things started to get heated as Mark begins to tell me that my chainsaw looks abuse, operator error, and I begin to get upset listening to Mark blaming me and accusing me of not knowing how to use a chainsaw. I explained to Mark that I read the instructions, that I did just as the manual said, that 2 pulls on choke position and then place it in run and thats how I always do it. A store that have an employee fighting with customer is not smart. Ace has always been in my book the place to shop and thats why I purchased there blowers, chainsaw, edger, etc. Because of their service. BUT this particular store has a MARK working there that does not know how to treat customers. TO THE MANAGER or STORE OWNER... Mark should be sent to customer service classes. Understand that the most valuable asset that a store clerk has should be good friendly customer skills. For Mark to fight and argue with me cause me to write this review... and I will make sure I tell a lot more people my story...

Jonathan Frix

Go in need help you will not get no help cause they just dont care beside their money they get per hour stand with their finger up their butt. you got to know where what everthing local its more like help your self need help to take your stuff to your vehicle forgot it. you got to do your self.

lisa Hatfield

I am giving a bad review because...I looked at your website on Sunday morning and it said you were open until 5. I drove for 45 minutes to get a part I needed and you were NOT OPEN! Your web site wont help you if you dont keep it updated. Sorry you lost a good sale!

Pam Jennelle

Always get what I need here...if I dont see it I just ask the folks at the counter. Ace is the only place I can get lye for making soap, and they have canning jars year round.

Clayton Collins

nice to have a hardware store located downtown and not have to travel to busy 441. friendly, helpful staff.

Clark Pittsley

The people that work here are very friendly and helpful

Eric Polchies

Very relaxed enviornment, very knowledgeable staff.

Gloria Imler

Very helpful & friendly, my new go to store .

Itamar Hernandez

My husband love it.

Kristin Houlahan

Always helpful