Category: | Home Improvement Store |
Address: | 801 N Dupont Hwy, Dover, DE 19901, USA |
Phone: | +1 302-735-8864 |
Site: | homedepot.com |
Rating: | 3.9 |
Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 7AM–8PM |
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jimmy Blount
Normally I love this location(Dover DE)...but when a store have have racist employees its a major problem. I purchased 2 storm doors. Of course... there was a mixed up so.. instead of waiting another week or so for someone to come back out to complete the measurements of the missing door. I decided to purchase only one door. I checked out in the express lane. Credit card approved the transaction.. Yes each door is close to $400. Out of no where the clerk walks to me and take the paperwork out of my hands. There was no...Excuse me sir. Or may I. If you are like me when its extremely hot outside. Lol..well it could be the most beautiful day of the year. With any unprofessional behavior from a store clerk is not welcomed. I went to see a manager which I waited 35 minutes. Thank goodness I was able to talk to few employees who recognized me. See... I loved this store because of the employees professionalism. But..it only takes one person. After talking to the manager it seemed as if he really didnt care if i spend any money there or experienced any bitter taste from anyone there. Let me express how disappointing this is to me. I completed a few major jobs in my house...I built a bathroom in my basement. I put tiles up in 3 other bathrooms and 2 bedrooms. Patio stones.. a rider mower and all lawn equipments. Now storm door. All purchases were always handle with the up most professionalism. After yes this one encounter. I hope I relax. Spending almost $20k with 2 years. The only thing I want is professionalism. I just didnt get it. BAD. On the other hand... the store is a place to shop. I am just..or should I say. I am still upset with this one encounter.
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Karl Peoples
I usually love going to Home Depot, but today I had one of the worst experiences ever. I was in the Dover Delaware store looking to purchase a Milwaukee circular saw, so I asked one of the cashiers if Home Depot price matched and I was told they did, but not with Amazon. No problem there, as I stood holding the display model of the saw I wanted to purchase and talking to cashier #1 another cashier by the name of " Wendy" walked over to me and advised me that the alarm on the display model was going off and she wanted to turn it off, I said ok and handed her the saw. As she was walking over to her work area, I said to her that I would put it back on the shelf cause I was still trying to make a decision on which saw I was going to purchase. She turned away from me and "rudely shrugged her shoulders" and kept walking away. She Never returned the saw to me or put it back on the shelf. At this point I was very disappointed on the way I was treated and so I asked another one of the stores employees " if the manager was available " she told me she would check. After a few moments she returned and advised me that the manager was in a meeting and he would call me once he was finished. That was approximately 6 hours ago and I still havent received that call. I did provide her with my name and cell phone number. I guess Ill be waiting on that call for a long time.
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Deborah Bethel
Great service there I just had my whole kitchen redone by this place and they were very helpful and caring from a new floor to door Windows sink paint everything and I did get one door that was a little damaged when we took it out of the box they replaced it with no questions asked!!! Thank you Home Depot great job!! I highly recommend!!!!
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IveBeenThinkin Boutu
Im giving 5 stars becuase of price. compared to other shops Home Depot has always given me the best price for DIY projects or anything else I need for the moment. They also have paint samples and I was able to paint my bathroom with it, lol. Sorry im not trying to cheat but it was just big enough can to do so. Came out nice.
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Don Hass
On the two occasions that I have needed staff to get managements assistance on a matter they have gone above and beyond! On simple visits to find an item it still can be an issue to find staff in the store that can help.
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John Christophel
Used to shop at Lowes but its infested with no nothing young children who dont know their ass from a hole. In Depot today I got the help I needed right away from someone who could answer questions
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Raymond Olsen
Ask for help loading 27 posts and an equal number of bags of concrete. Waited 15 minutes and asked three more times for help. Nobody came. In my experience this is unfortunately typical here.
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Rose Wilson
Ive been treated with the utmost respect and the personnel have been very helpful. If there was something that I needed that wasnt in the store they didnt hesitate to order it for me.
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Marcus Jackson
I went through the self checkout. It was fast , quick and the cashier on duty was very friendly/ helpful and even sold me a protection plan for my trimmer. Great job. Thank you.
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Donald B. Reeder
They have a pretty good selection in the store. At their web site, they have even more choices. Friendly staff and they have always honored the military discount.
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Katerin Monroy
Por que son muy amables y a tentos con los clientes
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Peter Max
If you are Latino do not waste your time applying for a job for homedepot,the lady in charge will not hire you in dover.
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Bradley Stratton
Home depot has everything you need to fix up a home wonderful place better than lowes or any other storw of its kind!
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Janine Beatty
Always received good service, but honestly havent stepped inside since the 2016 pre-election stories.
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Bill Finger
Even though it was busy, your sales associate helped us tremendously. Kudos to Tom Cochran. Thank you.
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dan anker
Waited over 20 minutes for help in full view of employees at service desk. Never was helped.
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Evan McHenry
This store is well organized and maintained. The staff here have always been very helpful.
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Lyrie Mcshepard
Was very pleased with my visit to this Home Depot. Staff was very helpful.
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Max Canon
Just liked it, I like Lowes also. Sometime I get a cheaper price at Lowes.
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A Private User
everyone was friendly, knowledgeable, and glad to help. love that store!
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Henry Barriga
Rápido y cordiales.
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A Private User
Very poor -- almost nil -- selection of backsplash tile for kitchens.
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John Kocka
Walking and looking only today. Got some good ideas for the kitchen.
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Nancy Smith
They are helpful, experienced and just a generally great store
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yolanda Burch
It was great to get good friendly Customer service. Thank you
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Michelle Gleason
Better paint selection than lowes Very friendly workers
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Charles Green
Very helpful staff at the contractor desk
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Andrey Grytsenko
Easy in and out. Frendly customer service
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Wanda Drummond -Pritchett
Very good I hit wrong star love it
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M Moy
Poor service, not fully stocked.
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Ivy Wright-Freeman
Because they have batteries.
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SUN SHINE
many nice helpful people
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Jackson Morgan
Always had what you need
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James Fletcher
Good.
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John Young
Great
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Donald Simmons
Like