|785 Bayway Blvd, Clearwater Beach, FL 33767, USA
|9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–1PM Closed
If I could give negative 5 stars I would! This Michele character is a liar and a thief!!! I ordered the CUSTOM PRODUCT SKF2 - Premium arrangement which is or exotic flowers (red orchids and yellow calla lilies) costing $140 plus fees and delivery for a total of $159.80 for my mothers birthday. Instead my mom gets a vase of 6 roses, a few tiger lilies and those white filler flowers! I called Michele back and told her to pick up flowers and return my money. She says she didnt have the flowers for the arrangement so she sent what she had instead! I asked her, why did you not call me, and I could have selected something different? No answer.....so she did pick up the flowers and then apparently sent a new arrangement to my mother! I never asked her to send a new arrangement as I knew my mom would not be home! She left for a trip the next day! The caretaker calls me up a few days later and tells me that there are flowers by the front door addressed to my mom! I called Michele again and ask...what the hell....I never asked for more flowers. I asked for my money back!!! She then goes on to tell me that Im being difficult and cannot be pleased and now she tells me that the original arrangement is in fact of silk flowers and they dont do those any more!!! So originally, she didnt have the fresh flowers to make the arrangement so sent a sorry replacement instead and now she tells me that I had ordered a silk arrangement which they no longer carry! Mind you, nowhere on the website does it state that this arrangement is of silk flowers!!!!! She also said that she processed the refund with Teleflora....now why would she be processing the refund with Teleflora when I ordered the flowers directly from her website?!? There seems to be no end in the lies!!! It has been 30 days and I placed a dispute with my credit card company and she replies to the dispute that she sent replacement flowers so Im not entitled to a refund!!! What a lying snake!!! Do not order from this florist, she has no qualms about taking someones money and sending cheap ass flowers in place of the beautiful flowers you think you are having delivered to you loved one.
On the day before Valentines day i ordered flowers from Brian to be delivered at my wifes work. At noon on Valentines day i talked to Michelle and she had no clue what i was talking about. As she hung up the phone i heard her say good luck with that. At the end of the day my wife stood there empty handed with tears in her eyes.the only thing they got right was my credit card number. So if you care about your loved ones dont use this shop
TERRIBLE...DO NOT PATRONIZE. THE STORE PHONE DID NOT WORK SO I COULD NOT CHECK ON MY ORDER. (Plaza said there is never anyone there.) I GOT CELL PHONE FROM A NEARBY MERCHANT. Called Cell. THEN THEY TRIED TO SAY NO RED ROSES...only pink and white...other customers had similar stories. THIS IS A FLY BY NIGHT OPERATION. AWFUL.
I called from out of town and never even knew where this shop was, not only did Michelle help get a beautiful arrangement to my sons girlfriend, she delivered them the same day and she was so professional. The flower arrangement was beautiful. I highly recommend using Sand Key Florist.
I ordered from a picture they had on line a huge yellow coffee cup with a smiley face and flowers in it.... I received a short glass vase with flowers that half are not fresh and a smiley face balloon attached! Person received flowers 2 hrs late! HORRIBLE!
Ordered from Sand Key online from NH. Tammy was very helpful with keeping me in the loop on the delivery! Bouquet came out beautiful! Great quality!
Loved this shop and service is great. Very classy and tasteful