Category: | Cosmetics Store |
Address: | 1205 Burlingame Ave, Burlingame, CA 94010, USA |
Phone: | +1 650-347-6700 |
Rating: | 3.7 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM |
ST
Steven Baron
We felt like they were racists. I bought my girlfriend one of the better face brushes for her birthday, and I paid cash. I included a gift receipt so she could return or exchange it if she wanted. She decided to go to return it, and one store refused to refund her with the gift receipt. The box was unopened and even had the seals. I verified online the return policy - and they should have refunded her with only the gift receipt because I bought it only 4 days earlier. Unfortunately, I felt I had to give her the original receipt. She went to this store with the gift receipt, and they still gave her a hard time with the gift receipt, and even with the original normal purchase receipt they seemed to want to avoid refund. She felt as if they were implying that she stole the gift to get money, and she felt positive that it was due to her hispanic appearance. Although I like the products Sephora sells, I wont buy a gift there again, if not for the racist implication, merely for the trouble they made with a gift receipt.
TA
Tamara Farhat
I really like this branch. Located in the middle of Burlingame Ave., next to a bunch of restaurants and clothing stores. The staff is friendly and helpful. They have a good selection of pretty much of everything. The store is clean and well organized.
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Shijun Song
Good location.
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Gwendolyn Giblin
As expected
AD
Adam Straubel
Not bad.