Category: | Appliance Store |
Address: | 2520 W 6th St, Wilmington, DE 19805, USA |
Phone: | +1 302-652-3683 |
Site: | abcsalesandservice.com |
Rating: | 4.6 |
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Adam Pachowka
My dryer stopped working, and I called ABC to come fix it. The first tech that came out found that my 240v line was bad. He said Id have to get an electrician to come out and diagnose and repair that. He said he tested my dryer, and that everything checked out and that the dryer was fine. I had an electrician come out and fix my 240v line, but the dryer still wouldnt work. I called ABC back and told them I had my 240v repaired, but the dryer still wouldnt work. They scheduled me in their next available slot and had a new tech out who fixed the problem. I wasnt charged the service fee for the second visit. I docked a star because the first tech claimed the dryer was fine, but thankfully I wasnt billed the service charge twice.
CY
Cynthia Koenig
Should just be called ABC Sales. My issue was a door handle that broke off of my new fridge twice within a few months of delivery. If it continues to break, I have to fight Whirlpool directly. All ABC will do is continue to replace the handle until the warranty expires. I called the owner to let him know my experience and concerns about the future of the handle. He said he would look into it and call me right back, but he never did. They also have an incredibly rude service tech who, on ABCs 6th morning in my house, took pictures of scratches caused by the broken handles in order to document and blame me for scratching the door. Sheila is very nice though. Not her fault.
WE
Wendi Lario
I bought most of the appliances for my new home when it was built about 3.5 yrs ago from ABC. My sales person, Kevin, was very patient with me as I insisted in taking apart and reassembling every range hood in stock so I could check for ease of cleaning. He was honest about appliance performance and gave me great pricing. The service department is great also. Sheila or Brian return calls promptly and follow up on the service call. They even service the appliances that I already owned, previously to dealing with them. And the service technicians are always honest and friendly. I recommend them to all my clients!
LI
Linda Murray
FYI it is not tax free if you live in PA. The PA Department of Revenue will contact you through the Bureau of Enforcement Planning and Analysis and Discovery - Discovery Division if you did not pay sales tax and did not report it on your income tax. I spoke with ABC SAles & Service today. This is new to ABC. They have no choice. In the past they did not charge sales tax to anyone. I think I still would have saved $50-$100 by shopping there even with paying the sales tax.
BR
brian degrave
Great company on all fronts. I have been sending my customers there for years as a contractor. Jimmy always takes care of my clientele and makes sure they are getting the right appliance for their needs. Quick delivery, terrific delivery guys. Always a pleasure working with them. If there is ever an issue, jimmy has taken care of it promptly with no questions asked. Tax free Delaware doesnt hurt either. Buy from them, you wont regret it. Brian BDGC Remodeling Aston, PA
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Susan Dinges
We just completed building a custom home. All the appliances were furnished through ABC Appliances. Their selection is vast and modern. Sales staff were aware of current rebates, offering great prices. Jimmy Steele is a great, committed sales person who even visited our home to recommend certain appliances. They stand behind their products, listen to customers, carry superior appliances, and can be trusted. My wife and I would recommend them to others.
DE
Dennis Snyder
Just bought a new refrigerator from ABC and were impressed by their integrity! We were looking at model that may be difficult to get repaired if necessary and our sales rep steered us towards a model that has a better servicing record. ABC has their own trucks, delivery people and installers. Nothing is outsourced. They have skin in the game beyond the sale and thats what makes them special!! I highly recommend them!
DA
David Fitzgerald
From beginning to end I felt like the sales people were working hard to get me the best dishwasher for the money. I ended up with a Bosch and I couldnt be happier with my purchase or the service. Ill be sure to buy from here again! The phone receptionist was very nice too!
JA
Janette Giordano
I had a very pleasant experience dealing with ABC Sales and Service, in particular working with Judy to purchase a small A/C window unit. She was very knowledgable and I was able to get a great unit at a fair price very quickly.