Category: | Appliance Store |
Address: | 600 S Henderson Rd, King of Prussia, PA 19406, USA |
Phone: | +1 610-265-9493 |
Site: | queenappliance.com |
Rating: | 3.8 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM 11AM–5PM |
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K C
The staff and service at Queen Appliance are excellent. A month after purchase we had a small issue with our item. The staff (owner included) could not have been nicer or more helpful. They did not stop working for us till we were completely satisfied. They even contacted us after everything was taken care of to make sure we were still happy. Who does that any longer? The mark of a good company is not in its sales but, in its service. If the service is good the sales will come. With that logic in mind Queen Appliance is a great company. They truly appreciate their customers. Forget Gerhards, Queen Appliance has better pricing and great service no matter the dollar amount of your purchase.
MA
Matthew M
Its unfortunate that the sales people here are paid on commission. If you like people harrassing you as you shop for appliances this is the place to go. You may luck out dealing with some of the salesman on the floor, but if you have to deal with their managers be careful. We wanted a simple plan for a bosch panel ready dishwasher. I called later in the day asking for the specs. This manager pretended to make phone call to bosch, said that what I was asking for was unattainable. Called bosch myself the next day, and two emails later had everything I needed. Do your research, know what you want and price you should pay. You might find a deal here if you want to go through the hassle.
BR
Brian Gibbons
I just wanted to take a moment to thank Missy from Queen Appliance for all of the help and assistance she provided to my particular situation. In my opinion there are very few businesses out there who understand the client base like she did. Not only did Missy resolve my situation, but she went above and beyond to put me ahead of where I started. Her actions speaks volumes about Queen Appliance and what they stand for. My experience will single handedly ensured that I will come back for any future appliance needs.
JO
John Baessler
The sales reps inside the store are fantastic. Did pressure or hover over us did some research for us on the washer dryer couldnt have been happier. Delivery was quick the only reason not giving them a 5 because I felt like their delivery people could have been a little more helpful and nicer when getting the appliance in the laundry room.
PA
Paul McGinley
My wife and I, after a terrible experience with Sears, went to Queen Appliance to buy a refrigerator. Not only did we get great advice, great customer service, great low pressure assistance from the salesman (Ryan), but the price and delivery were flawless as well. Queen has won my business for life.
JO
Joseph Kowalchick
They promised they could make a difficult delivery, then refused it when they got there. I was very clear with them and they lied about being able to deliver. They want me to waive liability if they are to deliver it.
BI
Bill Tux
Friendly and knowledgeable staff. I visited to find a new refrigerator. The selection is good with many varieties to choose from. I would definitely visit this place if youre in the market for an appliance.
TO
Tom L
I thought I had a good deal with Queen which turned out to be less money at BestBuy. I tried to negotiate to have them match the deal but they could not.
TH
Thomas Adams
Experienced staff and has the customer service that big boxs lack. Highly recommend Queen Appliance!
MI
Michelle DiCola
Great pricing! Love all the options & staff is so knowledgeable & helpful.
DO
Doug A
Excellent service, professional installation, and good price.
ST
Steven Hull
Got a very competitive price quote!
AY
aylene Leas
Best appliance company around!