Goodwill - Chanhassen
| Related: | affordable furniture avon ma |
| Category: | Thrift Store |
| Address: | 80 W 78th St, Chanhassen, MN 55317, USA |
| Phone: | +1 952-934-1354 |
| Site: | goodwilleasterseals.org |
| Rating: | 4 |
| Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–6PM 11AM–6PM |
Location
Goodwill - Chanhassen: A Comprehensive Review Analysis
Introduction
Goodwill in Chanhassen, Minnesota, is a thrift store that offers a variety of used goods, from clothing to electronics. This article aims to provide an in-depth analysis of the store's performance based on customer reviews. The focus will be on various aspects such as Service Quality, Accessibility, Pricing, Product Range, Staff, and Location.
Service Quality
Customer Experience
Customers have mixed feelings about the service quality. Some find the staff to be friendly and helpful, while others have had less than pleasant interactions. There are instances where customers felt that the staff was not as courteous as they could be.
Return Policy
The store's return policy has changed, making it riskier to purchase electronics. Returns are now only accepted within 7 days and for store credit of the same value.
Accessibility
Donation Center
The donation center is a drive-thru, making it convenient for those who wish to donate items. However, the donation line can get very long, especially on weekends.
Parking
Parking is generally easy and convenient, located off of highways 101 and 5.
Pricing
General Pricing
Customers have noted that the prices have increased over time, almost reaching retail levels for some items. This has led to dissatisfaction among those who visit the store for budget shopping.
Special Cases
Some items, particularly those donated from Target, are not eligible for discounts, even if a customer has a coupon.
Product Range
Clothing
The store offers a wide range of adult clothes, with prices ranging from $4-8 for most shirts. The quality of the clothes is generally good.
Electronics and Household Goods
Customers find the electronics and household goods to be overpriced. However, the store does get a lot of merchandise from Target, enhancing the selection.
Staff
Friendliness
The staff is generally described as friendly and engaging. Some customers have even received help with car troubles from the employees.
Efficiency
There are complaints about the speed of service, especially in the donation line, where customers feel that the staff could be more efficient.
Location
Cleanliness
The store is described as clean and well-organized, making it a pleasant shopping experience.
Proximity
The store is conveniently located off of highways 101 and 5, making it easily accessible.
The Goodwill store in Chanhassen has its strengths and weaknesses. While it scores well in terms of accessibility and staff friendliness, it falls short in pricing and service quality. The mixed reviews suggest that there is room for improvement in several areas.
Photos 75
Reviews 66
DA
Damon Severson
I used to love to go to the east Goodwills but all of a sudden these prices have changed almost and I mean almost retail store prices what the heck is going on I thought this nonprofit organization with donated stuff and theyre charging anywhere from 5 to $7 cheaper than what you would buy it from a store what the warranty is on stuff at a regular store the full price already paid the 5 $7 at the original store Goodwill store be a little bit open aaaaron S how to conduct business with pricing
MA
Matt White
It used to be better, but prices are too high for the used goods. Now they changed the return policy so its a risk to purchase electronics. You can still return in 7 days but for something of the same value. We have been going to this goodwill for several years. Its sad to see it not be a flagship store anymore. The stock does not seem to change much as quickly, probably because prices have gone up.
JU
Justin Ueland
This is my favorite place to shop. This location is brand new and well laid out. For a thrift store very organized. The donation center is a drive thru for your car so very convenient. The donation line is very long on the weekends so better to drop off in the evenings. Parking is easy and convenient location off of 101 and 5. Very clean. They take returns no problem but you get a store credit.
JA
Jack Scott
Had some crazy psycho kid screaming at me and acting like he might attack me. I had helped him out and unloaded my own things when he was helping another lady unload her goods. I asked him for a 25 % coupon and he said - No you didnt wait your turn. I told him I had just helped him and the other 6 drivers in line and he screamed at me to get out of there. Nice right?
ME
Melany Terrazas
This is a newer and clean Goodwill. As an example, prices for adult clothes range from $4-8 for most shirts. HomeGoods are a much better discount from retail but is very hit or miss of course.
TH
The Jake
Prices are getting higher and the store it self gives off this dirty feeling. Not everything is organized but its easy to find what youre looking for. Good place to go if youre on a budget.
NI
Nick Ballard
Great and very nice people but they wreck a lot of garments by improperly tagging them. They poke holes through the back. This is the only goodwill Ive seen that has this issue.
AM
Amy Miller
Very busy Goodwill with only 5 dressing rooms - there is always a line! The selection has gotten better the longer theyve been open. This location gets a lot of Target merchandise.
NI
Nick Collins
Wonderful workers, two people helped jump start my girlfriends car. Id like to thank those people so much for something they didnt even have to do. You are very nice people!
JA
Janson Pace
We always find good stuff here and there are different sales going on frequently. From high end clothes to expensive robots, we get things we normally wouldnt buy.
LI
Lisa Thompson
Very nice, clean, organized Goodwill store. On the weekends there is a long wait in the donation line. This best time to drop off is during the workweek.
MI
Mike Heine
Usually clean and organized. Friendly staff. Occasionally find some decent things, but this Goodwill is fairly overpriced compared to other ones.
AB
Abbie Whitlock
It is a good place to shop for reduced price. The only thing I think they can improve is the fact the store can be very messy and unorganized.
TE
Tenth Dimension
Usually busy. Tons of stock but I find things like electronics and houshold goods to be overpriced. Have certainly found some great bargains.
RY
Ryan Zunker
Feels crowded, and the checkout process is always slow. They seem a little understaffed but the store is clean and stuff is pretty cheap.
CH
Chris Shilman
I was very disappointed today because I had a 25 % coupon but couldnt use it because the things I bought was donated from Target.
AN
Andrew Punch
Excellent drop off for donations and great shopping experience. There is a charging station for electric cars here as well.
AS
Ashley Stahl
Great friendly staff! Clothes are in great conditions and the store is always clean! Always my go to/ favorite goodwill
KA
Karen Pederson
Line to contribute exceeding long and workers move so slowly, didnt seem to care that cars were backed up to the street
SE
serge jacinto
One of the best Goodwills in the Twin Cities. Super friendly staff and every time I go, I end up with a great find.
RA
Randy Rocker
Prices are too high. Return policy benefits company not customer. Cashiers made to beg for change. Very very sad.
TU
Turner Van Laanen
Stuff is very exceptional and constantly changing. The staff are engaging and interesting characters
MA
Mayim Barnabo
Organized, clean and lots to choose from including many items with their original tags on them.
TH
Theadora Sanford
We always find something we didnt know we needed. The inventory changes out on a regular basis.
JE
Jennifer Taylor
Clean, better label clothing, and large collection of housewares make this a better Goodwill.
JO
Jo
Clean and staff is friendly. Can be pretty busy at times. Lots of clothing in great condition
JE
Jenn Singer
Easy drop offs, always something new. Prices are higher than what I would pay for used.
CA
Carlos Puig
What can I say. You never know what you will find inside for a fraction of the price.
EN
Enrique Olivas
Great selection and decent prices. Furniture items are especially affordable here.
GU
Gus Freeland
I like this place cause it has lost of different stuff like clothes toys and more!
DO
Doug Higgins
Lots of stuff. New items all the time. Some things are overpriced.
SH
Shane Oborn
Its a great location for Goodwill with tons a quality merchandise.
SY
Sydney Bork
A very nice facility, always has a wide selection to choose from
JO
Jon W
Nice place with a new store building and great selection.
MA
Markesha Smith
Prices are jacked up on things they got from donations
PA
Paul Newman
I go there when I have the urge to "pop some tags." :)
TO
Tom Brusehaver
Typical thrift store. seems busy most of the time.
MA
Markesha Smith
Prices were high compared to other locations.
JU
Julie Cole
One of the best Goodwills for quality stuff.
AM
AmuricanGamer
Cheap, and you can find some nice stuff here.
AM
Amber Klassy
My favorite place! Also find nee treasures!
ME
Melinda Nickerson
I found some great quality stuff here.
NI
Nicole Immerheiser
Goodwill only uses 8 cents for every $
JE
Jeff Lindahl
Sometimes a good find, but not often
MI
Milena Bates
Ive had some good finds here.
TU
tuni Plains
Kinda spendy for a Goodwill.
PA
Pamalla mielke boyce
Lots to look at, good people
RY
Ryan Freemark
Busy location. Good finds.
P
P Simpson
Not as good as Mtka Hwy 394
VI
Vicki Greene
Good finds at great prices
TA
Tarrianne Sublet
Very neat and organized.
SA
Satish Dandayudhapani
Best place to donate.
ME
Melissa Hix
Love a great deal
AN
Angela Jackson
Is what it is.
NA
NanSea Hall
Great personel
AL
Alyssa Wagener
Love this place
PE
peter smith
very nice store
VI
Victoria Bayerl
Clean, variety
AN
Andrew Nyhus
Great deals
RO
Ronnie Bottenfield
Cheap Items
JO
Josie Thiede
Great store
JO
John B
Great finds
DA
Dalton Bryant
Great deals
AB
Abigail Rommel
Great finds
RI
Rick Evenson
Great deals
LA
Laurie J. McNeil
Fun!
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