CITY BEAUTY SUPPLY

Category:	Beauty Supply Store
Address:	609 South W S Young Drive, Killeen, TX 76543, USA
Phone:	+1 254-680-9705
Rating:	2.6
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 11AM–6PM

Location

Photos 3

Reviews 13

T. Turner

Visiting Texas from Florida brought me to City Beauty Supply. We were met with an upset customer talking the rudeness of the owner. We went in, hoping not to have to experience this rudeness but it came right to us. The owner actually wanted us to purchase a cap to try her wigs on and told us that that was her store. Most stores would not continue to act in such a manner, especially immediately after an outburst of a very upset customer but that was not the case. The owner acted like she didnt have to provide customer service because she knew we were going to buy (I DONT THINK SO) and that others will continue to shop in spite of the mistreatment. When you are dealing with the public most businesses understand that your customers are very important because without them their is no PROFIT. We left but informed the owner what she could have done to turned the whole situation around but she was rude to the end and never apologized for her behavior: so we left without purchasing anything. I want to tell you customers to take a stand and you will see that you will receive better service. Now, JK Wigs on Fort Hood Street across from K-Mart shopping center was just the opposite. When we entered, the store owner greeted us with SMILE and a HELLO (something we did get from city beauty); we heard customers talking while trying on wigs and being provided with a FREE wig cap to do this (very quiet and rude at city beauty); and they have a huge selection of wigs, clothes, jewelry, etc. Ladies if you want to spend your money somewhere were they treat you with respect and not like they are doing you a favor, GO TO J K WIGS on Fort Hood Street across from K-Mart. Happy shopping!

T Jackson

If youre not of Asian descent, you will be "camera- stalked" instead of helped. They dont care nothing about you- they just want their money. Bad business. Literally, just leaving this business. The whole time Im trying to figure out what to buy, shes staring at the security cameras. God forbid if she sneezes- she still wouldnt miss a darn thing. Black people, its time to take back our businesses and work together for ourselves. Im sure theyd feel ackward if we were staring at them while they browse the rice and oriental isle. #makeBlackAmericagreatagain

ProudMommy Gray

I went in yesterday to purchase a lace frontal wig,the young lady that works there cut the lace for me she didnt do a good job.I called to tell owner he said no refund,then I asked if I can bring the wig back so she can fix it he said no and hung the phone in my face,hes rude as hell worst place ever never again

Rengel Gonzalez

My wife and sister went to this beauty supply and the owner asked them to leave the store for no reason, he refused to tell them what they were doing wrong. He is very rude, dont shop here!

JershikaMaple

THE WORST CUSTOMER SERVICE EVER THE OWNER IS VERY VERY RUDE I HOPE YOU GUYS THINK TWICE ABOUT GOING TO THIS HAIR STORE LITERALLY AND HONESTLY THE RUDEST LADY EVER NEVER AGAIN!!!!!!!!!!!

Brooke T.

The lady who owns the store is rude! She doesnt know how to talk to customers. Ill continue to shop at Beauty World on Rancier.

Cristal Johnson

Owner/lady at checkout was VERY RUDE!!!!!just moved to killeen but would NEVER go back

akluv777

Big store, friendly staff, many options on hair, products and accessories

Myra Franklin

Worst customer service ever!! But the store is very clean and organized.

Lulu Hicks

terrible... they are crazy. i like the one on w rancier way better...

evidence tothextreme

Love this place