Salvation Army Family Store

Reviews 6

SH

Shawna Thomson

I have been going here often recently as it really soothes my stress to be in a huge store to look around in and find little treasures for myself or for others. I have been going to this store since I was a young teenager and seen many changes and understand the complaints some have on here. While I can see some of those irritations I will still stick up for the people who work there. The people who work there are not rude, they are doing a job that they have to complete, which in having to run back and forth to grab keys for the cabinets, deal with people switching tags, finding prices for items that lost their tags, stocking items, grabbing carts to move furniture, and people asking for help or complaining/arguing at them it can be hard to maintain that overly cheerful demeanor when overwhelmed. Any time I have walked in they have never been rude to me, sometimes they have been gruff but I realize I am coming in an hour or so before they are closing. Like any retail job they are trying to fix the store before heading home after a long day. This place helps me when I want to zone out, I have asked for their help and I may have to wait 5 or so minutes but its really not that big of a deal, I have found some wonderful things there, and its saved me a lot of money since I started going back. The people there may not be the salesman cheerful type, but as long as you treat them like human beings who are working they can be so nice. Barking at them is going to make both parties more negative.

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SA

sandra johnson

I agree with everyone who posted complaints on here. I am amazed at how high prices are on merchandise and how rude the staff is. It isnt just the Salvation Army in Kissimmee either, its every SA in Orlando as well. I dont know who sets the prices for things but they really need to take another look at what they are doing. The SA was designed to help those in need not to rip people off. If everyone would boycott these stores maybe the SA would lower the prices. I understand also that working in a place like this isnt the most wonderful of jobs but its a job and many people would be happy to have it. There is no excuse to be rude to people. Leave your attitude at home! To the cashiers who are allowed to pick and choose who they wish to help in line: Are you kidding me? Who in the hell do you think you are doing this? I have yet to experience this and its a good thing because there would be a fight in line. I never EVER allow anyone to cut in front of me and I will call you out on this each and every time. If I have to wait in line so does everyone else. I will never enter another Salvation Army store again but Im telling you right now, you are just asking for trouble if you continue to allow customers to cut in line. Just wait until you get someone like me who wont tolerate line cutters. The SA will never get any of my donations nor any of my money ever again.

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A

A Private User

Terrible staff. I just left the Salvation Army due to the cashier and the Manager and will never go back, nor will I ever donate, or even give anything at anytime to the Salvation Army due to the staff. (That includes $20 bills into the bell ringers at Christmas time.) I have been shopping at the Kissimee Salvation Army off of Vine Street for years. I choose to try to help them by going in there and purchasing their stuff even though it is sometimes cheaper to get it new because I believed in the cause. But enough is enough. They have a huge sign saying line starts here. Yet that means nothing apparently, because the cashiers have the right to say hey you get to skip everybody in line and while your at it yell at all the people who are in line when they complain. Then when you call the manager and explain that it is unfair to make some wait in line and not others, to hear the manager tell you that it is the cashiers choose. Well enough is enough no apologize just contempt and uncaring!!! TO BE TOLD THAT WE DON’T CARE IF YOU SHOP IN THIS STORE OR NOT BECAUSE WHO ARE YOU GOING TO COMPLAIN TO. I LEFT MY FULL BUGGY AND ALL. THEN WHEN YOU CALL AND TRY TO TALK TO A DIFFERENT MANAGER AT A DIFFERENT STORE AND TO BE TOLD WHO CARES IS UNBELIEVABLE. I WILL NEVER EVER GIVE ANOTHER CENT TO THESE PEOPLE WHO ACT AS IF WE DON’T NEED YOUR MONEY ANYWAYS.

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GE

George Nottage

Great treasure hunt. Some treasure some trash, but that is life.An educated consumer finds a good selection. Adictive place to shop for value.Draws me to explore like a magnet. Some stuff over priced,but so what. The people pricing often under price treasure, and over price trash. The great friendly staff, work hard. It isnt macys so dont expect to be waited on hand and foot. If you like an item the staff will gladly help you, and answer questions if they can. As is means just that. Buyer beware! Check item before you leave. If you are too dumb to do that, shame on you, don`t blame Salvation Army.Look in mirror to see the problem. One jerk that gave a one star rating for service is a lost soul that would complain about heaven. The Salvation Army is ***** Vs Red cross has high paid staff,with small portion going to needy. Personal family experience of Red Cross Crooks. I would not give a penny to Red Cross. They help themselves to the booty first, and expect reimbursement for aid. Salvation Army gives not takes. I will put an extra 20 dollars in Santas pot, to make up for the Vindictive * star Grinch rater that wants to mug the bell ringing Santa as described in his vicious rating.

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A

A Private User

I agree with the 2 other comments, the stuff is terrible ! It is very unprofessional and they just dont care about people . The things they sell are used and donated and the prices are just ridiculous,the clothes are cheap, but when it comes to furnitures or decorations better buy them at a walmart or Ross for the same price.I ve been there 4 times. The last time I was there i was looking for things for the house..I found a big painting to put on a wall, it was priced 7 $ . When my husband and I arrived to cash out,the lady was just rude and said that the painting could not be 7$ and that she will take it to send it somewhere to check the price .I dont understand why it cannot be 7$ since it is donated and used and I bought other paintings for the same price .Like i said it is VERY UNPROFESSIONAL . I just wish I could complain about that store,I dont not know where to complain to,if someone knows please let me know ! I think They are dishonest people,trying to make profit . ( I am talking about the store in kissimmee specially, I dont know about the others )

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A

A Private User

I go here often, as its the closest one to me, but I have some issues with it. First being the rude staff, second being the ridiculous pricing. The staff always seems highly-irritable, like ready to start screaming at you at any second. Its just uncomfortable to check out. The pricing is baffling, I see literal junk on the shelves (why is that even deemed fit to sell in the first place?) and I look at the price tag and its 1.99, 5.99, 6.99 etc. For instance, I saw a 6-inch African figurine with NO HEAD priced for 5.99. Ive seen things with the original store price sticker on it, that actually had a cheaper price than the sticker placed on it by Salvation Army. Do they think we are blind? I understand some of the items are quality and not just junk, but nevertheless the stuff is used and DONATED it shouldnt go for retail especially if its years old and has been USED. Stick to Ross. Same prices, and cleaner.

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