Category: | Pharmacy |
Address: | 160 N Gulph Rd #1088, King of Prussia, PA 19406, USA |
Phone: | +1 610-265-3044 |
Site: | locations.riteaid.com |
Rating: | 2.5 |
Working: | 9AM–9:30PM 9AM–9:30PM 9AM–9:30PM 9AM–9:30PM 9AM–9:30PM 9AM–9:30PM 9AM–8PM |
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William Griffiths
My wife and I went into Rite Aid in the King of Prussia mall today, and we had the poorest customer service I ever had. My wife is a smoker and we went to the counter to purchace a pack of cigarettes, we stood at the counter for a long time. There was one girl working the cash register and she never said a word to us to take care of our needs. After several people came in the store after us, they were checked out and leaving the store. We finally went over the the check out counter and stood in line, when another girl come out of the back room and asked to take care of us. We put our stuff on the counter and checked out, she asked if we had a Rite Aid care, which we do, but with the disrespect that we recieved at that store I said we just wanted to get out of there. The check out person never told us the Item that we were buying was buy one get one free. So we paid full price for both of these items. I will never go into Rite Aid again and I will pass this story to all of my friends. P.S. We are both from Scranton Pa where Rite Aid started.
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A Private User
160 N Gulph Rd # 1088, King of Prussia, PA 19406: I wanted to get 2 passport pictures. It looked like the two ladies that were at the counter were not interested in working and were moving as slow as they could, with their eyes half open, and no reaction/answers to any questions. The guy apparently who was their supervisor (BIG/overweight white guy) was very very bad at service. It took that guy and one woman forever to take the pictures; and out of frustration and shortage of time, I picked one of the pictures even though I was not pleased. He was mumbling at first and being rude and yelling from the other end of the aisle with even more rude comments as he started to walk away, insulting me for telling him that he had printed the wrong picture. It was a total disappointment and waste of my time. I left the store feeling awful.
MI
Michael Kelly
I work in the mall and often will need some supplies for my day at work or simply need to get items prior to my day for home. Too often have I gone down to this location and the store has not been open their posted hours. Customer service is rarely up to par and the employees never seem happy to help you or answer a question. Of course, this isnt the entire staff; but the rest bring them down.
MI
Mike Elzohiery
Bad and poor customer service, bad attitude and its like they are doing you a favor when you shopping over there plus they are always angry and rude to the customers. I went over there 3 times and evry time I had a very bad experience I believe they dont care about the job. Put the pharmacists some thinking else they are more than wonderful.
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Lynisha Ward
The pharmacy staff is wonderful. They know their customers and have provided excellent customer service consistently to my family over the past 7 years. This is hands down the best retail pharmacy that Ive used.
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Sarah Prince
The Pharmacist is very nice, I just moved here and she made my transition easy.
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Steve McMillan
It says you are open till 8pm on sunday and that is a LIE!!!
NA
Natasha F
The line can be overwhelmingly long at times.