Category: | Used Car Dealer |
Address: | 105 Silverado Trail, Napa, CA 94559, USA |
Phone: | +1 707-257-1100 |
Site: | mandjautosalesnapa.com |
Rating: | 3.1 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM Closed |
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Shiguang Chen
If you see my review, please read it all the way before you heading to the M & J Auto Sales. This place is trash, absolutely garbage dealership. I got my VW from them and it broke it down on the highway second day I had it, I spend $1000+ fixing it, not just that, the AC broke too as well as the headlight. I didnt notice that before getting the car and thats my fault, but experience could have been much better if M & J Auto will help me take care my expense on those fixes. I made more than 10 calls to talk to manager and Nick Wilson which is the sells person told me "he is here 30 mins ago and I will let him know you called". guess what, never got any calls back from them. They will lie to you that car they have all have done smog and they wish those cars every other day, thats all lie, my engine oil was pure black color and its dusty interior when I first got it. Right now, im just so miserable with this car, because Im afraid that it will break down again on the highway. Just walk outta there once you see this review please, you guys will hate your life if you got the car from them.
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A Private User
My husband and I traded a 2004 Toyota Tacoma for a 1996 GMC Sierra. We ended up having to pay $352.50 in cash, which was no big deal. We dealt with the owner, who was ok, though pretty deceptive and we had to keep calling him on the lies he told. Well, not even a month later, we get our DMV registration, mailed from M&J (weird, right?) and what do you know, they are down as the lien holder! We went back to try to rectify the situation, and a big, dumb, violent idiot that is employed there, Nick Wilson, not only wouldnt help us, but threatened to beat up my husband! What kind of maniacs are these? I will never go there again, other than to clear up the gigantic mess theyve made, they are the worst "business" people Ive ever dealt with.
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Sue Ward
I had the best experience ever :) at M&J Auto Sales!!! I was looking at carfax for the very first time, saw a few vehicles didnt see what I was looking for. The next day I checked it out again and found exactly the vehicle Ive been wanting for some time One owner low mileage,great price etc, I called and spoke with Nick very professional and nice. I was coming an hour away he said he would hold it for me, I test drove and bought the car. Nick was knowledgeable and kept his word. It was so easy and calming no B.S. just an honest dealer. Im extremely happy with my business dealings and I would highly recommend M&JAuto to my friends and Family. Most definitely Ill be back. Thank you Nick! Love my car:)
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Bill Wood
I cannot thank Moody and Nick enough for helping get repairs made to the BMW X5 they sold me last year. First they took care of the cost to fix the A/C which was quite extensive. Then a few weeks ago, the transmission decided to go ( 145,000 miles) and after getting quotes of over $4-5000, I went to them and they helped me get the transmission repaired by a shop they have used for several years for Under $3,000.00 including transporting the car to and from the shop in the East bay. Nick and Moody are Always very friendly and straight forward. And I often say, that you if you treat people with respect and kindness it is returned in kind. Which they have done to me. Bill W. - Napa, Ca
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Kimberly Olson
This was my first used car purchase. While I had done my homework, I was nervous and wary. The staff at M and J was helpful, laid back, and patient. I took the vehicle for a very long drive and inspection, and returned with questions and issues. Those were all addressed. I did learn much, including that next time I probably wont purchase without a warranty, but the fact that I went ahead and wrote a check knowing there were some things to be serviced was not the fault of M and J. I love my new (to me) car and I hope it lasts forever. If by chance it does not, I would not hesitate to see what M and J has to offer at that point.
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Sam Levy
The owner and the salesman were no-nonsense, informative, knowledgeable and honest. Carfax info provided on the spot and a very non-pressured environment. Thanks men!!!!
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Rawmin Ehyai
Recently bought a clean Audi from M&J, Nick was helpful and saved the car for me for 1.5 weeks without asking for a deposit so I could travel from Utah to see it.
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Gary Anthony
I have purchased 2 cars from them. Land Rover and Mercedes, both with low miles. Nick was great and my experience was awesome. Highly recommend.
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A Private User
Promised answers to my questions about a car- never bothered to actually give them. I bought my car elsewhere.
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Tim Rose
Very nice experience, Nick was very helpful and made process nice and easy!