Kastner Honda

Category:	Honda Dealer
Address:	480 Soscol Ave, Napa, CA 94559, USA
Phone:	+1 707-252-4011
Site:	kastnerhonda.com
Rating:	4.6
Working:	7:30AM–8PM 7:30AM–8PM 7:30AM–8PM 7:30AM–8PM 7:30AM–8PM 9AM–7PM 10AM–6PM

Location

Photos 67

Reviews 23

Kevin Heart

So we have purchased 2 brand new cars here and have never had a better experience! We initially bought a 2014 Honda Accord Touring at Selma Honda. NEVER GO THERE! We paid cash and they ripped us off. They didnt give us one discount! But enough about Selma ... Al (sales guy) took care of us the first time! Awesome man. Really cares. Then Adam took care of us the second time only because Al wasnt there :( (he told us the next day he would have come in on his day off for us ... What a guy! ) and Adam was great too. See them for sales. Denise is awesome in service! Shes the best. Love her. Overall this has been an amazing experience working with Kastner! Mr. Kastner himself has even greeted us each time. Love this place! Tell them Kevin and Andrea sent you! :)

Matthew Bresee

UPDATE: Outstanding customer service I came here to buy a used car. I had a bad experience at first with a sour deal, but then Bill gave me a call and apologized. He told me he wants to make it right and help me find a great car. Kastner really seems like a stand up guy. I am glad to be giving Kastner Honda a second chance! (Old review, no longer valid) We made a deal on a used SUV. They "didnt have all the paper work ready" so they made us sign for and promise that we would hold our end of the deal and pay $12400. We come back in the next day to finish the paper work and now magically, the car needs work done to it and "We cant sell it to you for that price anymore." We walked out before they could try anything

LeighAnne Conklin

I asked for a simple oil, lube, filter and agreed to having the battery changed in my key. When I got the estimate I thought, "man, prices have really gone up!" I thought the way the estimate was, was the way it had to be done. I get that I should have asked questions because I did not understand the estimate, and I did not. I think Honda has the responsibility to let the customer know what is on the estimate, and what that covers. Kaster did things that were NOT needed. If the customer service guy had explained what was on the estimate I would have declined all that was on the estimate except what I had asked for. Very poor customer service. So disappointed.

Cindy Kaiser

"OMG" I love this place. Soloman, Adam, Mike went totally above and beyond to get the car of color and model I wanted. They are so awesome and patient and aim to please!! I just bought my first Honda CR-V from them on 3/31/17 and I could not of asked for better service! I can not say enough good things about the service there. Plus I had accessories to be put on and was called in a few days for the work to be done and the staff was so efficient and quick. They are just wonderful. I would totally buy from them again. Thank you for everything Kastner Honda. C. Heath,

Reg Parks

I have been a satisfied customer of Kastner GMC since 1993. Over the years, I have purchased three trucks and a passenger vehicle for my mother from Kastner and received great service and pricing overall. I have referred friends and business acquaintances there who report very positive experiences. Their service department has generally been outstanding. Bill Jr. really cares about the customers and the reputation of the dealership. Great guy.Great staff. Great place.

Kyle Brunson

My relatives and I have purchased several vehicles from Kastner Honda for years, and have always been treated professionally and fair. They take away the hassle of having to shop around to several dealerships looking for the lowest price, because they are already offering the best prices out there. We always buy Honda not just because we want a Honda, but because a bond has been established with this dealership, that always leaves us satisfied and taken care of.

Larry Bryant

Kastner honda was a nice place purchased my Honda CRV there Benny V. was a very nice sales person there was no high pressure sales ,was very nice the finance manager Mike B work very hard to get my Honda financed it was great to get the car I wanted the staff is very nice and professional, when I need a new Honda i will shop at Kastner Honda

Gordon Kalil

Bill Kastner, Jr. and all the great team of mechanics, sales, and parts are all dedicated to providing the best of customer service and outstanding service for your car. Will go out of their way to answer any questions about the needs of the car/customer. You can trust what they say and do--thats the best.

Nini Gomes

Just wanted to write a very sincere thank to Wayne Tarlton and to Jason who assisted him with my new purchase of a Honda CRV EXL. The service they provided was very excellent!!!!!! Also thank you to Fernando Ortiz and to Dana Perez you all where great!!!!!!! Sincerely Nini : )

Brent Farlie

Great dealer. Has always treated me fairly and never been late working on our cars (2 Hondas). Indeed most times the service is completed before I expect it to be. They are the main reason when we buy our next car we will be looking very hard at a another Honda.

Jayne Scaduto

I bought my first new car here 30 years ago and couldnt have been happier. Today makes car #8. I would never go anywhere else! Thank you for always taking such good care of us.

Erte 27

Had a really bad experience with the service department a bad face for the company I will never go back I think my rainbow may have something to do with how I was treated

Matthew Beverly

After a horrible experience down the street at s Toyota dealer, the staff at kastner took great care of my wife and I... thank you all! We will be back!

Tom Tommy

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flor bryant

Good people!!! We got our car the same day..we came by, that we are interested in the vehicle...no pressure @ all.

Spycwiener1748 gaming

This is a really good place their really easy by that I mean they dont give you a hard time

Larry OBrien

Any business is just that. A business. However, these folks care and it shows.

Jackie Tarlton

Excellent .wayne tarlton & everyone was amazing thank you

JC Randall

Upper management really cares on what goes on around here.