Category: | Jaguar Dealer |
Address: | 901 Van Ness Ave, San Francisco, CA 94109, USA |
Phone: | +1 415-776-7700 |
Site: | britishmotorcar.com |
Rating: | 2.3 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed |
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Joshua Willis
I have a 2010 XFR that was overdue for the front lower control arm bushings to be replaced. I emailed BMC asking for a quote to replace the control arms, as several other "reputable" shops in the area claimed there was no way to just replace the bushings on this model. Did they simply reply with a quote for what I asked though? No, instead within 30 minutes I got a reply back asking if the control arms were bent or were just the bushings in need of replacement, as they had the capability to replace them. Suffice to say I was blown away that a dealer didnt take every chance they could get to gouge the customer for more money than was necessary. From that point on, the experience with BMC just got better. The service center was spotless and staffed with truly professional representatives. My service advisor kept me informed throughout the repair, and the car was ready to go exactly when they said it would be. The repairs I had requested to be done were processed, and my car was given a totally clean bill of health. No "surprise" discoveries of other maintenance items "needed" and nothing on the bill that wasnt clearly communicated to me beforehand. No, service here isnt cheap, but if youre driving an out of warranty Jag, Range Rover, Lamborghini, etc that is expected to come with the territory. So when youre asking yourself whether you should bring your Jaguar to BMC or some other "reputable" shop in town instead to save a few bucks, ask yourself if youd have a Patak Phillipe serviced at some random jewelry store to save a few bucks as well. Hopefully, that answer is no.
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Algon Mukcino
Go for Gary Touzjian, what a great Lambo attitude service. Furthermore, there is a 2018 smog checked sticker driveable 2005 Jaguar X-Type mileage 88,500 miles that only cost $750 dollars sales by him. What a joke made by Jaguar sales manager!
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Jesse McKee
One of the nicest car dealerships Ive been too. They have great cars.
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vernon redmond
Customer service department horrible and service tech even worse.
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Jon Stringer
excellent