OfficeMax

Category:	Office Supply Store
Address:	3642 SW Archer Rd, Gainesville, FL 32608, USA
Phone:	+1 352-378-2353
Site:	officedepot.com
Rating:	3.5
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 12

Reviews 25

Fresh out of Eden USA

I took my computer in on June 3, 2015 to get checked out. I wanted it to run faster. I gave the guy my card for the free inspection and free tune up. What he did was erase files that I wanted without my permission and made my computer slower. I was angry. I called office Max and got the runaround. I was told that in order to have my computer fixed it would cost $179 + tax. I said it was running and operating better before you did the tune-up why should I have to pay for your mistakes. The free inspection and free tune-up is a gimmick to get you in their store so they can mess-up your computer and charge you to fix it. Dont let them fix anything. I may buy products there but they wont be working on my computer again. Connie the asst. manager who used to work there was good but that Terrance B. is not. I bought my laptop from them 2 1/2 years ago and they dont have the same tech people or policies since they merged with Office Depot.

Sonja Mullerin

Theyve been very good. For instance, I bought a laptop with Windows 8.1 on it in June 2015, which upgraded for free to Windows 10 when that program was released. However, the "upgrade" was accompanied by a boatload of viruses. Terence at Office Max spent a lot of time getting that stuff off, reinstalling Windows 10, and getting the machine to work. This was a software problem not covered by the warranty, but he did not charge me. Another staffmember at Office Max also helped me figure out that the reason my 2005 monitor was not working was simply dust on the plug. After he cleaned it it worked like new. This was after I had been to Best Buy, which told me, without even looking at the monitor, my only solution would be to junk it and buy a new one.

Kristin Jackson

went into the store today to get assistance with shipping thru their fedex ship services. I stood at the counter forever with no employee in sight. went to the front, asked the cashier if I could get help with shipping something. she blankly replied, not very friendly. then a male employee who was just as unfriendly and confused as the girl directed me to their boxes, of which they didnt actually have in stock. I left after telling the employee that I would just go somewhere else because he seemed lost. he just said let me know if there is anything else I can help you with. wow. not good customer service at all.

Don Feliz

Be careful that the sales price shows up a register. It happen to a customer in front of me, who was then sent off to another employee, then I noticed my receipt upon leaving the store that they did not ring up the sale price which amounted to $20 off the original price. Then went back in and they do not have enough employees to handle a Saturday crowd with back to school sale. Due to time constraints I made the decision not to wait and thus forfeit my refund in exchange for never shopping at Office Max again.

Amy G

Fast service, courteous, patient, helpful. My sales associate carried all my heavy boxes for me through the store and then out to my car. I felt like I was their number one customer. Wow!

Cristofer Caballeros

Unwilling to satisfy the customer completely. After asking to be rolled up in the office chair my ass picked out, the staff decided to laugh and toss me out. There goes there $90.

Lassy Mavin

Great customer service the moment I walked into the store and more importantly weeks and months after I purchased a laptop. Patient and helpful to a first time PC buyer.

Anthony X.

The information on here is not accurate... at all. They are not open 24/7. Other than that, they arent too bad. Just wish they had better hours.

Keanu Kerr

Good for printing paper or posters of many different sizes. Also good for quickly purchasing other office supplies.

Daniel Fahmi

Slow! Do yourself a favor and just shop online. Their printing services take forever better off at FedEx Kinkos.

David Coco

Some articles are mark with rebate but the cassier said it was not, its a big disorganized market !

Rachel Yoho

Have gone in several times to have copies made. Good customer service, fast and CHEAP!

Nelson Monterrosa Diaz

Too many old products. It gets the job done. Not very popular.