Category: | Appliance Store |
Address: | 4745 Jefferson Davis Hwy, Fredericksburg, VA 22408, USA |
Phone: | +1 540-361-4200 |
Site: | goldenapplianceservices.com |
Rating: | 5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–12PM Closed |
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Shawn Hayes
Called and told them my compressor was bad. They came out said yup your compressor is bad but we wont fix it because we dont do warranty work for lg. Even though I explained to them that lg was authorizing them to do the work and would send them a letter to that effect. So I payed them $85 to tell me something I already knew and get rudely talked down to by the owner. His reasoning was he did that before and somehow got screwed. Which doesnt make sense because the part is coming from lg for free and I was paying for Labor. So he had no risk. Overall super rude and will never use again. The tech that came out was friendly and professional.
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Tammie Washington
Received service through American Home Shield. Never completed the work after payment. They left because a part was not in and when I called to follow up, they lied and stated the work was complete. The techs father is the owner, so of course he was going to take his side. Avoid or get things in writing!
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Kyle Newby
Our business works closely with Golden Appliance and have been so pleased with their extensive experience and knowledge. Its great having a local and family feel to their business, all while having technicians that can handle all appliances and problems. Theyre absolutely great!
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Maintenance Coordinator
They are always GREAT! Very quick to answer our online system and very Professional! Thanks guys! Keep up the great work! :) Thank you
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J Best
A true professional. Sam was prompt, courteous, and fixed my issues on site. I would definitely recommend him.
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Tanner Hodges
You screwed a dude out of money and were rude to him in the process
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Gabby Johnson
Great service! always punctual and great customer care.
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steven soto
Unprofessional service and rude,
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Greg Somers
Had everything I needed!