Category: | Furniture Rental Service |
Address: | 4616 4000 W m, West Valley City, UT 84120, USA |
Phone: | +1 801-966-2974 |
Site: | locations.rentacenter.com |
Rating: | 3 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 9AM–6PM Closed |
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Antonio Ponciroli
I realize that I paid too much for my bed frame. Thats fine. Its what I expected. I also realize that, when it got damaged, it was due to my use of it. What I cant stand, what I cant accept, is that the company wouldnt replace/repair it. Why do I think they should? Because the incident that damaged the bed frame was ultimately caused by the person that put it together, which was the people who delivered it. Theres no way that the runner board could have slipped from the bracket without either a manufacturer or assembler defect, therefore it is not my fault that it was damaged, therefore the company should replace it. I even paid the extra money for their liability waiver, which is an optional service that I thought would protect me. When I presented the problem to the representative of the company? They told me to pay it off and sell it. At this point, Id get more for scrapping it! Nobody is going to want to buy it with a huge gouge where the runner board goes! Everyone will question the structural integrity! I wouldnt buy it, thats for sure. Never again will I do business with Rent-A-Center. Youre better off trying RC Willeys. Theyre cheaper and give you a real warranty, which lasts longer than the time youre paying on the product.
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Alfredo Ruiz
extremely bad service, the worst costumer service Ive received in my all life, I went today trying to find some matress spend more than 2 hours and the "boss" told us he couldnt find the size I was looking for it, IM MEAN...seriously??? no new merchandise for me?? He just let me stand up in the front desk waiting for an answer? ... Thanks God I walk away 3 blocks ahead and I found what i was looking for me... 1,200 dlls and the best customer service that means PRICELESS! !! Never ever come back again to Rent a center!! :(
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Leslie Magdaleno
So horrible Don Nicole such rude employees need to get fired husband was talking to her she hung up on him about two times while my husband was still trying to talk to her and Don told me so much stuff , not cool worst people ive met such horrible employees they have here do not buy anything fromservice unless you want bad costumer service ... They need to get fired and new people !
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Amy
This place is excellent. The manager Ryan is fantastic. The quality of products, the prices, policies, service, everything was excellent.
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Jesse Christensen
Always willing to work with me! Im sure Ive been a pain. Thanks Ryan, Nichole, Don! You guys are great.