Category: | Used Car Dealer |
Address: | 377 W 5900 S, Murray, UT 84107, USA |
Phone: | +1 801-281-5612 |
Site: | inoautosales.com |
Rating: | 4 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM Closed |
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Lorinda Morgan
STAY AWAY!!!!!!! If you do decide to buy make sure you have an auto mechanic look at it. I bought a Toyota Camry 2014 with 15K miles on it. After I put just 3,000 miles on it I got stranded in Logan because of a bad radiator. I had it towed to a Toyota dealer, since I thought the warranty would cover it. Toyota told me it had been in an obvious accident before I bought it, even though In-n-out Auto Sales claims to inspect all their cars, and it has a clean title. Turns out the Air Condenser was bent from the accident and also the radiator fan was bent and had been hitting the radiator putting a hole in it. It now will cost me $1400 to fix and Ive barely owned the car. I called IN-N-Out twice and they said they would get back to me. I also e-mailed them. I have never heard back. Stay away. They do not care about their customers and will lie to make a sale.
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staisha allen
Terrible experience!!!. So unorganized. Ive called for over a month on things we were promised when we paid for the car that day!! They tell me ... Oh that guy doesnt work here anymore... So what Im promised doesnt apply to me anymore?! My temp plates expire next week and they are arguing with me when it expires while Im looking at my tag on the back of my window.... and they cant even return a phone call on anything promised. They are FLAKEY! Definatly would NOT recommend them to a soul! Nothing but a nightmare! They also told me that they would fill tank up... I had to get gas before I even made it home! You think they would want to take care of their costumers. Because now I will make sure nobody I know will buy from there to get treated the way we have! Also, they sent me an extra set of keys home.... That arent even to my car. Lol so unorganized!!
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Doug Peterson
Just want everyone here to know that it is likely that many of these cars with great prices have had minor accidents/repairs. I would assume they are aware of it as this seems to be their niche. I bought a car here last spring. It was a great price and nice car. They assured me there was no previous damages and even provided me with a carfax (which only means there were no claims). However I discovered minor previous body damage and it was repainted, but very well. That being said the car is still in good working condition and appearance, for now. But the resell value has just dropped a few thousand. I just wouldnt trust what they say and have a separate party inspect the vehicle unlike what I did. The more I look back the more shady the business seems.
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Melissa Monson
I found the car I wanted on their website and couldnt believe what a great deal it was. The salesperson was happy to answer any and all of our questions and made the purchase easy with no hassles. After I bought the car, I did have to take it in and have the brake pads and rotors replaced, but they were under factory warranty so it didnt cost a thing. I knew because In-N-Out used an off site mechanic to look over their cars that I might end up making a few repairs immediately. The car was such a great price that I had no problem with this. The salesperson was up front from the beginning and not pushy at all. I felt happy with my decision and now I have a great car with very low payments! - Melissa
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Chandler Allen
This dealer at first seemed fine to work with. This is the only dealer I know that took days to "hear back from the bank" on the terms of my loan, most are within minutes. They got me a loan that I didnt like and was actually able to get one way better on my own from another dealer. The front differential on my truck was clearly broken and needs fixed which they failed to tell me. Got a good deal on the truck but if they even had a mechanic look at it it would have been obvious to the naked eye. Poor service and I doubt Ill be there again.
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James Dowdle
In-N-Out Auto Sales is a GREAT place to buy a car, and they stand by their customers. They helped us through a difficult situation in getting the car we wanted, and not once did they try to "pass the buck" on us or make us feel like we had been swindled; they worked with us to overcome the issues, even allowing us to take a car to a nearby dealership to have it point-by-point inspected before purchase. At every point they were friendly and honest and did everything they could to help. In the end, we got a great car that runs excellently!
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Cassandra Vierig
The people were very nice and friendly. The car was very clean and a good price. However, there are a few things wrong with the car that should have been disclosed. The car does not have a windshield wiper fluid reservoir, and the timing belt squeals really bad. It seems kind of shady to me that the car passed inspections with no windshield wiper reservoir. But they do the inspections in house so they can pass a bad car. I would not buy from them again.
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Thiago Mattos
I visited the dealer In and Out auto sales and they made me and my wife felt at home. We were treated as we owned the place. Matt received us with great courtesy and was very friendly. He showed us what we wanted, a used car like new, and was awesome providing all the information we needed. We will definitely recommend this dealer to all our friends and family. They have great deals and all of their vehicles were very clean.
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Marime Flaminio
Very welcoming environment Excellent customer service! They made me feel as if they were focused on my needs first rather than selling. Very patient good listener and were able to answer all my questions! Not hard sale no hassle at all. I will continue doing business with them no problem. I highly recommend In and Out Auto Sales please come check their great selection! And support local economy!
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Bracken Roskelley
Dishonest! So I bought a Ford Focus 2014 from them. It was a rebuilt title and I asked them many questions including is the framed damaged and they said no. It turns out that the did a very bad job of fixing it up and there was major hidden damages that a auto shop I took it to found. I am so sad they made the car look so nice. Dont buy any rebuilt titles from them! Dont say I didnt worn you.
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Jesse Weber
In-and-out was a great experience for me. Granted I already knew exactly what I wanted, but that was the great part. There was very little time spent, and no one had any interest in getting me to buy a car I wasnt there for. I feel obligated to write a good review, because of all the dealerships I worked with they were the most pleasant, and seem to be the only ones not buying their reviews.
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Aimee Cluff
The team at In-n-Out Auto Sales went above and beyond for our sale! They gave us a fair amount on our trade-in, saving us the hassle and haggle that comes with selling it yourself. We had an awesome experience and felt we were being dealt with honestly. I would recommend giving these guys a shot to earn your business. They work hard to please their customers. Great work Matheus and Team!