Value Motors

Reviews 3

FI

First Last

Do not buy from these people. The website says they warranty their cars for 90 days, but when you actually buy a car, you have to sign a form that states they deny any warranty either expressed or implied. I went there for my first car buying experience from a dealer. The car was relatively cheap. It was dirty and smelled, but had really low miles. About a week after purchase, the check engine light comes on (they must have reset it to sell the car to this sucker) and cylinders 2,3 and 4 are misfiring. Mechanic says the engine is shot. Absolute thieves and liars. *update After speaking with Amir at this dealership, he pointed out that I forgot to mention they gave me 3 days to have a mechanic look at it. Of course, the code popped up on the way home from the dealership and I called Karina in their office to let her know that. It did go away and wasnt present when my mechanic looked at it on day 2. It showed up again on day 4. Bottom line: unless youre a mechanic and/or lawyer, dont deal with these people. I ended up with an $1100 bill for repairs. Amir had the audacity to suggest that I asked the dealership to do 1180 worth of work for a car that I just purchased. He told my wife that hed call them to confirm they recommended the work to fix the code. Two weeks later (today), I called to follow up with him and he basically told me that because I wrote the above review, he would not be covering any portion of the bill to get the car into the condition I believed it was in when I paid for it. From this, I learned two things. Buy directly from the auction because these people accept no liability and if any work gets done on a car at this dealership, itll be just enough to make the car look like its in better shape than it is. Buyer beware. *2nd update The code came back after changing the injectors, coils and plugs. This time it was cylinders 2 and 3 and a random misfire. Toyota tore the engine apart and resolved it. The tech told me there was absolutely no way that code wasnt on there before. This was last week. This week the sun came out and the AC doesnt work. Thatll teach me to buy a car in winter time. *3rd update I contacted Value Motors to explain why I hate their company and they offered to fix the AC. It needed coolant. I had put some in, but apparently didnt do it right, then I wrote the above update when it didnt work. It has been working correctly for 3 days. I wouldnt be surprised if theres a leak and it stops working later on, but Ill update at that point. Amir tried to cross examine me some more basically implying this time that I caused the code (even though 4 days after purchase, my mechanics correctly said there was a major problem with the engine). Then he said that it was Toyotas fault for misdiagnosing it. I reiterated to him that he had the car for 6 weeks after buying from the auction and had plenty of time to diagnose it or whatever he wanted to do and as far as I could tell, what they chose to do was reset the code. Hes leaning on the fact that it passed inspection as proof that I somehow caused the light to come on on the way home and that I wanted to roll the dice on paying nearly $1200 in the hopes that I could get him to pay for new coils, plugs and injector service. Bottom line: the AC needed $30 of coolant and thats supposed to turn this into a 5 star review.

VI

VINCE B

These guys are the epitome of every stereotype you have ever seen, imagined or been warned about in your entire life. Straight up shady characters. They buy cars at auctions to resell which in itself is not a problem. Cars go to auction for a variety of reasons. They then post the cars on their own website as well as some of the sites that you see advertised on TV. The prices will be different and the TV related sites are lower and although not specified in the AD are cash prices. I picked out a truck, negotiated a price with them, sent out a pre purchase inspection service to inspect the truck and received an all clear report. I then called them back and set up a time and date for me to come in and purchase the truck and do all the paperwork. All good so far. I get a random text from the sales guy that he intended for someone else so I call him to see if he needed anything. He announced that they had sold the truck I agreed to purchase to some poor bastard who saw the price on their website. This all happened in the same day. I would stay away from these guys at all cost. Looks like the owner posted a reply. Not true at all. I was asked to leave a deposit if I was taking the car off of the premises. I did not. I had the inspector come to them. Never at any other time was I asked to leave a deposit. Seems to me that when you make a deal, which we did by the way, you honor your word. We personally spoke and agreed that you needed to get the car inspected and the check engine codes that were on needed to be cleared and I would pick up the car in TWO days after you had time take care of those items. Your words mean nothing. I do like how every time you get a negative review a 5 star review miraculously pops up.

JO

Joshua Hunter

Im writing this review under my other email address because I think they clearly had someone put in a positive review to counter my negative one and I now have 2 $1200 bills (1 for the misfires which ended up being dislodged rocker arms and one from the leaking ac compressor) from this one car that they sold me with no mention of the problems. update 4/2015 I just got the compressor changed. Toyota quoted $1,200, but I found an a/c repair guy in Balch Springs that did it for $350....he got a 5-star review. Value Motors should take their cars to him before selling them. Another update after seeing the owners response. Mechanical failures happen, but Toyota said there was pretty much 0 chance that the damage to the engine had just happened....also, I found out later that the car had been in a wreck...of course, that didnt show up on carfax because someone decided to fix it without reporting it to anyone. Regarding the inspection, this guy called down to the place I was going to get it inspected at before I got there. I have no idea what he said or why he felt the need to call them, but I decided that getting an inspection from them would be a waste of my time and money. I purchased the car for a couple hundred dollars more than one that had about 5,000 more miles on it. Im sure it was many thousands of dollars more than the owner bought it at an auction. KBB currently lists it at about $1,000 less than what I owe on it after a year and a half of payments. Im not even looking at it that way, but to claim I got it $2k below market value is absurd. As stated previously, I wouldve been much better off buying at an auction and leaving these losers out of it. Lesson learned.