Category: | Used Truck Dealer |
Address: | 2300 Cumberland St, Lebanon, PA 17042, USA |
Phone: | +1 717-274-2000 |
Site: | kellerbrospreowned.com |
Rating: | 4.4 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–6PM 9AM–4PM Closed |
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kenneth kostelnik
We first met the folks at Keller Brothers about four months ago. We traded in two cars to purchase a used vehicle. The process was nearly seamless because our salesman, JJ, is a true professional, We came back a month later when my parents purchased a new vehicle from JJ. My parents instantly fell in love with their car, their salesman, and, the dealership. Last month, my fiancee purchased a vehicle from JJ and she received the same gold star treatment, Yesterday we picked up an item from Parts (another seamless process) and had some warranty work done on the my fiancees vehicle. The Service department obviously holds to the same high standards as the rest of the dealership. Keller Brothers has earned our trust and repeat business for years to come.
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s k
Staff was nice Ill give them that, otherwise never again will I deal with this place! Purchased a used Silverado from them, spent thousands in repairs in the first 6 months I owned it! Replaced wheel bearings, steering shaft, shaft bearing, gauge cluster, actuator for the 4wd, exhaust hanger, oil drain plug and filter where stripped (looked like they took it to Walmart for the oil change) all the shocks and axle seals. here are the biggies... All the brake lines and calipers and the rear spring blocks that where damaged and shifted (thankfully i wasnt towing anything) line blew out on the highway coming home from work. Upon inspection where the line blew out was conveniently covered up with fresh undercoating. Well you get my point
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Avery Heim
This review is in reference to the original Keller Brothers at Beffalo Springs. I have been dealing with Keller Brothers buying quite a few automobiles from their dealership and having all services on my cars done in their shop. The service and parts associates have always been excellent. Above expectations. Whether the service provided was minor or a major job, it was done on time and correctly. Prices are very competitive with all comparable dealers shops and better than many. I will be buying my 10th Ford product, hopefully within the next 6 months and it will be from Keller Brothers. Thanks Keller Brothers for an honest and pleasant experience each time.
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Derek H.
Great dealership! Keller bros gave me top dollar for my truck that I traded in-$2,000 more than what any other dealership offered. They also have a great selection of pre-owned trucks. If you end up checking them out, ask for Dave, hes been there for over 40 years- not pushy at all and wont waste your time. Also I had a bit of trouble with the ford mykey technology. Keller bros sent me to their main dealership and fixed it free of charge AND sent me away with an extra set of keys! Thanks Keller bros, you definitely have my future business!
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Farel Pence
As always excellent service excellent communication when possible repairs are needed. I say possible as in, do I want them to make the repairs, or do I want to make them myself. Always very cordial and remember my name though I only see them twice a year, for the most part. In addition to the service center is sales. My last 4 vehicles came from Keller Brothers and all 4 times I stopped there first went elsewhere for comparative deals then ended back there. So my experience over all is excellent AAA+++
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Rina Nanne
The Keller crew were just wonderful. We had a slow tire leak due to a nail in the tire. We knew this needed repair/replacement, before going back to Canada through all those up and down hills in Pennsylvania. As soon as the problem was discovered they went to a neighbouring dealership to get a new tire and then installed it. In the meantime there was lots of coffee & donuts to enjoy.
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Brittani Weiler
Worst customer service I have seen bought a vehicle from them 2 weeks ago a week later truck completely stopped running called for help an nothing was done was treated with attitude an like we were bothersome and pretty much told we were on our own all they want is your money! Will never buy a car here again an recommend the same to any one else as well! $1000 later an still working on it
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A M
This place is a joke. They are unfriendly and act like they do nothing wrong. They didnt verify the payoff and decided to say we made the mistake. Thats not our job to verify anything. They wanted to sell our car without the title but make us pay for their mistake. They were going to make us eat the money. It was 1000 dollars. Who would mess that up. Dont go there.
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Cindy Teets
I received the most wonderful Ford Explorer Sport from Keller Brothers. The sales staff could not have been better. Everyone was so considerate and helpful. My main sales person, Eric, was so informative. Jeremy was great, as well as, Jake. If you want a non-pressured sale of a car, go to Keller Brothers. t
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Shawn Garman
We had a great experience with Keller Bros. I paid a fair price for my vehicle, but what impressed me even more was the service after the sale. I had a few issues with my vehicle and they were very helpful and honest and made things right. I would recommend stopping by to see them. Tell Chris I sent you.
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Smallekins
Excellent work, fair prices, amazing customer service. I cant give enough credit to Keller Brothers service team. Even though I live about 45 minutes away, I will take my car to Keller Brothers for service. Theres no comparison!
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Betty Daub
Jake my salesman went above and beyond after my accident to help me through the process of the gap insurance and getting me in my new car. I cant thank him enough for all his help.
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Collin Fish
Very professional service and welcoming staff. Car was fair priced and were able to negotiate on a deal fairly easily.
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Janet Mark
They are knowledgeable about the vehicles, helpful, and no pressure. I highly recommend them.
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Kris Pursel
Really nice folks, great service, and a pleasant shopping experience!
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Kay Copenhaverb
They are really nice people I like to take my care here thanks
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Matthew Whetstone
Best service center around. Very affordable.
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shirley reynolds
Very good dealership!