FedEx Office Print & Ship Center

Reviews 11

SA

Sara Smith

Shipping prepaid? They will "shake" your package and then tell you that you need filler which you can conveniently buy for 4 bucks there. Never mind that the package is more secure than most items I receive from Fedex. A few months ago, I ordered two pairs of shoes. Fedex screwed up the delivery to my house so I asked that the 2nd package to be held at this location. They held it there and I received an email at noon from tracking saying it was ready for pick up. At four the same day, I received another email saying the item was being returned to sender. I called the store and a woman answered who said that I must have waited too long to pick up a package (nevermind it was within four hours). I asked her to check and she "checked." She said it was not there. I called the corporate number and complained. Corporate said that it was being returned to the warehouse but they will have it returned to the store the next day. Well, then, I receive another email after closing time that the package never left the store and was just scanned accidentally wrong. It was still at the store. So the lazy employee who didnt want to check told me incorrect information and delaying my ability to pick up the package. My advice? If you ship something prepaid, get Fedex to pick it up from your house. If you want something held, choose another location.

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patrick amweg

Was trying to get my package on a hold and after 30 mins they finally told me what I needed to do. So I contacted the place of purchase and they were amazing. Called back Fed ex just to be told the first rep lied to me and it cant be done on the time the first rep told me. This is a very bad business practice. Get everyone on the same page so the issue doesnt happen again. Honestly I will stay away from Fed ex as much as possible because of this headache.

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Andrew Given

These people are miserable to deal with! If you have a business and print labels yourself dont bother going here they always find a reason to upcharge you for "filler." What a joke! They dont even understand what a poly tear-proof shipping bag is. This place should be shutdown its losing FedEx business. We have moved all of our shipping to USPS because of the hassle. We have way too many packages to deal with this harassment every day.

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H Gerrard

Awful store. One person working, 5 people in line,, each person taking 10 minutes. I dont have an hour to spend waiting in line waiting for an incompetent employee. I wont be using FedEx nor will I ever return to this store. This is the 2nd time I simply had to pickup a package and it took 30+ minutes. UNACCEPTABLE - April 3 2017

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BA

Barbara Locke

Just dropped off a package with a pre-printed label for a return. Location is neat, clerk was friendly, and service was quick and efficient. Convenient location for our business. will use this location in the future for our Fed Ex needs.

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Chris Kosinski

Open at 0800, I think not. I sat in the parking lot for many minutes waiting for the shop to open. No one showed, I will take my business elsewhere if they arent open. No way to call management I called other stores to no avail.

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Judy Calevro Masell

I agree with the other two ratings!!! GO SOMEWHERE ELSE!! They are not helpful at all.

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Cynthia R.

I dont know why everyone hates it my package left the facility pretty fast

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Vernon Bloomfield

Website offers same day delivery but when call and ask its not possible

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R

R Smith

Excellent service...never a problem.

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BA

Barry Bullins

Just like feed reliability

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