FedEx Office Print & Ship Center

Category:	Print Shop
Address:	44511 Ann Arbor Road, Plymouth, MI 48170, USA
Phone:	+1 734-455-2840
Site:	local.fedex.com
Rating:	3.5
Working:	7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–6PM 11AM–6PM

Location

Photos 12

Reviews 20

James Arminiak

Terrible service. As I arrived at the counter there were two other people standing at the counter with the "are you kidding me look on their face". I didn’t understand why. Ten minutes later I knew. I was there for 10 minutes the two employees behind the counter did not even acknowledge my presence of the others standing. They were simply wrapping books and putting then into boxes. There we were standing in line two of us with boxes and one with an envelope watching them wrap books and talk about what they were going to for lunch. As one stated "do you want me to work thru my lunch for free?" The other replied "I dont think any of us are going to get a lunch today." I also learned that at fed ex some employees are not supposed to work over 35.5 hours. This is because they were discussing if she had to take her lunch to avoid going over the 35 hour mark. This went on for 10 minutes. Not a single word to the three of us that were standing there. Those must have been some important books...maybe they had the cure to cancer and they were sending them to doctors. Or maybe they were just bad employees who complain about the company in front of the customers they ignore as they make them wait.

Mike Goodsell

Went to pick up a print I sent via email to this location. I walked in and waited and waited. Finally got someone to acknowledge I was there and went I asked for my print I was received with a huge huff! I told here the number I received via email an she typed it in and said "Nope its not here. Next!" I tried to ask her for some help or an explanation of the service, literally with in 5 seconds and she said "Excuse me Im helping someone else now." I was with my son at the time and the print was for a school project for him. So then I had the privilege of explaining why we had to go else where to get this done. THANKS FED EX! If I could give them zero stars I would! They dont deserve even that.

Matt Dathew

VERY POOR SERVICE....Dont go here for printing, unless u have 2 hours to waste. I found 2 employees serving 3 customers at 2 counters, the other employees were doing boxes and not caring that me and 2 other girls i found wanted service. the 2 girls left, it looks like they had been there for long. For some reason, the 3 customers being served were there forever, signing document after document. I waited for more 30 minutes, the 3 customers were still being served, I dont really understand what takes so long, INEFFICIENCY, I left!!!

Don Loeffler

Terrible! - Express mailed small package & paid a premium for before noon delivery & it arrived at 5:17 PM - when I asked for a refund they could only say it was not their fault it was the drivers fault - 5 hours? - ridiculous! Then they said I would have to file a claim with FedEx - arent they FedEx? Last time I will use FedEx with their finger pointing blame games!

Michael Johnson

I normally dont write reviews but the incredibly slow service I experienced deserves to be pointed out. The employees at this location do not prioritize short vs long services. I was the only person in line and waited over 25 minutes to simply pick up a package since all the workers were working on print orders. Stay far away from this FedEx Office.

Yohei Shimazaki

Very helpful staff. Handled my refund (delivery delay) promptly. Side note: The off shore toll free number was useless. Although I paid with a credit card, I was repeatedly told that I needed to wait for the invoice before I can request for a refund.

Lisa Hemmie

Had a fantastic experience with the staff. I had a challenge in trying to deliver a package for a reasonable price. The staff member quickly found a solution I had not thought of and saved me a fair amount of money. Thats great service.

Gwen Jimmere

I own a business and I always have my product labels printed here. The staff is always friendly and inviting. Most of them know me by name...or at least by face. Theyre a great staff and I enjoy visiting them for my business needs.

Rob Schwartz

When my boss gives me projects that require quality products with short notice, Im always taken care of here. Quick, friendly service with no extra charge. They do their job and make it easier for you to do yours.

Patricia Adams

EXCELLENT! I almost didnt go because some of the reviews were bad, but they were SO WRONG . Prudance, was OUTSTANDING, and I couldnt have done it without her. I would definitely recommend this location.

Lauren Corker

I do business with this location several times a week for work, and have been for many months. They are always friendly and quick to help. Phone or in store, I have never had a single reason to complain.

Lisa Weyer

I received excellent service today from Cameron. She printed my project, did all the trimming and was very professional and friendly. Thank you!!

Roxi Barber

Went in to get some printing done. Amazing service from Calvin!!! Will definitely be going back

Mantha bharadwaj

Staff is super friendly. I would highly recommend this store.

Mike Turko

Always end up waiting forever to get assistance or to pay.

Derek Huffman

Definitely lack the "express" part of Fedex

Archie Etherton

When its not USPS, its FedEx