Category: | Bridal Shop |
Address: | 3 Crooked Hill Rd, Commack, NY 11725, USA |
Phone: | +1 631-543-6898 |
Site: | bluraynebridal.com |
Rating: | 4.4 |
Working: | 12–8PM Closed 12–8PM 12–8PM 12–6PM 10AM–5PM 11AM–4PM |
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Blayne Haberkorn
I had met the owner at a bridal expo and she seemed fabulous. I booked my appoiment got an Email with a survey to fill out all your questions like budget, skirt style, neckline etc. and I though wow this is great. All the basics covered! Well the day of my appoiment was a different story. I met my bridal attident and all she did was show me what she had in in larger sizes ( me being a plus size woman) and all in lace (which I had said to her and in my survey I didnt want lace) after a few trys of these dresses. I started to give up and get upset. My bridesmaids that came with me and started to look at some dresses And the sales women said to the girls "I dont even know her budget." (Clearly she didnt even take a look at all the questions that I filled out or even bother to ask.) the girls graves a few dresses but by that time I felt so defeated at that moment I got dresses and left. I know that day was busy but I didnt feel special. Frankly I felt like a bother. Like I was her last appointment and she just wanted to go home. This place was just not for me. Just proceed with caution!
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Pamela Yeznach
I found this jewel after getting the run around from other stores. Davids Bridal discontinued my bridesmaids dresses and all the other dress shops said I would never get a dress in time. Then I found Blu Rayne Bridal. The staff here is amazing and so accommodating! Carrie, one of the owners, was incredibly helpful along with Rose and the rest of the staff in finding the perfect bridesmaids dress. The first time I had gone in just to browse and although they were very busy with their appointments, they still managed to help. They knew their designers very well and anytime I described a certain type of dress, they knew exactly what to pull for me. My bridesmaids had hectic schedules, so I had to take them all on different days and the staff was very happy to schedule the different appointments for me. They answered all my questions immediately and even contacted their tailor to answer questions as well. Although people do come in without appointments, I would suggest making one if you can because weekends seem to be busy. I love this place!
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Carolyn Baccarella
Cant say enough great things about this place - I had a wonderful experience! After SEVERAL unsuccessful trips to different bridal stores searching for my dream dress, I decided to give Blu Rayne Bridal Boutique a try, and I am so happy I did! I was lucky enough to work with the hardworking owner of the boutique, Carrie. She listened to exactly what I had in mind for my dress, and went above and beyond trying to find me something within my budget. She was very knowledgeable about different designers and the stock she had in the store. All of the staff were very friendly and welcoming. Overall, a very positive experience and I would recommend this place to anyone looking for a great customer service experience!
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Alexis Satiro
Comming here for the first time I new right away that this would be the place I "say yes to the dress" ! Not only did I say yes to the dress so did my bridesmaids and my mom. Everyone that works there make you feel so special and helps make your specials day perfect. When you first walk in for your appointment they have a welcome sign with your name that just make you feel so excited to find your perfect dress. Trying to find my mothers her dress was difficult and Carrie went over and beyond to find the perfect one. I would recommend blu reyne bridal boutique 10 times out of 10
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angela verini
I had been to several bridal boutiques and this place has by far surpassed the others in customer service. Everyone, literally everyone, was extremely kind and helpful. Carol, who assisted me in finding a mother of the bride dress was outstanding. Both her patience and expertise was top notch and as it turned out, was such a very nice person! I love the experience the staff had both in helping me and in bridesmaids securing dresses. All shops shold operate like this. The Manager knows what she is doing here! I would say forget the rest and just visit Blu Rayne!
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Justine Montenero
Just went there and no one opened. Waited & called... very unprofessional, taking my business elsewhere