Bridal Reflections

Category:	Bridal Shop
Address:	3 Broadway, Massapequa, NY 11758, USA
Phone:	+1 516-795-2222
Site:	bridalreflections.com
Rating:	3.8
Working:	10AM–8PM Closed 10AM–8PM 10AM–8PM 10AM–5PM 10AM–5PM 11AM–5PM

Location

Photos 100

Reviews 4

A Private User

There is one "behind the counter" woman in the bridesmaid dept. of the Massapequa store that was so excessively rude and impatient, she was the SOLE reason we did not make our purchase there. We (my mom and I) couldnt have had an easier situation–we picked her dress out at RK Bridal in the city where I purchased my wedding dress, but because of convenience, we were thinking of going somewhere we could just pop in and out of for the purchase. First of all, I called before I went in and gave the rep. the style #, color, explained that we needed a rushed order, and we needed to get measured. We went in, they misplaced our paper work (after only 1 day) measured us, shoved us into the "bridesmaids" dept, and after being in their for about 2 mins, the "woman" behind the counter was telling us to give her 75% of the dress cost as a deposit. Meanwhile, they didnt even know when the dress would be arriving. I also told her we wanted to quickly browse the other dresses, and she didnt offer any help. After about 5 mins of browsing, we decided we would end up going with the original dress. When I asked her when we would receive it, she said "Well, I dont know, we have to call and find out. Youll also have to give me your credit card to make the purchase." I said, I dont feel comfortable giving you the credit card before we even know when it will arrive. It turns out that they were charging $215 for the exact same dress that cost $152 at RK Bridal. Plus a $55 rush fee and an $85 alteration fee. She actually got UPSET that I was asking questions...UM, EXCUSE ME. This is my wedding. This is my moms child getting married. DO NOT treat me like Im on a welfare line waiting for a piece of cheese. No one is going to ruin my day. I told her wed take our business elsewhere and left. DO NOT DO NOT DO NOT support these rude, impatient, over-priced, money-hungry savages. I also agree with another comment below that they order dress sizes bigger than usual so they can do their alterations. The size they wanted to order for my mom she hasnt worn in about 5 years. And, congratulations to all the brides/bridesmaids/mom of brides/mom of grooms who are celebrating something special. I want you to hear it from someone who knows how important this occasion is. Peace, and good luck.

Lisa Lucente

Ive never written a review, but my experience here was so bad that I felt I had to. I was impressed when I walked in and had to fill out a form on a tablet... everything looked nice and fancy... thats where the positives ended. Despite me taking time to write in the form what I wanted for my bridal gown, the attendant never read it. Ive been shopping a good amount of other places (in which I found many friendly, helpful people) so at this point I knew a good amount of what I wanted in my dress... I repeated this to her and showed her a picture of my favorite dress so far. She pulled out a dress and told me "thats your favorite." It had similarities, but wasnt, so I told her Id rather try on other dresses since I knew I liked one better already. She was PISSED and gave me an attitude from there on out... she HATED that I was completely capable of getting into my own gown myself, as I didnt feel comfortable having her with me in the dressing room. She was very pretentious and made sure to tell me she was "trained in draping" while repeating I really should be letting her with me... why!? I was FINE, and made sure to leave zero mess. She told me to try many other styles even though I was positive as this point I wanted an A-line dress... so a few I couldnt even fit into despite me warning her (my hips are much bigger than the rest of me, so mermaid style doesnt work well). One dress I swear she was messing with me and gave me her WORST gown with a high neck, tight at the hips which showed every bulge and strap on cape (I wanted sweetheart and A-line), another one completely sheer on top despite 20 people being in the area with the mirror. She was still mad about not dressing me, so she would let my clips go without warning and I could only guess was hoping for the dress to fall down in front of everyone. Or she would barge into the dressing room even though I was completely undressed and said "one more minute" and open the door, ignoring me, to everyone in the common area. I know not all personalities can mesh, but Ive had many positive experiences elsewhere even if they didnt have "my dress." I felt she was vindictive, rude, snobbish, and disinterested in helping me find what I was looking for. DONT GO

Alex Marie

Yesterday my bridesmaids and myself were out dress shopping at Davids bridal where we had an appointment, but we had terrible service and actually had to do everything ourselves. When we found a dress there I loved and had the girls try on the lady tells me they dont have the color wine I wanted and I told her I wanted that color from the beginning when I walked in the store. So after wasting two hours there and leaving upset and annoyed at the service My sister mentioned bridal reflections in Massapequa, so we called to see if they had the color and style dress I was into and they said yes. We took a ride there without an appointment so I didnt expect much. But when we walked in the lady Debi started helping us immediately walking around with me pulling all the dresses in the style and color I was looking for. I was so thrilled with her amazing and professional manor. I found two dresses I loved so I had the girls try them on in a huge fitting room that Debi got for us almost instantly. After deciding on these dresses for my girls, we went up for everyone to pay and Debi gave everyone discounts on there dress and measured everyone immediately! It was an amazing experience I wish I knew about this place before I bought my gown but still was an amazing experience. The entire staff was excellent! But Debi really made me feel like the bride and whatever I wanted she would make happen for me and my bridesmaids! I definitely recommend this place for any bride and bridesmaids who wants to have a fun, relaxed and amazing experience dress shopping! Thank you Debi, and everyone at bridal reflections!

A Private User

Bridal reflections was exactly what I needed... After 2 days of shopping, 4 stores and dozens of dresses, I wasnt looking forward to my 5th and last appointment. While sitting in the waiting area listening to a consultant and another bride chat, I learned that my < $1500 budget probably wasnt going to cut it at this boutique. Between that and exhaustion I was seconds away from bolting out the door. When I met my consultant I was honest with her; I wont go over my budget, I found a nice dress at another salon that I "like a lot" and Im pretty much over this whole process. She asked me what I was looking for and again, honest, Im really not sure. I wanted ivory, strapless and a corset back without too much "stuff." My consultant left and came back a few minutes later with 2 or 3 dresses. I didnt even look at what she brought me. She picked one and helped me get changed in the fitting room, which had no mirrors. It was corset like I requested so it took a few minutes to get me into it. I walked out of the fitting room, again no idea what Im wearing, it couldve been a potato sack, and my friend and bridesmaid who was waiting for me gasped. I spun to the mirror and couldnt believe my eyes. This was the perfect dress. I loved everything about it. The rest of the process was quick and easy, filling out the paperwork and leaving the deposit, and they even let me do most of it still wearing the dress :) I am so thankful I gave this place a chance and I cannot wait to wear my perfect dress on my wedding day.