Category: | Bridal Shop |
Address: | 191 Atlantic Ave, Freeport, NY 11520, USA |
Phone: | +1 516-594-9010 |
Site: | thebridalworld.com |
Rating: | 4.3 |
Working: | Closed 11AM–6PM 12–8PM 12–8PM 11AM–6PM 10:30AM–5:30PM 12–4PM |
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Victoria Garcia
Save yourself the trouble - Bridal World was the first place I went to when I started Wedding Dress Shopping for my 2018 wedding. I went by myself so I wouldnt feel overwhelmed having family there. I came into the store and it was empty, all except for a small woman in the back of the store sitting on the couch, wrapped in a blue blanket playing on her phone. Without getting up or off her phone, she talks rudely from across the store to me, "Can I help you???" (She probably thought I was some high school kid coming in to "have fun" - Im 24 btw). I kindly said, no and hoped to find something pretty, maybe even hoped to try something on. She then starts interrogating me (never once getting off the couch). She was super rude to me. Kept her eyes on me like I was about to steal a dress or something. And when I mean interrogating, I mean someone rudely screaming across the store, "Oh yea, when? when is the wedding?" "What kind of dress?""YOURE the one getting married??" etc. etc. All typical questions I would except to be asked at a bridal store, but from someone who actually got off the couch to ask me. I was so upset about my first ever wedding dress experience that I left the store immedietly. She said absolutely nothing to me on my way out the door. The atmosphere was so uninvting. Ill never go back. I have grown up in Freeport/Baldwin my entire life. I have been passing this store for YEARS imagining myself here one day getting ready for my wedding. This store will not have the pleasure of having my time or money in the future.
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Angela Francis
The service and the selection was quite good in this particular boutique, so much so I decided to outfit my bridal party by using their services. The customer service available at the store with the individuals working there is also quite good. My critique and my problem with this establishment comes with the process after the dresses are found, and ordered, the dresses took three months in order to arrive, but I am assured that this is common practice in this industry. That being put aside every single bridesmaids dress was at least one size bigger than the bridesmaid, even though more than half of them actually tried on the dress in a size that fit them perfectly and ordered that dress in the color of my wedding in the size that they wanted which fit them perfectly in tge store. When the dresses finally came they were all too big and required alterations, alterations that they readily assured us they could do for an additional $85. Which I believe was the driving factor behind them ordering the wrong size in the first place. That is why they are rated three stars and not higher.
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Katie F
I had an amazing experience with Bridal World! Ronnie is excellent and so are all of the women that work with her. I had such a wonderful experience with her and Dahlia. My dress came in when Ronnie promised, It was in perfect condition, and Dahlia is AMAZING!! Her alterations were wonderful and she is such a wonderful woman! We hit it off the moment I met her. She tells you what has to be done to the dress and it comes out perfectly. I looked forward to every dress fitting appointment. When I came in my dress was always ready and Dahlia did exactly what she said she would. You cant even tell my dress was altered. I also ordered my veil from Ronnie. Came in within a week. I will pick up my dress next week-2 days before my wedding. With all the chaos in wedding planning it was so great to know 1 of the most important things-my wedding dress will be perfect for the big day! Thanks Ronnie and Dahlia! <3 you!!
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Markella Sardianos
Birdal World was the ONLY dress store that I went into, and never wanted to leave! The dresses were stunning, the staff was so friendly, helpful and fun! They made me feel like finding the right dress for my big day was their priority. I ended buying the first dress I even tried on! Although, i tried on about 8 afer that, i left with the very 1st one. The girls working there spet hours helping with my mom, maid of honor and myself and had fun with us along the way. The owner Ronnie was just as involved in our little dress-up party and she was so great and helpful. Also, their personal seamstress Dalia was amazing! She added all the extras that I wanted, saworski crystals, swarovski bottons down the back-she was awesome! My Wedding was almost 4 years ago and I still have the best memories from shopping with Bridal World, theyre the #1 place to go!
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A Private User
Not really sure how the last person had such a bad experience, I had the complete opposite! Anyway, I feel really lucky to have found Bridal World. I had visited quite a few places and just couldnt find a dress and was close to panic. I chose the most busy day to visit the store (it was packed) and still managed to get a ton of attention from Ronnie, Sherry and Dahlia. I consider myself to be (sadly, for the groom to be) a pretty picky person; but they were so patient! I went back twice and tried on my two top choices 5 or 6 times each on the second visit, and finally found a dress I love!! Ok, Im excited, but theyve been wonderful so far. And they had a good enough price range that I can afford it (which is even better). Great selection, great prices, great attention...awesome!
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Natalie Santos
I have to say the bridal world is a must go for any bride looking for the perfect dress! The moment I stepped into the door, Ronnie and her team were ready to attend to me. They were warm, welcoming and inviting. From the first fitting to the last, Ronnie and her team were accommodating and on top of things. Hanna did my alterations and she was amazing to work with. I shared so many great moments and laughs with her! She did an AMAZING job on my dress and recommend her to any bride! Brides, go to bridal world and prepare to have an experience you will never forget. I for sure will not forget mine! Thank you Ronnie! Natalie
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A Private User
DO NOT GO THERE. they have been by far the worst bridal store I have ever worked with. They took months to ship the bridesmaid dresses. They ordered wrong sizes, girls were measured wrong and they would not absorb the cost nor take responsibility for their mistakes. The brides dress was huge and clearly the incorrect size from her original receipt and all they said was sorry it can be taken it making her pay an extra 150 for alterations. They are extremely rude all the way to the manager Ronnie Worshaw. I DO NOT recommend you going there at any cost. NOT worth the hassle or the issues they have created.
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A Private User
How anyone can say something bad about this place is beyond me.... My sister was shopping for prom dresses and we went everywhere... We decided to drive here because it had (mostly) great reviews. The second we walked in the door Ronnie was there to greet us and she was great the entire time! Everyone was very friendly and personable and most of all very helpful. We felt like VIPs! Its great for any occasion, sweet 16s, proms, and it says on the title... Bridal parties and wedding gowns :) I highly reccomend!