Category: | Bicycle Store |
Address: | 4484 Jimmy Lee Smith Pkwy, Hiram, GA 30141, USA |
Phone: | +1 678-909-2472 |
Site: | cycologybikeshop.com |
Rating: | 5 |
Working: | Closed 11AM–6PM 11AM–6PM 11AM–6PM 11AM–6PM 10AM–5PM 1–5PM |
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Customer Service Natzi
I went in looking for a great versatile bike in the $400-600 range. They steered me in the direction I wanted to go. Very knowledgable and helpful. I went to several bike stores before making a purchase at another bike shop. They fit me for size and gave me a couple pointers. They are serious about what they do and I respect that. However, I felt a little intimidated. The assembly price of $100 for my husbands bike (shipping home from another state where he works) is pretty steep compared to the two other bike shops I visited. We were also looking for a a shop we could use in the future for all of our needs I will most likely use the shop I felt most comfortable with. Dont get me wrong this team at Cycology are great and probably a perfect fit for serious cyclist just not for me who is just trying no to sit on the couch so much.
JA
Jay Belinfante
My rear derailleur was not shifting at all and needed a significant repair. I showed up at Cycology thirty minutes earlier than they open hoping to be the first one I the store and get it fixed and head out for my long ride. They opened the store for me right away, and fixed the derailleur quickly. I was on my ride in thirty minutes, and the derailleur worked perfectly. The team at Cycology has assisted me with some other bike repairs, including a frame replacement. They have always been polite and friendly. I have also bought carbon fiber wheels from them several helmets and other riding gear. All these purchases were based on lengthy discussions which helped me make informed decisions. Great group of people and good equipment.
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Steve Wiggin
Cycology Bike Shop in Hiram is doing everything right. I recently purchased a new touring bicycle from them based on their knowledge and willingness to offer a complete money back guarantee if I didn’t absolutely love the bike. They devoted time and effort to ensure that my new bike fit me properly, both before and after my purchase, and stayed late after closing on a busy day to deliver my bike fully assembled and adjusted. No other bike shop that I know of would go to such trouble to make sure that I was a happy customer. The proprietors, Mike and Ira, are both extremely knowledgeable, friendly and helpful. Their willingness to go the extra mile has earned them a five star rating and my continued loyalty. Thanks Cycology!
LA
Lauren Stierman
Absolutely wonderful!!! I went in not knowing ANYTHING about road bikes and Ira took the time to talk me through it, and find a bike that matched my needs. I never felt pressured, but I ended up buying one that is not only awesome, but actually fits me perfectly! He even told me about local groups that go riding together and invited me to go. I am super excited about my switch from mntn to road bike. My husband took his mntn bike in at the same time and had them do some stuff, and it was VERY reasonably priced. I cant say good enough things. We just moved to the area and tried this place because of the reviews... So glad we did... They will get ALL our business from now on! :)
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Andrew Young
This is the go-to shop for the Cobb/Paulding area. From several visits I noticed they have a bit of everything to take care of anyone from new and entry-level riders to advanced, full-time cyclists and triathletes. Just ask Mike or Ira for anything you need from a tube change to nutrition advice to bike selection and fitting. As an experienced cyclist, I was impressed both by the level of knowledge provided by the staff as well as the friendly and inviting atmosphere which many other shops lack.
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Braden Keith
Ira was very helpful in explaining even the most basics around biking. As a first time bike purchaser, he helped me find the best bike for my needs. He was not pushy or salesy - just happy to answer questions and lead me to a good bike. I was impressed that I did not get pushed to the most expensive bike even if my budget could handle it. I felt like I was well taken care of and would recommend his help to any bike enthusiast from beginner to professional!
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Phil
Riding the Silver Comet Trail on May 6th of this year, when I got a flat on my rear tire 12 miles into the ride. I was able to catch a ride back to the trailhead in Hiram with a Paulding deputy who was patroling the trail. He told me about Cycology and I went in there at 4:40pm. They jumped on my flat, and had me out the door by 4:55pm! They were very helpful, and with top notch service. If in the area again, I would gladly do business with them.
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Jordan Bienstock
I hadnt ridden a bike since I was a teenager, so I was more than a little intimidated at the prospect of getting back on two wheels. But thats why I went to Cycology. Ira and Mike know their stuff, and while theyre both experienced riders, they made the experience enjoyable for me as a novice, helping me understand exactly what I was doing without ever making me feel out of place or out of my depth. Knowledgeable, friendly, and easy to work with.
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Paul Donaldson
A Big Thank You! to Mike Harris and Ira Hochberg for the Great customer service and all the individualized attention, during your busy grand opening this Labor Day weekend, in helping my wife and I pick out the right bikes to meet our goals and equip us with all the necessities to make cycling safe and fun! You earned two life long customers and we will recommend Cycology Bike Shop to ALL our friends and family.
JA
James Duncan
This shop is fantastic! Whether you are a beginning rider or a seasoned vet on two wheels, Mike & Ira are very knowledgeable. They are quick to help out & answer any question you have. The selection in the shop is great. Its nice having a more local shop instead of having to drive a good distance to get the things you need. I highly recommend this shop to any one in the Paulding & Cobb county area.
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Elizabeth Morrell
Exceptional customer service, and a wealth of expertise and advice. Mike and Ira not only repaired my bike, after it hung on the garage wall for ten years, but when I finally took it out, a few months later, let me come in just before closing, right from the Silver Comet Trail, to make all the adjustments needed to go from struggling to sailing. Thank you Cycology for giving me wings!
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Lauren Robinson
Wonderful customer service! I took my mountain bike in for a tune-up. I mostly ride it casually on the Silver Comet Trail and since it needed new tires anyway, they helped me pick out some hybrid tires that were a little more appropriate. I picked up my bike nice and clean and riding great. Everyone in there was extremely kind and professional.
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Ronnie DJ
Very informative salesperson without being pushy. Excellent quality bicycles at a great price. If you are looking for a throw away bike, go to Walmart. If you are looking for a serious bike, that will last for years, go see these guys. Youll be glad you did.
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Chris Orosco
Im so glad that there is FINALLY a first class bike shop right here in Hiram. Excellent inventory combined with friendly and knowledgeable staff really set this shop apart from others that I have visited in the past. A well deserved 5 stars.