|Address:||855 Salem Rd, Conway, AR 72034, USA|
Pros: Great selection of health foods and drinks, great meat and deli departments, very clean Cons: expensive (No really. The kroger card only marks things down from an obscene price to a semi-reasonable price), items are not placed intuitively, there are many basic food items that should be in absolutely any grocery store that you wont find here (dont be surprised if you end up having to drive to walmart for one or two items), staff is not very helpful for the most part Unless youre health food shopping or looking for good cuts of meat, just go somewhere else... anywhere else
I love the store, but not how busy it always is. I used to only go to Kroger because it wasnt as busy as Walmart. I get a little anxious in crowds, so going to Kroger isnt the same experience that I used to love. Now I split my time between Kroger and Walmart. Kroger does offer a pickup service where you can order online and pickup at the store, but I havent tried this service because they only accept a credit or debit card. Kroger also offers more specialty and gourmet foods. They have a cafe, pharmacy, and several counters and bars, like a salad bar.
Good grocery store, large selection, and the place in town where youre most likely to run into folks you know. The aisles are wide and the store is clean. Some times of the day there may be lots of human checkers as well as a dozen self-checkout stations. Its too big to get in and out of quickly, though, and to get the best deal you have to be prepared to go all over, around the things youre not looking for. (Like at Walmart.) And of course you have to sign away your soul to get the sale prices with your loyalty card.
This store has the quality that I look for. A large organic section of meat, pork, chicken and lunch meat and sausages.(non sulfite). Organic coffees, canned goods, vegetables and fruits, along with snacks. Plus more I havent mentioned. If you write a review they listen. Friendly clerks and they are helpful. Great sales with a higher quality product make this a very reasonable place to shop.
This Kroger is a step above other grocery stores. Employees are always ready to help. Produce is very fresh and they very rarely run out of anything. Meat department is great and can help you with cuts you need. This location also has a small selection of clothes which are great quality. Overall 5 star experience, Ill never shop anyway else in Conway
I shop here at least once a week. I like it because the store is well maintained and they have a good system here. They have almost everything I need, and their organic section is pretty good too. I like their employees. I never pass an employee without being greeted or asked if I need help. It is a friendly place, and I enjoy shopping there.
Their customer service is horrible. The only time you can get good customer service is from the managers. Just got off the phone with a price check. Took over 30 minutes. I understand it gets busy but manners and politeness are not being used at this store. When someone says "Thank you", you say "Youre welcome" not "uh huh" or "ok bye".
Ok. You either have the choice of one maybe two brand name products but by and large Kroger branded stuff. Now thats not all bad.. but pricing needs to be,so just ed downward on those items. Clerks,are nice,checkout is interesting, baggers need to learn not putting your bread on bottom of bag with milk on top.
I just left there and had to sit in the floor and wait at customer service because nobody would help me. after sitting in the floor for about 20 minutes we left and went to Walmart. worst customer service ever. I will never shop there place looks nice but people are stupid.
I love the convenience and the staff is always helpful and friendly. I just wish they carried more healthy options for diet restrictions. I can find products at a Kroger out of town that I cant get here. And I dont like having clothes and shoes at a grocery store.
I love the Salad, olive and cheese bar.....YES! Sushi is yummy too! I really enjoyed the blueberry cobbler prepared by David in the deli(Forgive me if thats not his name) that I would buy by the ton! The employees are always informative,helpful & friendly!
Always clean and nice! It does get very busy sometimes, we now go after normal hours to avoid the crowd. Their self check out kiosks are one of the worst I have seen. It doesnt recognize what is scanned and constantly notifies agent that we need help.
Such a nice place! Its huge! Good variety. The cheese bar and every one Iv talk to there are fantastic. They give me recipes and tell me about deals. Theres a closer Kroger to me but the one on Salem is cleaner nicer the customer service is friendly.
Never have to look far for assistance. Also if there is something you need but they dont carry, you can request that they carry it in the store and they will order it for you. All workers/management are very sweet and the place is very clean.
It has a little of every thing. Also you can down load digital coupons to your Kroger card and it helps save money. They have clothing and you can get a clothing coupon from the add by the doors or employees at the dressing room.
Brittany Lancaster Booth
This is not your average supermarket! They have really nice clothing and shoes there, there is also a toy area, and a bedding area. There is a sushi bar, a nice deli, and a butcher on site. As well as a Fred Meyer Jewelry Store!
Great selection. The staff wasn’t all that helpful, to be honest. I needed help finding barley, and more than one employee told me it was by the oatmeal, which it wasn’t. If they had come with me to check, they would’ve see that.
Love this place. When u combine their sales with digital coupons, u come out way better than Walmart. The only time I ever had a problem, I talked to a manager and it was solved quickly. Thanks so much for awesome service.
Ya know I like this Kroger because the other one in Conway had a few birds in it, and I found it out when I was looking at the cheese, this one is also very sanitary and is the cheapest place to buy almost anything
This is, as of 2012, the largest Kroger in the state, and is competitive with the Whole Foods in Little Rock for selection (save, of course, alcohol). Lines can be a bit slow, and help can be hard to find.
Kroger has paid attention to customer feedback. No more long lines at the cashiers. Very helpful in finding hidden products. Senior discount on Tuesday means no extra trip going to WallMart for dry goods.
This is my favorite place to shop for grocerys in Conway. The store is very large and well stocked. The selection cannot be beat. This combined with the gas station on site make it a great one stop shop!
Always a good experience. The store layout makes it easy to find what you need. Pharmacist was helpful in locating an OTC item recently. It is a pleasure to shop at Krogers Marketplace.
Great selection. This Kroger gives Wal-Mart serious competition! My only complaint is that sometimes the baggers dont do a very good job. Thats the only reason I didnt give it 5 stars.