Category: | Bridal Shop |
Address: | 10 John St, Babylon, NY 11702, USA |
Phone: | +1 631-587-2800 |
Site: | villagebridals.com |
Rating: | 3.5 |
Working: | 11AM–5PM 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 10AM–5PM 10AM–4PM |
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Amanda Golden
Just "ok". I actually ended up getting my wedding dress from Village Bridal for my September 2016 wedding, but only because I was in love with the dress - NOT because I loved this place. The sales women were actually good, and did a decent job of listening to what I wanted while still showing me some things outside of my "comfort zone". However, the tailoring on the dress was atrocious and barely passable for "good". I didnt have a choice but to use their tailor due to time constraints (I didnt have time to order the dress and then find someone new once it came in). However, the front was still too long after shortening it twice. The back never sat in the proper place, the chest area fell a bit too high (photos look fine but it was very uncomfortable), and the worst of all was that the custom ordered straps were sewn on so poorly and cheaply, they came apart halfway through my wedding. I literally had to go to the bathroom with 2 bridesmaids and put 14 safety pins in just to keep my strap held on so I could dance at my own wedding. Im so disappointed in this place - if it werent for the tailoring (especially the straps, which were crooked 1 week before my wedding and I think thats why they were so poorly sewn on during the actual wedding), they would have gotten 4 or 5 stars from me. Such a letdown.
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M Mucciolo
Worst service ever. I have been in many wedding parties including my own, but I simply couldnt believe the treatment. Beautiful show room for bridal gowns, cannot take that away from them. Treatment of the groomsmen and bridesmaids please heed my warning and run. Despite taking measurements a month early everyones tuxedos and dresses were the wrong size. Could it be weight fluctuating for 10 people? Sure, maybe, but I know none of us had grown taller yet my pants are 3 inches too long. Plus the room they do fittings for men is in some upstairs office/junk room/attic and they only had one fitting room and one pair of pants for everyone to be fitted in. Which means it takes an hour. This also means that for 6 guys; and who knows how many before us have all gotten to all share a single pair of pants, gross. Keeping it CLASSY!!! Service is rude, and does not take responsibility for the mistakes. Avoid regardless of price.
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Chrissy D
This store has the best selection of dresses on Long Island. With that said, they know they are good and act as such. You will never receive a call that your dresses arrived or for any reason they are supposed to call you for. Their staff is borderline rude depending on who you are lucky or unlucky enough to work with. The worst is they are extremely unorganized. They loose or misplace everything. When I ordered my dress it was supposed to be white and silver, I received it white and ivory. They refused to fix the issue and tried to convince me that it was ordered correctly. I could show you pictures and I know youll agree with me. Needless to say my dress was not the one I had been dreaming about and that is the worst disappointment when you are so excited to look how you picture yourself to look on the most important day of your life. Overall Id say you can look for your dress there but order it from somewhere else.
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Dana Foley
Ordered a bridesmaid dress to find out when i got home none of the employees told us we tried the dress on wrong with the straps. Since im a size 2 and the dress were all 12+ we assumed the straps crossed in the back to find out it crossed in the front making it a completely different dress. When it was time for the fitting even with an appointment i had to wait 30mins or more. Employees at the front desk werent very inviting either. Found them to be rude at times. The last fitting i went to the receptionist had her back facing the front door at the computer shopping for personal home goods and didnt even notice me waiting to be greeted. Asked how long the wait would be and told me she would find out for me but never did, she just continued her online shopping. Will never be coming back to this place that doesnt appreciate my business.
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stella lotito
We had a five star experience at Village Bridal. Julissa, (forgive misspelling...) and her staff could not have been more accommodating and made us feel so special every step of the way. We ordered gowns for the Bridal Party, Mother of the Bride and the Bride and everything came in on time and as ordered. Our seamstress, Theresa was an angel whose talent and patience was so greatly appreciated. Nothing was too much to ask of Theresa and she could not have been kinder or more patient. We would definitely recommend Village Bridal to any prospective Bride and her Bridal party for excellence and attention to detail.
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Mecca Fantabulouslyme
My bridesmaid and I stopped in after our Cryotherapy session to look for dresses. Well let me tell you as soon as the door opened this woman was like may I help you with something. I was confused, maybe this place was appointment only. To my amazement it was not. So why were we jumped on like that. We both looked at each like this was crazy. So Diane then followed us through the store. I found it awkward because two other groups walked in and there was no interaction with them. Why did Diane follow us then? Hmmmmmm.... Mind you the dresses were dated and nothing in there was of our taste.
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aimeebethine
This is by far the best place to get your wedding dress. Staff was so friendly, helpful, and works to make sure you leave happy. I would recommend this wedding shop to everyone. Thanks for making my dream dress a reality! They called right when my dress came in and Im already schedule to come in for my fitting.
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Raluca Banyai
Very good experience here, the staff was very carrying with the customers...I bought the bride dress from here and they made me all alterations for my dress to look perfect and also they received me in the same day to make new changes. I really recommend for all brides
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Linda Fiordiliso
Very nice selection of dresses and both women that I worked with when looking at dresses was extremely friendly, helpful and informative.
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Frank Greco
Thank you so much for taking such great care of my wifes wedding dress and helping out with all the bridesmaids!!!