Category: | Beauty Supply Store |
Address: | 475 E Grant Rd, Tucson, AZ 85705, USA |
Phone: | +1 520-207-1182 |
Site: | wabahairsupply.com |
Rating: | 3.9 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–8PM 9AM–8PM Closed |
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danielle sell
These people will rip you off. This place was recommended by my stylist at the village salon. When i visited yesterday we were having trouble finding a color and length that fit what i was looking for (i was shopping for weave) and the sales girl pulled out a 200 dollar hair. She said Id get a discount because i was referred by the village. I said that was still a little more than i was looking to spend...so she pulled out one that was 139.99 she said (the sticker on the vast reflected this price as well) and it wasnt exactly what i was looking for but i was in a hurry so i went with it. I picked up a few other things and she rang me up. I asked about the discount she had promised and was told that was only offered if i was going to buy the more expensive hair...ok...red flag but whatever. When i got home i noticed theyd charged me 159.99 for the hair and that was 20 over the sticker price and price she told me. I went in today to speak with a manager about my experience and get the money back that i was over charged. He was very dismissive and said all they can do is give me store credit. He said the prices probably had gotten changed. If thats true then they need to update their price tags and make sure employees know how much things are. Obviously i didnt accept the store credit because i wont be shopping at such a shady place again. Awful customer service, i was mislead and then ripped off. I buy hair pretty often and they definitely have lost my business and ill make sure tovlet the other girls i work with know what happened here as well as my stylist so she stops recommending waba to her clients. Save yourself the headache and go to hair club. Better prices on better quality hair and all around better staff and better experience. Dont let these guys rip you off. If you do shop here make sure you check your receipt before you leave to make sure you werent overcharged.
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Jarrett Hamilton
In short we had a very poor experience with Waba. My wife has been buying hair from them for some time now at $180 a package. Our experience had been good up until our most recent purchase. The package we bought came with a manufacture flaw. My wifes stylist (who sends all her clients here) advised her to take it back to have it exchanged due to its poor quality. We returned the package with our receipt and were told there was nothing to be done. They even acknowledge the flaw but refused to do anything to fix the problem. We have been buying the exact same product from them for 2-3 years and have never had a problem so we were surprised. They honestly didnt seem to care. When asked the sales associate said there was nothing he or his manager could do. We were told that someone would contact us and we left our number and that of our stylist but no one bothered to call us back. For the money we have spent here I would expect better customer service. So long story we will be taking our business elsewhere and I would recommend others to do the same thing. Also as an aside dont bother going to Lees either same company and poor service.
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Greens at Ventana
Ive been a hairstylist here in town for over the past 10 years before I adding a 2nd job to my life. I was "anti-beauty supply" stores unless it was one that carried strictly salon products. I would not refer my clients to ANY supply store here locally. In fact, my clients would bring me samples of products that actually worked pretty good for at home maintenance in between salon visits. When asking where they came from, time and time again it was "WABA, you know, that new store on Grant!" So I went and shopped the store in plain clothes a few times just to see how I would be treated. It was always a great experience. Then I began sending my clients and my Pastors wife, for their hair supplies. So I went in and met the store Manager and all the associates and let him know who I am and what I do and that I would be sending a lot of my clients to his store. Theyve all been absolutely amazing and they ALL go above and beyond to assist myself, my Pastors wife, my clients, and anyone else I send in the door whether or not they know I sent or am sending them. -Ronnie-
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Monet the trippy niggs
I use to "like" them, but after today this company wouldnt get another penny from me. Their staff is rude, not helpful what so ever the dont know anything about their products, and Ive gotten "okay" 100% human hair from them before they dyed nice but the life of them exceeded 7 months max. This last transaction has left me out of money and stuck with FAKE HAIR! I called them and told them what happened and how I sewed the clips on and then made the weft packs of hair into extensions and I washed them and it was just terrible it was fake, and all over the package it said it was 100% human hair, when i called and explained what happed to the man and he said that I could get a refund or exchange regardless, so when I went in to the place the manager, who was working at the time, was very smug and rude, he wouldnt work with me at all, so I will be reporting them for false advertisement.
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bridnee smith
I like this hair store because it it easy to find and they have lots of wig choices that are reasonably priced. What they dont have is a good variety on human hair extensions. If they even have human hair its either the really bad quality kind or the decent kind that they want to charge 50.00 for a bundle. I went to phx and got some good human hair for only 16.00 a pack.
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A Private User
Greatest Store EVER! I definately recommend everybody to go to waba! The owner treats me so well! I always learn something new about my hair extensions, everytime I go in! He started me on $19.99 bags of human hair and he slowly upgraded me to remi goddess! BEST STORE! No doubt about it!
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Savage T
A huge variety of supplies and hair plus all the workers are extremely knowledgeable on products, hair, skincare and the differences in hair textures and styles! Love it
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Calandra Redic
Love Waba. The BEST PRICES in town. They have everything you need or want for your hair and more. Hair products, wigs, hair extensions, make-up, jewlery and more.
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Maria S
Best hair store in Arizona. Shaun is Amazing!!! I drive from Maricopa to go to waba and I also order online alot. Best products and best prices around.
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A Private User
great store, the staff is very helpful and very knowledgeable. finally a safe comfortable environment to purchase my supplies. THANK YOU
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Justin Wilson
Always has wonderful service and I can find good quality products a low price and much more selection than Sallys.
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Shery Al.
They sell cheap, low quality. Products at high prices!! Their products are too high for Tucson!
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Shauntay White
Very nice people. Id go back even though they didnt have exactly what I was looking for.
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Tabitha Adamic
Didnt have much of a selection. Everything looked understocked. Clean store though