Springfield Yamaha

Category:	Yamaha Motorcycle Dealer
Address:	5183 E Kearney St, Springfield, MO 65803, USA
Phone:	+1 417-862-4343
Site:	qcmoto.com
Rating:	3.1
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed

Location

Photos 35

Reviews 22

Revvin the 417

Save yourself some time and frustration and go to Marionville for your KTM/Yamaha needs. I went in to buy my motorcycle. It is a very sought after model, and it was the only one. I put a down payment on it so I could come pick it up a couple days later. The way they were acting, I was extremely surprised when I came back and they had not sold it out from under me. The surprise turned to anger when they told me that I HAD TO PAY MORE for the bike. We already had a bill of sale signed with the agreed upon price on it ( I still have a copy). So, they said that I pay the new price, or I dont get the bike. Their excuse was that they got the original price wrong because they spent more on it than they realized. They then told me what the price they paid on it was. Oddly enough, it was the MSRP. Now, they must have thought I was stupid because MSRP is the Manufacturers Suggested Retail Price. There is absolutely no way the manufacturer would sell them a bike for the price they suggest selling it at. So, this was obviously a case of them upping the price due to someone else offering them more to buy it out from under me. I cant help but think it also had to do with me not wanting the aftermarket exhaust they had for it. If I didnt buy it, they would have nobody else to sell it to until they got another model bike... Which I am not sure if they even have yet... a year later. This is dishonest business... that is all there is to it. Such a shame since I love Triumphs, and a Daytona 675 will be my next purchase. Not from them though. Now, I hear they are under new ownership. I have yet to check it out. Hopefully it is better now. I will update my review if I find out this to be true, or if they would like to contact me to try and make things right. Otherwise, stick to Honda, JJs, or Marionville. All amazing establishments.

mrraidernation187

The absolute worst service department to have ever had to deal with. The service manager is a total unprofessional and lies threw his teeth. He does not care about keep ing customers he does not care about what you bring in its almost like he actually hates his job. He has been nothing but rude. and has not followed any customer service guidelines.. now lets talk about the equipment bought a side by side and it has been in the shop more then it has been in my drive way a 10k machine that has broken down more then its been drove 52 miles on it and its broke again.. never ever will I go back or recommend and I will continue to file the complaint to the owners for they cant know that such a rude and uncaring unprofessional and really no knowledge person works there. and to top it off is a manager. sad. horrible service oh by the way a month to repair this time....

Brad Mick

Everyone was very friendly in the service department and retail side. I took my Triumph to them and they did a 12k maintenance service. I rode the bike away and it felt great. However I stopped for gas 20 minutes down the highway and the bike wouldnt start back up. They came and got it and worked on it for another week. When I picked it up the following week it started right up at the shop but when I stopped to get gas it wouldnt start again. They offered no warranty or help on the issue the second time, nor a refund on the replacement battery that was dead within 24 hours of the last time my bike wouldnt restart. I wont return to this store.

David Johnson

Arrived to this establishment to purchase a motorcycle helmet however their selection is very limited. Instead if youre needing something specific they will order it for you which will take a while you might as well purchase it online. I sent an email asking if they had an item in stock and never got a response. Other than that their staff is very friendly and they have an immaculate showroom with tons of nice bikes. I may return later to grab a pair of gloves because it gives me an excuse to ride the beautiful road going east bound on Kearney.

Mark Borkenhagen

Was just in there to get some parts for the first time awesome staff very helpful and curtious great selection of bikes, accessories, parts, had everything i needed and priced right great plave and will be getting alot mors of my business like maybe that 2017 yamaha yz250X what and awesome bike....Thanks guys for all the help and great exsperiance....

Douglas Akers

first employee didnt have any idea of what he was talking about, but acted as if he did. I asked about a tool kit and he said he would have to order it, in fact he said he would have to order most everything. finally the second person I talked to was very knowledgeable and took me right to the tool kit I was looking for and I purchased it .

Chad Harper

Bought a new viking about 4 mouths ago took it home breaks where making noise took it back had a bent rotor took over a mouth to get fixed than I got a rebate the day I bought it and said it would be 8 weeks before I got it still waiting worst place not happy very poor constermer service. ..

Brooke Lowe

They had the parts I needed in stock and customer service was great. Im somewhat new to the bike world so I was very pleased with the knowledgeable staff. I will definitely go back for future service/purchases. I highly suggest checking this place out!

cody carsten

They all have extremely bad attitudes worst place I have ever tryed to do business at prices are so outrageous for now on Ill go to honda for my needs they all act like a bunch of stuck up assholes not once did I get asked if I needed help

curtis smith

Worse motorcycle shop Ive ever done business with! Cant believe Yamaha corporation allows them to keep there doors open...with that being said I will be taking my business to Marionville from now on!!!

jarek ellis

Horrible customer service, wouldnt even help me anymore when i said I wasnt purchasing a new bike that day. And, the Honda store has cheaper Yamahas than the Yamaha store!

A Private User

Went to them with a tire issue (original work done somewhere else..) and the staff was extremely helpful and honest! Will buy my next bike there. Tom Courtney

Matthew crampton

OK selection for accessories. Fair pricing. Sometimes you get good help sometimes you dont. Clean facility easy access off the interstate.

A Private User

Excellent inventory and personable customer service. Very helpful and sincerely want you to make the right purchase.

Daulton Greven

Great shop filled with great people. Took care of me from the moment I walked into the shop. Excellent service.

Julie Allhands

Went to Yamaha for a new toy and thats exactly what I got with great help right when I walked through the door.

Jeremy Wright

when looking for a helmet ended up a bike lol ! these guy know there stuff will never go anywhere else!

koolz2se

Very disorganized shop. Poor communication and limited Triumph support. I no longer use them.