Motion Cycle Sports

Reviews 10

CA

Cajun Crew

Ordered parts for my bike est. time 3-5 days, on the 7th day I had to call them and ask status on parts; reply "we tried calling you yesterday" with modern technology I have caller ID, zero calls, the lady argued and became defensive when called her out on this. The beep after the voicemail message means leave you info after the beep. Arrived immediately after I had called and the sales rep was absolutely rude and disrespectful. All parts were not available then asked if I wanted them to install after I was lied to and told everything was in as if it was my fault. I stated no and my parts were thrown on counter. I would rather push my bike 25 miles than even stop here!! Worst experience ever, I have been to SEVERAL dealerships across the US and this ranks as one of the worst! Only reason the store even got one star is because it wouldnt accept a ZERO

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Jam Ward

UPDATE This post is from 4 YEARS AGO, I notice nothing has really changed. Unbelievable.. From 4 years ago:: I purchased wrong tank cover for the recon order one for the rancher ES, They wanted an 20% restocking fee,, bad business. I use to purchase many parts there, now mostly online.. My recon was leaking oil out of axle bearing, Customer service told me I needed an axle bearing seal, I asked to speak to mech, was told NO!!! by the store owner I "think" she said, because if everyone wanted to speak to a mech. he/they would never get anything done!! Good thing I did go around back and talked to one for less than a minutes, He knew exactly what I need after explaining.. Where as the girl behind the counter was wrong and would order me a axle seal. They still use micro fish film.. Jimmy

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Kelly Dye

They offer the most terrible service I have even experienced! They had my sons four wheeler for 4 months and didnt fix one thing on it in the time it was there! Their communication is horrible and staff is very rude and unprofessional! I would not recommend this business to anyone! We picked up his four wheeler in pieces and will have it repaired somewhere else!

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Robert Gautreau

Daryl and the support staff worked a great deal for my new bike, went out of their way to help accessorize the bike to my liking at a reasonable price and although I travel over two hours to get there, I feel it was very worth it. Small town hospitality with big city service and selection. Thanks again.

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Brian Kitchens

Mechanical service was fair however minimal work was done which took over 3 weeks to complete.. customer service could use some attention as well

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michael clark

Lied to my face about when parts would be in, I spent more on parts from them for the over turn so now I spent more and still have to wait.

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Bobby Dougay

I have used them on numerous occasions. 5hey have parts in stock that the honda dealership always has to order.

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John Doyle

You google lake charles and get deridder

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torrin bouvia

Very very rude, will never return

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Katie Wuchina

Knowledgeable nice mechanics.

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