|Address:||739 Dekalb Industrial Way #2100, Decatur, GA 30033, USA|
|Working:||Closed 11AM–7PM 11AM–7PM 11AM–7PM 11AM–6:30PM 11AM–7PM 11AM–7PM|
Today I had the privilege and good fortune to walk into what is easily one of the cleanest stores, with some of the most exceptional customer service that Ive received in my life so far. Im 28 years old, and I plan to be married by the end of 2015. Thinking about engagement rings, I strolled into Malani Jewelers, because my mother bought jewelery from them about 15 years ago and received top-quality customer service as well. I still remember the excellent service and the warm welcomes that we received 15 years ago, and I decided to go back to give them my business. Im one of the happiest men in the world, because Ms. Zia took great care of me and my family and the transaction could NOT have gone smoother. First, Ms. Zia took her time to show me the different rings I could choose from for the engagement. We went through a variety of styles and price ranges, and she took her time and paid careful attention to my wants and budget. She is a true professional and worked with my budget to find the perfect ring for me and my family. She helped me to open an account and further offered my family refreshments while we waited for her to finalize the sale. After she finished the transaction, Ms. Zia cleaned the ring and placed it in a beautiful wooden box for us. Ms. Zia is the epitome of superior customer service, and Malani Jewelers has a friendly and welcoming atmosphere that will keep me and my family coming back for more. In a heartbeat, I would recommend anyone to come to Malani Jewelers to shop for their significant others, family members and loved ones. You wont be disappointed. Thank you Ms. Zia, for your help and hospitality, and thank you, Malani Jewelers, for your beautiful atmosphere and for hiring Ms. Zia! We will be back! Thank you :-)
When it comes to the jewelry shopping, the only name stands out with elegancy, sophistication and in latest trends in metro Atlanta area is Malani jeweler. The store offers a wide range of fine jewelry including both custom-made pieces and jewelry from the prestigious designers. Don’t let the refined ambiance and glittering display cases frighten you away, though. In addition to estate jewelry that hovers near the six-figure range, the store also carries pieces that anybody could afford. Their full line of services also includes appraisals and watch and jewelry repair. The sale force is comprises of a very professional staff but one in particular is the gems of Malani jeweler sales force, Ms Vidhi Jaiswal. Her mastery is just not in the salesmanship but the in-depth knowledge of the products and advice and understanding with respect to the occasion and the customer’s budget. She is very confident in her work and with an uplift spirit. We have met her four years back and she instantly become our preferred salesperson. The rest of the staff is very courteous, helpful and well mannered too. I will be doing un-justification if I leave Mr. Iqbal, the owner, out from my comments. He is an upbeat, professional and very refined individual. Once you got to know him you can get easily captivated by his personality. He and his wife play the key role to move forward their jewelry business and I wish them success in their every endeavor.
I just wanted to take a moment and let you know how much I enjoy shopping for jewelry at Malani Jewelers. I very much appreciate the service and knowledgeable staff. After going through dozens of different jewelers in Atlanta, I finally found Malani and have been a loyal customer there since then. Especially, I always like to purchase my jewelry from Ms. Mina Chauhan and I always deal with her directly as I always get the information I need to make an informed purchase with none of the sales pressure. I also appreciate Minas willingness to provide service after the sale in order to make my purchase “perfect” (necklace too long? we’ll shorten it; necklace too short? we’ll lengthen it; want a different stone? we’ll do it!). In short, she makes my jewelry buying much easier! She always goes an extra mile to ensure that I am satisfied with my purchase and I receive the best service. In particular, during my brothers wedding, she helped us through all the purchases for the wedding (rings, gold and diamond sets, bangles, etc) and helped us tremendously in selection. Overall, Malani Jewelers is definitely my one stop jewelry store that I can trust and depend upon whenever I am looking for new jewelry.
If youre like me, youve dreamed about your wedding ring and band since you were a child. Malani Jewlers helped my dreams come true. We arrived without securing an appointment but were still well taken care of. Sister Afrin and Jasmin quickly offered us complimentary soda or water bottles (all the way throughout the visit) and made sure we were at the highest level of comfort and ease while getting to know us. They showed me some stunning pieces in our price range that nearly made my jaw drop at the beauty. They got to know me and my style and after a short while I had decided on a lovely ring. But Afrin understood I was looking for something different, something special, and unusual...and just before we finalized our decision, she showed me a ring that gave me that amazing shiver feeling of being the ring destined for you that every bride to be should have. They helped me to add a few final touches and we were totally happy with the product and thrilled with our experience. The lovely owner also came to wish us happiness and give us gifts.
The online ordering was easy. When I called immediate response from Mr.Shiva, and quick discount for my purchase. After we received the item, was little bit worried about the fliminess of one of the item, was planning to send them an email to clarify. To my surprise received a call from Mr.Shiva asking if we received all items correctly by shipping. That was nice. We talked about the one item, Shiva mentioned there should not be any issue. If any issues with it later bring it one of our store we will take care of it. Excellent, keep up the good work. Wonderful and next time I know what store to buy from. 1. This is in complete contrast to a local store here in Fort Lauderdale I walked in to (Zaver Jewellers) last week, the person at the counter was rude when i asked him to write down the price he was telling me verbally. I am not going to step in to that again. 2. Asiana jewellers were visiting here to Patel brothers, I stopped to talk to the sales person. With folded hands he was not even interested in selling.
Good Location / Good Collection / Good Customer Service. We first visited Malani in 2008 and were helped by a sales girl by name " Ms.VIDHI " , she is very polite, pleasant, patient, has good knowledge of the Gold, Diamonds, and other precious stones and most importantly within short time she immediately understood what our taste is and what would suit my spouse. The final surprise came when we came down to part to pay the bill, and she surprised us by the price as she gave us a good discount (which we are not used to after making so many purchases in other parts of USA). We have been shopping there ever since and it never crossed our mind to cross-check with other stores for prices and quality. Would definitely recommend this store and sales girl "Ms.VIDHI" to anyone/everyone. Visit them & you would be happy you did( I can guarantee that u wont find such collection, prices & service under one roof ) & u will come back to rate my recommendation. :-0