Category: | Cell Phone Store |
Address: | 3833 Lexington Ave N, Arden Hills, MN 55126, USA |
Phone: | +1 651-766-5738 |
Site: | att.com |
Rating: | 4.7 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–7PM |
TI
Tina Lupelow
BEWARE: This store is only a phone retail shop and is in NO way connected to corporate AT&T nor are they CAPABLE of dealing with corporate AT&T. I know now that it states it on Google but I work by and stopped in. If I could give NO star i would My first experience was enjoyable with the manager Evan. I purchased an LG G5 and he was helpful. The second time I dealt with Evan, left with same problem and unsatisfied. My third experience was a COMPLETE nightmare. If you go here, do not deal with Cody. Arrogant and ignorant is all I can say about him. I have been happy with Att for several years and have a good 4 line account with Directv too. He told me that it didnt matter one bit to him because all they do is sell the phones. I was prepared to leave with 2 brand new LG phones and he turned me away just for not listening to what i was saying. I was having trouble finding help online and on the phone for my specific problem so I went in here for help. BIG mistake. Then when I was leaving I asked his name and he wouldnt tell me. Then I walked up to see his nametag and he rudely pointed at it and said "i have a nametag" I work for a VERY large corporation down the street and needless to say will be telling my experience to coworkers. I doubt this will help their business of "just selling phones" as Cody sweetly told me they do. Take a bit more time to go down the street to corporate AT&T in Roseville and they are more than willing to take Codys push offs.
EV
Evan Reed
Tina, Thank you for responding about your experience in store. When doing a manufacturer warranty replacement on a phone, the manufacturer replaces the phone with the same model. I do apologize if this was not the desired result. The phone would have been replaced for free with the same model, as it was last time we did the manufacturer warranty.
JE
Jennifer Murphy
Evan is super awesome! Always takes care of me and my dad, Butch! I am a impatient person, but I have no problem waiting for Evan if hes busy.
DA
Dan Baar
The staff seem nice. The store is always way understaffed and doing anything there will take at least an hour, even on a weekday morning.
SC
Scott LaBounty
Nick was great, everyone is extremely helpful here
KY
Kyle Shearer
The people there make you feel at home.
BR
Brad Sullivan
Jessica was Incredibly helpful!
HO
howald83
Great Service!