Toys"R"Us
| Category: | Toy Store |
| Address: | 6207 S Westnedge Ave, Portage, MI 49002, USA |
| Phone: | +1 269-329-1777 |
| Site: | stores.toysrus.com |
| Rating: | 3.9 |
| Working: | 10AM–8PM 10AM–9:30PM 10AM–9:30PM 10AM–9PM 10AM–10PM 9AM–10PM 10AM–8PM |
Location
Photos 97
Reviews 50
JA
Jay Brandenburg
Besides the fact that I never want to grow up and they do have toys there, the inside of this Toys R Us still looks like it did over 15 years ago. I have not been to a different Toys R Us into just as long though so maybe the old grocery store turned strictly "Toy" store look is what they R going for? I will say that the selection of Toys is great and that the employees are nice and polite, one short girl was even quite attractive in my opinion. Also the King Size Drum Stick style ice cream cones are an indulgence of mine and one of my main reasons for going there.
RH
Rhonda Wheeler
Went for a birthday gift and they didnt have the one i wanted, so Shane found me another and gave it to me for the same price. And i went to check out and a girl name Betsy was checking me out and the computers went down she apologized and was very professional. She gave ma an extra 20% off for the wait too. Great Job to all the staff and such great customer service!❤
CH
Chad McCoy
Mike the on duty manager was awesome I was told they had a charger for my sons 12 volt ride on and came in and they didnt. He searched through the back and found me one from a display model. Amazing customer service!!!! Couldnt be happier; would highly recommend to any and all.
K
K Johnson
This site is pretty old. Stock is ok but the store is suffering. Horrible chemical smell inside. Very hard to breathe comfortably on several occasions. I dont go here unless it is my last option.
MA
Matthew Goldsmith
Walked in knowing what we needed. We were in and out in 5 minutes. Overall, the surplus of toys can be overwhelming, but knowing what you want prior to heading in is always the best bet.
JE
Jessa Warner
How are you going to give me a coupon for using my rewards then tell me, you cant use this or doesnt go towards anything in the store....... Very disappointed!!
WI
Will Jones
Poor service and was called a liar after one employee told me something and then when his boss was brought in during check-out he said that he didnt say it
JE
Jen Ray
Very poor service! Customer is not right here...way to strict with coupons!! And exchanges...also need to hire more people!!! Not shopping here again.
MI
Michael Blanchard
Big toy store. Lots of Legos. Prices are somewhat higher than some other places so think about checking prices if you have specific items in mind.
JO
Jonathan Brier
The store is in need of a renovation. While it has a selection of toys for all ages of kids its layout is not very logical.
SH
shawn bartlett
Most of the time I come here the employees dont seem to want to be there and seem bothered of asked for help.
BR
Brian Argo
Sometimes a bit disorganized, but there are a thousand kids destroying the store daily so its to be expected.
A
A Private User
Poor service stuff missed mark and I have been trying to call about a refund there phone must be off the hook
SU
Susan Heyn
Plenty of staff to help find what we were looking for. In the past, no one around to help.
JO
Jonathan Orweller
Tip: Toys R Us is bigger and has a wider selection of some baby stuff than Babies R Us.
GR
Greg Johnson
Associate welcomed me a soon as I walked in and directed me to my item.
MA
mark cassar
Old store but they do a great job making it look as good as they can
DI
Dianna Walters
Good store that could use some updating, but has all the new toys.
JO
Josh Frazier
The place hasnt been updated since 1992, and is a maze to navigate
RO
Rob oNe
The worst service. Unfriendly! Rather drive 40 miles further!
KE
Ken beninghaus
Took our son for his birthday lots of toys reasonable prices.
ER
Er Reetz
Santa is in Saturdays & Sundays until Christmas Eve!!!
KA
Katherine Hamilton
very professional very nice will shop here again
ZA
Zach Burrows
Great selection and the people are always helpful
CA
Cajmeo Shay
I love it there, but they need more workers
BR
Brad Humphreville
very friendly and helpful staff for events
NI
Nikhil Gaikwad
Good toy shop. Variety of toys available.
RA
Raelyn Sanderson
The employees there are so wonderful! :)
AU
Audrey Zibulski
Very friendly staff .. Nice clean store
JO
Josh Stipes
They have everything you can imagine!
JO
John Nabors
Nice selection of toys for the kids.
LI
Lisa Curtis
They didnt have hatchimals there.
CO
Courtney Burbank
Helped me find what I wanted!!
ST
Steve Gierman
Always friendly and helpful.
RO
robert littlesparrow
A kids play ground play place
TA
Tariq Ali
You can fine most toys here.
PA
Pamela Daniels
Love all the in-store events
JO
Joanna Rego
Because they have hathimals
CL
Cliff Lloyd
Great selection of toys.
DE
Destiny Thurman
Good for site to store.
AN
Andy Hayes
Good average toysr us
SA
Sarah Strong
Lego stock is awesome
AS
Ashley Lukas
Huge selections!
JO
Joseph Weintraub
Best selection
DA
Dale Meinema
Friendly staff
PH
Phil Chizum
Its toys r us
SC
Scotty Foote
Great place!
NA
Nakia Bainbridge
Expensive
CA
Caleb Finkenbiner
minecraft
MA
Matt Nelson
Good
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