Midwest Auto Collection

Reviews 3

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Hunter Hawkins

I would not recommend purchasing from this dealer due to excessive mechanical issues after assurances to the contrary, extreme dishonesty, and no accountability when vehicle was damaged while in transit. So far, over $4000 has been spent in repairs needed for the vehicle. I had been searching for a 94-96 Limited Roadmaster Wagon for about a year. Midwest Auto Collection popped up on my Google search and always seemed to get a nice selection of these cars. All of them were low miles and appeared in great condition. I had inquired on a few and exchanged emails but was holding out for the right one. In April 2017 they got a 96 Limited Roadmaster Estate Wagon with only 35k miles. This was the one for me! My initial question was regarding if any issues were present. The response was that it had recently been inspected by a mechanic and it only needed an A/C charge and one of the windows needed new guides. I asked for a copy of the inspection and the owner, Mahmood, would not produce it. Instead, I was assured the A/C would blow cold and the windows would all work. He praised the condition of the car and assured me it was very nice and how happy I would be. If only that was the case…. After settling on a price very near asking price (since it was assured how outstanding the car was) it was set to be delivered. When it arrived it was damaged while in transit. One of the roof rack cross bars was missing and part of the trim that holds the cross bars and rail was cracked and bent out of shape so severely it needed to be replaced. Upon writing Mahmood about this he wanted to make sure that I took note on these issues because of “how hard it was to get money from shippers.” I most definitely did this and emailed a copy of the inspection report detailing all of this. Prior to shipping the car I wanted to make sure it would be insured and he stated it would be. The estimate to fix the car was close to $900 due to the amount of work, and type, needed to correctly fix this. The car was supposedly insured for transportation. I even called the shipper and they stated they had paid Midwest Auto the bill quote for the car. To this day, I have not received anything to cover the damage to the car. I have paid for parts and labor out of my own pocket. This is shameful dealer behavior to say the least. But, it gets better…. After receiving the car I took it in for a smog check. Moments after driving away the check engine light came on. I thought this was odd as Mahmood assured me already that nothing had come up on the mechanical inspection that was done prior to me purchasing it. Taking it to a ASE certified mechanic at Firestone this quickly was obviously a lie. The AC was on the verge of failing, leaking and needed to have a complete overhaul, the fuel system was not working correctly and needing extensive repairs, the battery was bad, etc….. Total bill to have everything fixed was over $3100 dollars. The response I received from Midwest Auto was that a can of Seafoam would have fixed these things and that Firestone has too high of standards. I am sorry to tell you a can of Seafom will not fix these items and any mechanic looking at my car doing a diagnostic on my car would have caught all of these things. No wonder this dealer would not produce the mechanical inspection he had on the car when I asked for it. I have emailed several times and been promised a follow up and some sort of check for the damage to the car while in transit and something “fair to both of us” for EXTREME MECHANICAL issues but have seen nothing. Empty promises and a car that was sold with known issues not disclosed to me. I would not recommend Midwest Auto Collection to anyone. I had to pay $900 for repairs to car that happened while in transit and was supposedly insured and $3100 for extreme mechanical issues.

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Nick Galan

STAY AWAY FROM THESE GUYS! STAY AWAY! CHARLATANS! I was looking into buying the white 1996 Cadillac Fleetwood Brougham with the last six digits VIN # 705272. Looking at the website pictures on the outside the car looked ok. For three weeks I talked to Shar, asking and begging him to tell me if theres anything wrong with the car. I explained him that if I buy the car Ill drive it only six months out of the year and it will be my "hobby, retirement car" . He kept saying the car is in excelent condition. He was lying through his teeth. Even the headline on their website was a lie: " Excellent condition and very well kept!". Being almost 2000 miles away from Chicago I didnt want to take a chance paying $14,000 (the lowest they could go for "such a great car") for a car I didnt see or inspect. So I paid $140 to Cadillac of Lombard dealership to have it inspected and issue a report. When I received the report I was shocked and angry. Shocked because most of these issues were vizibile and known by Shar and his team, yet he kept silence about them. Take a look : 1. Seat heaters inoperable 2. Engine oil cooler lines leaking 3. Pinion seal leaking 4. Knee bolster panel broken 5. Left mirror vertical inoperable 6. Left front door lock switch loose. 7. Battery weak, had to be jamped. 8. Front wheel bearings loose. 9. Front brakes 3 MM 10. A/C weak. If these issues are hard to believe exist, anybody who wants to buy this car should check with Ryan in service department at the above mentioned dealership. The dealers technician took 24 undercarriage pictures and they were terrible: oily, greasy and rusty was the environment down there. So much rust, even the metal bands holding the gas tank were rusted. The exhaust system also very rusted with one of the mufflers having a big hole. This car looked more like 147,000 miles not 47,000 as they advertise. And is not worth more than $ 5K. Angry because in my naivitë listening to Shar telling me how great of a car this is I even purchased a one way airplane ticket to come to Chicago, pick up the car and drive it back to the west coast. This was my experience with Midwest Auto Collection. If anybody wants to do business with them do your homework, dont trust them. They are NOT trustworthy! GOOD LUCK!

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Nufo Acosta

My experience with Midwest Auto Collection left me extremely satisfied. Not only did they have the car i was in the market for, but it was in great condition at an amazing price. They had the dealer do all the maintenance checks and replaced the parts that needed replacement. Before i made the purchase i took the car to an auto repair shop and everything checked out, they just said the brakes needed to be replaced. Since everything checked out and i really enjoyed driving the car, i decided to make the purchase. When i drove home with it, everything worked great, car sounded good and drove well. That said, the next day the cars brakes started to screech really loud, i called Midwest Auto Collection and let them know about the situation, they told me that they could replace the brakes at no charge. Needless to say even after the purchase they accommodated me extremely well and left me even more satisfied than i was before. Love the car and have great respect for their business. Highly recommend working with them, so much so that if Im in the market for a car in the future i will definitely go to them first (assuming they have the car Im in the market for). Would recommend to family or friends, and already have been. Arnulfo