Category: | Pet Supply Store |
Address: | 60 E Golf Rd, Schaumburg, IL 60173, USA |
Phone: | +1 847-884-8370 |
Site: | stores.petco.com |
Rating: | 3.6 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
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A Private User
Weve gotten our Kerry Blue Terrier groomed here a couple of times, although the results were never outstanding. Ive had much better luck at Petsmart. We recently brought her in to Petco because she was dirty and tangled, like terriers tend to get. We spoke to the groomer, told her what we wanted, and gave permission for inoperable snarls to be cut off. When we went to pick her up, they had basically shaved all but her head. Shes a terrier, not a poodle with mange. Its November, and its freezing. When I went in to complain to the both the Petco manager and the grooming manager (who happened to be the woman who mangled my dog), I was told that because she was tangled, the groomer had no choice but to basically shave her down to the skin. Be warned, pet owners. If your dog or cat is tangled, avoid Petco like the plague, unless you want this to happen to your undeserving animal. The general manager refunded my money, but the grooming manager wasnt the least bit remorseful and basically stated that she would do what she did again, because the dog was tangled. Combs and conditioner, anyone? I will never be visiting Petco again. Stick to Petsmart, where they actually know what theyre doing.
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Donald Ziems
Went here to buy live food for my bearded dragons; their stock of live food is VERY old and mostly dead. I searched for the "most alive" cup of superworms, and though the carton advertised 25, only 7 were still living. For non perishable stuff, this site is alright, but they seem to poorly rotate stuff that spoils.
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Alyssa Weiss
Went here to pick up canned food for my newly adopted dog. The staff here was very informative with helping me get what I needed to switch my dog to my preferred brand of food. Also helped me out with a new puppy coupon book. Definitely the best service Ive received in a long time at any retail store.
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kira tokento
I called ahead of time to ask if they had restocked their Eukanuba German Shepherd Dry Dog Food. The employee told me they had it. When I arrived, I was told that they no longer carried that type but the generic one was just as good. What a sleazy move.
DA
Daniel Patterson
Great experience. They are alway kind and willing to help pull out feeders. One of the employees even has a snake and occasionally well update one another on how they are doing. I would not go any other place to buy my mice.
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A Private User
Debbie, the trainer at this Petco location does an excellent job of teaching dog owners how to work with their dogs on all levels of training issues! I highly recommend her!
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Jennifer Cohen
They have great grooming services! They are consistent and friendly. I always use the groomers at this location. Highly recommended!
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Mike Stelzner
Tried to return something bought online. Received attitude and malice from the staff. Avoid this place.
ME
Melody Stanley
Helpful and knowledgeable employees. The prices are a little high, but they have a great selection.
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A Private User
There isnt anybody around to answer questions. And forget getting help with fish.
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bart patrzalek
Good selection of pet related supplies, they are a little short on actual pets
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Sarah Linden
Small selection of fish, good verities of small animals and reptiles
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Gabriel Streza
Our go-to pet store for the dogs. Grooming and supplies galore.
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Thomas P Nicholson
Love the grooming services. Our dog has never looked better.
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Jim Pierson
Good service and a nice place to bring your dog to shop
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Brock Friedman
Food for dogs, not people.
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Alberto Magallanez
Good people work there!
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Artem K
Helpful staff
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Al Munger
Good selection
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Peter k03N16
All u suck