Category: | Pet Supply Store |
Address: | 3610 Rosecrans St, San Diego, CA 92110, USA |
Phone: | +1 619-523-4177 |
Site: | petsmart.com |
Rating: | 4.2 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–7PM |
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Bailee Fritzenkotter
I am normally a petco person ( just based on location )but, recently we received a gift card to petsmart. This one was the most convenient location and we deiced to stop by. We have a 2 yrd and my boyfriend was looking to get her a hamster. We walked over to the hamster section and a staff member came to help us right away. She was so nice and so helpful. I told her my concerns of getting a hamster and she introduced us to the guinea(?) pig . She, herself owns one and has a nephew around my daughters age. So, she was able to really help us. After talking to her more about other pet options we realized she has or had owned every type of pet in the store! This is what we are looking for. A pet store that actually knows about the animals. She gave us tips and options from a real perspective. We ended up not buying the animal that day .But, with out an pressure she printed out a fact and care sheet for us so we could make sure we were ready when we did come back to get it. I dont like to jump into a pet purchase and like to do a lot of research and i feel she honestly helped me with that. She didnt put any pressure on us to buy the animal either, which I really loved. We then walked over to the fire belly toad section. The pamphlets were out so again without question , she printed us a new one... We were very thankful and you cant find customer service like this anywhere! Let alone a pet store! PETSMART, I hope you read this! This team member is amazing and I will be coming back and only buying from her! In fact I might Hire her! Thank you for having educated staff !Not just what they are taught to know! I wish I knew her name, This was either the 23rd or 24th of March.
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Evan Wade
This petsmart handled everything with care in their hearts.. when I went to buy my pet rat the girl that was in charge of that section dropped everything to help me and offered to let me hold the rat which I bought. She helped me pick out an affordable ammount of needs for caring for my rat. I later visited another petsmart and bought a second rat (social animals need a companion) my rat got a tumor (some time later) and I took her in as soon as I noticed. The woman I spoke to handled my baby with care and held her herself and promised she would be taken care of and that I could visit her anytime I want until she was better. She made me feel safe with leaving me baby rat at the petsmart vet and made the situation alot better than what it was considering my rat was sick... I thank petsmart for their amazing staff and pray that they always have such a wonderful team there.
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Ashley Reisch
I bought a fish there a week ago and the next day I could tell something was off.i put suspicions aside and still set up my 5 gallon tank.this was done with a heater filter water conditioner thermometer and sand and live plants as décor. But on the second day I noticed a white film on the under carriage and by he gills. This progressed into a protruding flaky glob. He wasnt eating and acting very lethargic. Vet advice told me it was a fungal infection so I began treatment but it was too late. Thank you petsmart for keeping it alive long enough to sell. Oh and I did more research and those tiny cups you keep em in may sustain life but so does a jail cell. Never coming back to your money hungry corporation that dosent care about animals.
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Nicole Hess
This Location is My Pets 2nd Home for EVERYTHING they could possibly need. A special Thank You to Sheila an employee at our Petsmart, she gave me Amazing Advice for my New puppy Sugar. We have learned through testing that Our Sugar is Deaf. I AM ENROLLING Our Family in The Puppy Training classes they offer & am Also interested in signing up for Private classes that will help to educate me so I Give My Girl Everything she deserves and to accomidate her Special needs.
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Pat Gallaher
I have two Newfies. As you may know it is a lots of work and knowledge to groom a Newf. Jessica is incredible. The 180 lbs boy is all drama and she has the patience to work with him. The girl at 142 lbs is shy and Jessica has bonded with her. I would never take the kids anywhere but to Jessica at Petsmart. I also must say the other groomers are very welcoming to us. Please acknowledge Jessica for her professionalism and her loving personality.
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Nicole Mesa
They have excellent Customer service. The management is very professional and polite. I love looking around and shopping. I also volunteer at the cattery one day a week. They have a great selection of foods and treats and supplies for your pets! I rescued my furbaby from a petsmart cattery in Colorado. Shes now 8 going on 9 years old.
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T Nightingale
Clean, well-kept store and I like their overall selection of supplies. Got a quality durable Kong leash that I wasnt even looking for the other day! Love looking at the birds and fish displays. Ive had good experiences here regarding my dogs because the staff is very caring towards your pets.
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Minh Le
It had everything i wanted for my pet turtle and other pets. Petsmart is really the only pet store you need, though they dont have many pets you can adopt or "buy". Its for certain that the petsmart I went to, didnt have dogs, or turtles, instead, i bought my turtle at tropical fish...
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Mich R
Your always made to feel welcome here, they educate there team members so good on animal Care and if they dont know the answer to your question they go get it.i always love this store and my dog gets so excited when she sees where were at , Great Job Petsmart
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Aaron Bushboy
Its a One-Stop shop place that you can actually cater to your cat dog fish or some type of reptile. Prices are very competitive and they always offer some type of discounts. You can also bring your four-legged animals 4 vet care and grooming too.
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Hannah Steimle
Customer service was great. I made an appointment to get my long haired cat a trim so i took her in not thinking i needed to reexplain what i wanted, i came back and she was completely shaved. Absolutely broke my heart. Only bad experience.
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shelby bruce
Took my cat in for a dental cleaning. The staff did a walk through of the procedure and explained the entire process from start to finish and even gave me additional information for at home care. Great staff, very knowledgeable.
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Christian Marquez
So helpful here. The staff is awesome and very friendly. The trainers are really cool too. If you have questions or need suggestions foryour prt come here. More personable then petco down the way.
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Frak Lopez
Its just find. The prices are better at the competing store down the road. Selection is quite the same but the interior feel of the store doesnt have the cheery vibe inside like the other one.
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Vinicius Sondermann
Lugar com muita variedade de itens para seu bicho de estimação, recomendo muito.
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Nick Matthews
Back when I had guinea pigs, Id make constant trips here for food, bedding, treats, and cage upgrades. The staff were always helpful in finding what I needed.
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Kirk Newell
I love this place because they have everything for my 2 babies the dogs as other people call them are my babies. PetSmart has everything for them