Edible Arrangements

Category:	Gift Shop
Address:	13980 W Bell Rd STE 18, Surprise, AZ 85374, USA
Phone:	+1 623-561-0345
Site:	ediblearrangements.com
Rating:	3
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM 10AM–3PM

Location

Photos 25

Reviews 12

Laura Olivieri

Weve gotten deliveries from this Edible Arrangement store many times. We have loved every arrangement weve ever ordered! Their fruit products are always top quality, the arrangements are beautiful and delicious, their shop is cute and clean, and above all their SERVICE is outstanding! Their staff is friendly and helpful, and address any questions or issues right away. Kudos to the staff! As important to me though, is that this is a LOCALLY OWNED AND OPERATED small business, not some big franchise owner adding one more store-notch to his belt. Some other store owners run 10 or more stores... great for them I guess, but I think the personal touch of a community store owner - and the care they put into their product and image is lost. I totally support local business owners like this one and love to see our community and economy grow.... and with product and service THIS GOOD... this Edible Arrangements store is a WIN-WIN for everyone. If youre in the area, be sure to visit the: 13980 W Bell Rd #18, Surprise, Location. They will surely bring you the best product for any occasion. :)

Matthew Zieber

i had ordered "the best valantines day gift" to be delivered to my girlfriend because i unfortunately had to work 10hours on valantines day. first the delivery driver called her, well before the delivery so it was not a surprise as i intended, that is somewhat understandable. But upon her calling me to thank me i asked how she liked the bear, ballons, note etc. none of which was included in the delivery. it was suppose came with a bear, a personalized note, baloons, and the arrangments. this is my first time being a customer and had an awful expirience with 75% of my order missing. i called the store and was on hold for the majority of the time, with a total call length of 15+ min on the phone. they came back and said we can give you $20 credit back to your card, thats less than 16% of what i spent for 75% of my order being missing. very disatisfied and would not reccomend!

Mary Bone

If I could I would give a MINUS 10. Worst customer service ever. My grandson ( who is in the military) orders for his Mother & Me(grandmother).chronological order follows: Sunday 5/14/17 attempted deliver at 240pm We arrived home at 3 pm(did not know we were getting delivery) Called store, will contact driver and get order to you....was told he had ordered X2 as she called me by his Mothers name. Called to see if his Mom had gotten hers..as I was speaking to her delivery arrived..she told them "you just missed his grandmother" We live 10 mnts apart. 6:30pm called store again.."We are REALLY busy, had over 500 orders today" but we will get your order to you tonight. 7:36pm They called me..so sorry we are so busy you are a re delivery, we will get there as soon as they load the truck...I thought my delivery was already on truck riding around

Britney Abeyta

I made an online order & tried to call several times the next day @ 10am, couldnt get through for 30min, got hung-up on once, to finally ask for a delivery after 3pm if possible. However they tried to deliver a week early instead. And so after talking with a lady at the Surprise branch again I thought it was all straight. When my order was delivered, at 12:30pm, instead of after 3pm, and the driver was questioned, he replied "there was no note on the order for time". I am very unhappy and feeling that i wasnt listened to at all, even after multiple conversations they still got it wrong. Im glad it got delivered at all, however, had I not already paid for it beforehand online I wouldve taken my business elsewhere, maybe the branch in Peoria instead.

Pat Line

We just love the Edible Arrangements Store (#474) in the Kohls shopping plaza on Bell Road near Litchfield Road in Surprise, AZ! When we walk in for a treat while we are shopping nearby, the shop is always spotless and cheerful, and we are waited on promptly. There is always a nice selection of goodies to take with us. Over the years, Ashley Ochs, the owner, and her staff, have been very helpful to us. We have sent arrangements to our mother in a nursing home in nearby Peoria and to family in Michigan for a funeral. Everything was handled with such care and compassion; they made everything easy for us. We would recommend this Edible Arrangements Shop for all your gift giving needs!

KAMI STEWART

Had an issue with our arrangement from mothers day, when we called customer service they said that we would get a call back from a store manager in within 24-48 hours... we never received a call and when we called customer service back it said that our issue had been resolved... we were supposed to get a call again from this location and never heard from them, so finally corporate office arranged for a refund for such poor customer service on the stores end... the arrangement was just ok, the fruit was rather sour and it was missing a piece... will never go back to this location again!!!

Marta Firchal

I had a very bad experience here. I placed an order for a Mothers Day fruit basket to pick up today at 10am. Only to find out that the order didnt go through, they said we should have gotten an email and phone calls which we didnt get either of those. We were charged the full amount either way. There were 4 employees there today and all of them were clueless not knowing where my order was.. for paying over $100 I would expect they would take care of their customers a little better. I am not coming back to purchase from this company ever again.

Ryan Jackson

I wohld give 0 stars I place an order yesterday at 3 oclock and they have no record of it and cannot find it standing in the store for 30 minutes on Mothers Day only thing my wife asked for and they cant provide it yet I payed for it never go here ever.. Unless you like disappointment

Chris Crawford

Called for same same day service. They took care of the order perfectly.

Alex Lopez

Love there dipped bananas

Willie Beechum

Great environment

Steve White

Not to helpful