Edible Arrangements

Category:	Gift Shop
Address:	1729 N Dysart Rd b104, Avondale, AZ 85392, USA
Phone:	+1 623-536-2555
Site:	ediblearrangements.com
Rating:	2.8
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM 10AM–3PM

Location

Photos 25

Reviews 9

A Private User

I thought id send a dear friend a mothers day gift and decided edible arrangements sounded good. i tried some chocolate covered bannanas and was impressed. however the branch i purchased my order from was friendly and told me they could have some delivered to an address in arizona. so i got a call l8ter that day informed that avandale dysert store did not deliver the arrangement and that i should call the other store to talk to them about theyre mistake. ill admit it was the cheapest thing i could find but i wasnt expecting them to be so expensive in the first place, to be charged a $12 delivery fee on 6 chocolate covered bannas that was $15 dollar box was ludacris, the fee for delivery fee was plenty of money almost more then the box. i could get sees candy to deliver a nice box of chocolates well over a dozen for less then $25. neway i called her with the intention of buying a slightly bigger arrangment for a reasonable price, but the manager was very arrogant defensive and condecendingly went into how I ordered something they do not deliver (well duh)and i have to arrange something else with the other store. she didnt have to tell me that with that snoby tone so i hung up on her seeing as how i could deal with the genessee rather then her poor customer service skills. she then had the oddacity to call me back and say i was just calling to find out if you meant to hang up on me cause i was just telling you what you and thier store did nothing wrong in so many patronizing words or less. so i hung up again to avoid calling this woman derogatory names as she was beggining to harrass me now clearly instigating a fight. She then called back again and left a message informing me that she is going to block any arrangements as best as she can from the company and her store will never deliver to that address i provided ever. HOW OBSURED! what if someone else wants to send them a gift besides me! this woman is clearly vindictive rude and worthy of the name calling that came to mind. the Genesse store in san diego will get back to me tomorrow about refund or getting another store to deliver to my dear friends at another address instead. that manager thinks she so smart trying to "block" gifts sent to that address however she isnt the god she thinks she is my friend does does work at another address. this is a conflicting issue with me as i have half a mind to boycott this company completely if it werent for the great service i recieved at the genesse location in sd cal. i know its just some locations, however it can be frustrating enough to forget the whole thing.

Sean Beierly

Avondale Arizona Franchise - Dissapointing on so many levels. Unprofessional, Unreliable, Mocking customers behind thier backs. Read on before you purchase from this store!!!! Seems to be a trend now that I see the other reviews. I ordered days in advance, my wifes first Mothers day with our child and my Mom was in town from the other side of the country for Mothers day. I arrive and have to wait 20 minutes for them to tell me that they lost 2 out of 3 peices of my order. After rubber stamp apology I express how disspointed I was, and I got back a sarcastic comment where the manager said "Dont shoot me, we have 500 orders". To top it off, they were laughing at prospective customers who had the gall to come in and ask if they had any "same day" product to purchase. At least they waited till these people went out of the door to mock them. Unprofessional, horrible customer service, unreliable, and overpriced. First time ordering from them, and never again.

cathy sanchez

I worked for Edible Arrangements the Mothers Day week for some extra CASH. I went on 5/24/2013 to pick up my check and I was told that I was number 6 that didnt have a check and that I would have to wait until 5/28/13 after 1pm to pick it up. How on earth is a business hiring for the holiday help on CRAIGSLIST and cant pay there help on time. I know the owners had a great Memorial Weekend since they stiffed at least 6 people without a check. Hell if you dont have the money to pay then stop advertising for holiday help. I would strongly recommend if you need extra cash dont work for edible arrangements on Dysart.I sure hope the other 6 that didnt get there pay checks file with the labor board and put in a complaint.

PAUL Smith

The woman who answers the phone here would be better off working for a collections agency. She has not a care in the world about you. She must be going out of business because her utter lack of effort says so. You are better off going to another location. I have received one of these arrangements in another state and loved it...not being familiar with how the process works I asked a simple question about delivery. She snapped the answer to me in such a rude was I will never go back. Tried calling the Bell road location and they dont answer the phone....but maybe they are nicer. I guess Phoenix is a bad area for them.

STEVE OH

Now I see exactly why they have horrible reviews. Horrible customer service, staff all over the place with absolutely no idea what they are doing. I came in today to get a few chocolate covered strawberries and was told unless I was ordering something grin the mothers day page I would not be served. Umm why do I need to spend $50.00 or more? So I needed was 2 chocolate covered strawberries. Trying to inflate prices and make me buy more bcuz its mothers day? Yeah right. This place is a joke. Definitely will not be returning here. -5*

Nacomie Vargas

I had been shopping here for years and this last mothers day I placed an order for $170. I had family emergency the day of mothers day and could not pick up my order. I called them a few days later and asked them for a refund or to remake my order and the owner refused. I have still been calling her and now she is avoiding my calls. I have now lost $170 on this company because of bad customer service. I will never be ordering through them again.

elijah levor

Edible arrangements is by far the best at what they do, this was my first time ordering from them and I would absolutely do it again and again and again. Im actually ordering for my wifes birthday and thanks to Ms hope and the rest of the staff at edible arrangements in Avondale, Arizona Im absolutely stupendous and I believe my wife will be also so thanks again edible arrangements for being awesome.

Lauren Whitehurst

Someone ordered a basket from this location and had it sent to my work for me. They had my coworkers call me and let me know. The lady got my home address and was nice enough to deliver it to my house near downtown phoenix. These guys are awesome and the fruit was delicious! The lady was very sweet thank you!

Brandon Kerby

All I can say is, this location is disgusting. The back of store where the arrangements are made and the refrigerator where all your fruit is located (most the time the prepared fruit is kept without a lid). Dont lie to the people who work for you :) be upfront, honest, and value them.