|Address:||3393 Peachtree Rd #3090A, Atlanta, GA 30326, USA|
|Working:||10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–7PM|
Walk away from this Rolex store.. dont buy here! Their service is unacceptable and they discriminate by your style, and likely race... I am a white woman in my 50s. I walked into the store (wearing my Target jeans and sweater.) I wanted to have my 8 month old Rolex cleaned.. I waited for someone to acknowledge me. The sales staff was sitting in a side room.. No one greeted me. I had to peek in the door to get their attention. When then sales rep stepped out of the side room to amazingly say hello, he was interrupted by an apparently more important phone call . He couldnt wait to get done with me and my small low cost request to get on the phone with a big customer. Very disappointing.
Gibraltar Beverage Service
Very,very,very,very, Poor customer service !!!! I came in and asked about getting a bezel changed on my watch and the sales rep who just started said my watch was fake ! All because he never seen a GMT (Batman). Then he trys to compare it to a GMT Pepsi watch and said the wait was off. Of course its off one is stainless steel and the other is White gold. I left the store and called the manager on duty and the only thing she said was she was sorry and that they will send him to training. And that I was more than welcome to come back in and get the work on my watch ..that she was very familiar with which time price I have. I told her I would never step foot in there store.
I would give them negative stars. Very impolite... They have no sense of customer service if someone comes in and "out spends" you. The greedy sales lady turned her back on me literally, as soon as a gentleman said he wants a more expensive watch. (Doesnt mean he bought it) they never even showed me a timepiece or tried to gain my business through simple conversation. I decided to go to Tourneau next door where I bought my new timepiece where my business was appreciated.... Shame on mayors for their horrible customer service...
Will never set foot in this store again. I have been shopping for a new watch and every time I come here to see the selection I am treated horribly. Multiple salespeople have nasty attitudes and treat you more like an annoyance instead of a valuable customer. My suggestion to you is that if you do have to shop here, dress like you own the place because that is the only way they will pay you any attention.
A few months ago I shopped at Mayors Jewelers, Lenox Square in Atlanta without making a purchase and was treated very well. This week I went back to Mayors and purchased a Rolex Submariner. Saleswoman Lynda McKinnon provided outstanding service. She was professional, patient, courteous, and extremely knowledgeable of the Rolex line. Great experience. Mark Van Schuyver
WORST service ever! I left a Rolex watch to be repaired at this store and it is now 2 months out and Ive just found out that it was never sent in to Rolex to start the repair process. No one called at any time. Ive had to call twice now to find out when it will be done. I will never do business with Mayors again.
Fantastic store. Have a great relationship with Nora, who helped us with our engagement ring needs, as well as Bruno who sketched our design from scratch. They made our experience amazing. Will be back!!! Thankyou so much
Elegant jewelry and watches