Kay Jewelers

Category:	Jewelry Store
Address:	1802 Jonesboro Rd, McDonough, GA 30253, USA
Phone:	+1 770-957-9106
Site:	stores.kay.com
Rating:	4.1
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM

Location

Photos 7

Reviews 5

Laine Mullins

Carlos was great in giving me answers about my repair and was very knowledgable, if I had dealt with only him I probably would have felt better about my ring and been given better options. Unfortunately we dealt with Ariel and I advise you not to. Throughout our selection process she kept telling us that she would give us the sale price, the ring we chose was originally $4.2k. We happily bought my engagement ring with confidence in Ariel and her expertise. Later on that night we looked at the paperwork (because I was having an allergic reaction to the ring). Well, after looking over the paperwork we were shocked. Ariel had sold us the ring for $3,779, then added on made up charges that ended up costing us more than the ring itself which totaled at $4,4xx, more than the original price! We couldnt figure out what those charges meant and neither could Carlos. Ariel also told us that our payments would be $136, after all of her madeup charges, it would cost us $155. When I returned the ring the following morning (due to the allergic reaction) and Carlos looked over the paperwork, he stated, "Look at this paperwork and see whats wrong with it, we dont do that here." to another employee but I already knew what was wrong, Ariel is a conartist. Ariel is a disgrace to this store and should be fired for trying to get over on the customers, her work ethic and unprofessionalism belong on in a pawnshop on Tara Blvd. If she is working on the day that you go into this store, see someone else, not a professional conartist.

Krista Phillips

Staff was super friendly and helpful. Went above and beyond to let me know all my options and gave great advice on how to care for my ring. Will def be back and would recommend them to anyone.

Carrie Junot

Friendly staff plus they are all super helpful and want to make sure you are satisfied with your purchases. Definitely will shop there with our future purchases.

Kelvin Bragg

Very friendly staff

Patrick Raemmler

Nice jewelry.