Category: | Car Dealer |
Address: | 5322 N 27th Ave, Phoenix, AZ 85017, USA |
Phone: | +1 602-246-7660 |
Site: | horizonautosalesaz.net |
Rating: | 4.6 |
Working: | Closed 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–3PM Closed |
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Jennifer Ross
Mr Jones here again. Yes, I was told it was a thirteen year old car and I didnt ask about alignment, but only a complete moron would install a front end wihout aligning it, that is absolutely part of the process. And after hiring a house sitter and driving five hours on bs info, I decided to cut my losses and just get the car, but I did voice my displeasure with the misinformation (bait and switch almost) at the dealership, which caused one of the owners to have a small temper tantrum, I almost walked out then and I should have. The tires I was told were good did NOT make it out of AZ, discount tire in show low said I was lucky to make it there with the amount of sun rot on them. Then I got to buy another set of tires 2000 miles later because some retard shouldnt be working on cars, I still have the sheet from the alignment guy, he said it was the worst job he had seen in 30 years, now THATS special. If I had simply been told that they were too cheap or lazy to align it, I could have saved a set of brand new ruined tires. Dont try and sugarcoat your actions, if you want a good review make it right, dont make excuses. By the way, in the first day I had to fix the clutch, the electrical short that you "forgot" to mention has been addressed, the speedo quit working before we left phoenix and the check engine light is now on. Im going to hit it with a code reader today but my guess is that it was reset at the dealership. Out of all the vehicles I have ever bought in my life,private party and dealer, these gentlemen have either been the most ignorant or dishonest fellows I have ever had the pleasure of dealing with. The most inexcusable of all this behavior is that this car was for my girlfriend and their shoddy lack of work put her in danger. That I can never forgive.
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Dale Bertram
I personally have not bought a vehicle from Horizon Auto Sales, however, several customers ( more than 10), and one of my employees have bought cars or trucks from Pete and John. There have been no unusual problems, but they "get it" that they are buying a used car, it may not be perfect. I have an auto repair shop that will do some minor diagnostic work for Horizon. What I find cool about Pete and John is they really want to know what is wrong, or needs to be corrected on their cars before they go up for sale. I have done work for nearly all the used car lots around my 27 ave and Camelback area. I have found by far Horizon is the most reliable, that is why I recommend my customers to buy their vehicle from them. Pete and John know how I run my business. We inspect the vehicle and give the owner the information on what is right, whats wrong, and how much it will cost to correct it. Horizon has,multiple times sent over someone who is looking to purchase a car to my shop for our pre purchase inspection. Yep, I almost always find something that can use attention. I let the buyer know all the details, I will even show them what we see. Even after telling them any negative things about the car, Pete and John still send their customers over for a pre-purchase inspection. Now, that is integrity!!!!
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Douglas Hosey
I bought my car at Horizon Auto a couple years ago and it was the easiest, most honest car transaction Ive ever done. I was doing a search online and came across their Google+ page and Im completely baffled that someone would put a negative review about this dealership?? Both the owners were involved in my transaction and they made sure I was completely satisfied with my purchase. The car I bought had 138K miles on it and knew it might need a little TLC in the next few months... John told me what I should expect to fix/replace and he was right! Im going to be in the market for another car in the near future and you can bet your bottom dollar Im driving right over to Horizon Auto Sales where I know I will be treated honest and fairly. I recommend everyone to go there to look for your next car.
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Pam Hayden
We have bought 3 cars now from Pete & John. NOT because there was anything wrong with the cars but because our lifestyle changes required it. They have always put us in the best car we needed and have been there for us if we did have a problem (never did, that I remember until after having the car like a year or more) and still they would tell me just bring it in and they would help bring down costs of repairs!! As far as we are concerned these are the BEST GUYS IN THE BUSINESS!!
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Tiffany Bevell
I have been a Horizon Auto Sales customer for the past 10 years and recently purchased my fourth vehicle through them. Each and every time has been a great experience from the quality of cars to the excellent customer service. I have always gotten a great deal for the money spent, and all the guys are up front and honest. I would highly recommend anyone to Horizon Auto Sales, trust me they will not disappoint. Thanks John, Pete and Alan :-)
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Belle Dewey
Just bought our like-new Ford Focus, everything is perfect. Mr. John is very helpful and very accommodating, it was a nice and smooth transaction especially with me and my husband starting out and have a very little budget, he still worked with us and were very pleased with our new vehicle. Its below the kelley blue book price too. I surely will go back to this place for our next vehicle. Highly recommended!
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Jo Cog
Great used cars. Remember they are used so none of them are perfect they all need a little something. They have many Carfax verified one owner vehicles which is shocking as most of the cars on the lot are 10ish years old. Payments and down payments are flexible. John & Pete are both nice and great to work with. They DO NOT have all of the typical dealer mark ups .
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fred wilson
I brought a car from these guys and my experience was AWESOME. Pete and John are the most upfront and honest car dealers I ever dealt with. Most places are done with the friendly customer service after they have sold you the vehicle. Pete and John continue that customer service. I would recommend these guys to anybody their GREAT!!!!
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Tony Caban
Pete and John are the best . If you want a decent car for a decent price this is the place to go. No hidden sales pitch, to actually think there are still honest car lots in Arizona. We have purchased two vehicles and are getting ready to purchase our third one. Trust me give them a call. Anthony Caban.
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Mira Crowley
Such a pleasure! These guys rock! Super nice, great cars and even better prices. This will be the first place we go when Im ready to replace my car. My husband is beyond happy with his car and I am happy with the price. I cannot tell you how easy and painless this experience has been. Thanks, guys!!!
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Derek Kenney
John was very friendly and allowed me to drive multiple cars before deciding on a 1994 Honda Accord with low miles. Purchase was fair and very smooth with no pressure or haggling. Owner stayed late to complete everything. When its time for my next vehicle Ill be making a trip to Horizon Auto again.