Category: | Used Car Dealer |
Address: | 16421 N Cave Creek Rd, Phoenix, AZ 85032, USA |
Phone: | +1 602-663-3339 |
Site: | azusedcardealer.com |
Rating: | 4.2 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–5PM 10AM–3PM Closed |
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Jake Ashby
Michael at Auto Obsession truly delivers on his promise to "provides customers with a simple car buying experience at competitive prices." Throughout the entire car buying experience he was nothing but helpful and I could really sense his passion for cars come through in our interactions. I went to Michael for my first car, a 2001 Toyota 4Runner. He searched tirelessly to find me my perfect starter car, which I am still currently driving 5 years later without a problem. I recommended Auto Obsession to my brother who has since bought two cars from Michael, a 1999 Infiniti J30 -which he has since sold so he could buy his "newer car" a 1995 Chevy Blazer from Michael again. My brother and Michael hit it off both having an immense passion for cars. Michael went above and beyond in all our encounters to make sure my brother and I received the best car for the best value on the market. I would recommend Michael to all my family and friends looking to buy a quality used car from a honest used car salesman, there is no one better in the Phoenix area! When it comes time for me to say good bye to my beloved 4runner I will be visiting Auto Obsession again for my next car.
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James Molinari
I purchased a 2002 GMC Denali Yukon XL back in April 2013. Prior to being bought, it had several major oil leaks. The mechanic the owner recommended to look at it said it was a $2.00 fix but in reality it was over $1,400 in damages, the mechanic refused to repair anything on the truck because he claimed "there was nothing wrong with it.". Michael (the owner of auto obsession) said if we wanted ANYTHING fixed on the vehicle WE had to pay out of pocket despite the warranty. Every seat in the vehicle is heated except the driver seat because it was broken and still is. The vehicle has an overheating problem. The vehicle came with a 15-day warranty that was NOT honored in any way. there is anti freeze leaks everywhere and he hid them somehow. he put marvels mystery oil in the engine to hide the engine noises that we didnt know about until we did an oil change. this guy is a RIP OFF ARTIST and anyone who buys something from him is just as dumb as we were. we are now stuck with a $10,000.00 car note and cant do anything about it. go through a car dealer if you dont want to get screwed and want a real warranty, DO NOT USE AUTO OBSESSION IN PHOENIX THEY ARE LIARS!!!
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Greg Smith
My wife and I traveled to North Phoenix to shop for a Ford Focus SVT in May and met with Michael at Auto Obsession to test drive one of his cars. The Focus was in exceptionally good condition and had been very well detailed and maintained, and we were very impressed with the car after test driving it. We spent time visiting with Michael and felt he was a very honest, knowledgeable and fair merchant, and agreed to buy the car on the spot. On our way home, we noticed a bit of a rattle under the hood, and found that there was a problem with the AC unit that no one had noticed before. Even though the AC was not covered by the warranty, Michael found us an excellent car repair shop to fix the problem and paid for nearly the entire repair as well. My wife and I have very high regard for Michael and his company, Auto Obsession, and would recommend this excellent small dealer to anyone interested in buying a top grade used car. All the best to Michael and his great business!
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Esther Shapiro
Lets just say that this was the most amazing, easiest and smoothest vehicle purchase in my life. Michael was so informative and personable from our first phone call to when we shook hands as I left to drive off with my new Prius. I found the car online and came down from Sedona to Phoenix and would highly recommend working with him. The vehicle was exactly as described, it was missing a nonessential item which he attempted to replace from another vehicle and unfortunately it didnt fit, but he worked enough with me on the price that I was more than satisfied without taking another step. The car was clearly detailed when I arrived yet when I returned with the cashiers check Michael was out there cleaning the few spots that he had seen so I drove off with a car that was impeccable. He will likely be the first place I look in the future when it comes time to buy another vehicle. Thanks Michael! Good luck with Zoe!
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Eric Moir
I recently purchased a Mercedes Wagon sight unseen from Michael at Auto Obsession. I was looking for a specific model (which they had) so I flew in from Denver and picked it up. He met me on Sunday his day off and we got the paper work done in 15 minutes. They had the car priced very competitively and it was in much better condition then was described. My friend who lives in Phoenix gave a ride to the dealership and the first thing we noticed were how nice all the cars were on the lot. I drove my new Benz all the way home to Denver and it was smooth sailing the whole way home. I am very pleased with my pre owned purchase from Auto Obsession and wouldnt hesitate to buy another vehicle from Michael and crew when the time comes for another. A+++++ Thanks again guys!
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Michael Alzen
Just sold my wrangler that I purchased from these guys about 2 years ago. I flew out from CO to buy it. I was nervous about buying a wrangler with 164k miles, but they were great about working with me remotely to get as much information about the jeep as I could before purchase, picked me up from the airport, and had me on my way back home in a reasonable time. The Jeep was as described and was a great vehicle for me while I owned it. Used cars are always going to be a gamble, but I think they fairly represented what I was buying and thats really all you can ask for with a used car. I would buy from them again if they had what I was looking for, even from Colorado.
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ryan jones
So keeping it short. I live in Vancouver WA and was looking at a car at Auto Obsession. I called Mike and asked if I could have a friend come test drive the car? Mike said Yes. Mike was professional and made sure he gave my friend a full run down on the car and pointed out things he didnt even see. Even though I bugged Mike for multiple days in a row, Mike answered every question and made it seamless. There was a cap missing on the door handle and Mike order the part for me at no charge, Have to say by far the best car buying experience I have ever had. Thank you Mike and Auto Obsession.
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Ashley Bowley
My father is a Master Auto Technician in the area and he suggested Auto Obsession to me. I was pleased with the straight-forwardness of the sales team and delighted when we were able to make a deal on an excellent car. I looked at the car on Monday, sorted out financing on Tuesday, and Wednesday, I took the car home with a full tank of gas. The speed of the transaction was excellent considering that I never felt pressured to buy. I would strongly recommend working with Michael (or anyone at Auto Obsession) if youre looking for a fair price and an honest deal on an well maintained car.