Kar Kees Used Car

Category:	Used Car Dealer
Address:	4735 N 12th St, Phoenix, AZ 85014, USA
Phone:	+1 602-682-5961
Site:	karkeesaz.com
Rating:	4.5
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–5PM Closed

Location

Photos 17

Reviews 9

Shawn Barber

Great to work with until youve paid for the vehicle. I wish my experience were more like some of the ones posted, but it most definitely was NOT. As we were looking at vehicles, Ben told us that he is completely honest and that he had never sold anyone a car that had problems. He then told us how they work with Courtesy Chevrolet. They have all of their vehicles thoroughly inspected by Courtesy Chevrolet, and then if there are any problems, they pay them to fix them. Ben handed us the complete inspection report and pointed out that the only issues noted, with the car that we were interested in, were a bad battery and windshield wipers. With the report in hand, we purchased the vehicle. Exactly one week later I took the car to a mechanic for an independent inspection. He identified a leak and a couple of other issues, and I was quoted thousands of dollars in repairs. Giving Kar Kees the benefit of the doubt, I took the car to two more mechanics and had inspections done. The results were similar, but I took some comfort from the reassurance of the mechanics telling us they were sure the dealership would work with us. When I informed Ben of my discovery he refused to work with me. After some discussion about express warranties, he finally consented that I could bring the car to Courtesy Chevrolet so they could put it on the lift. As we stood there under the car with a representative from Kar Kees, the Courtesy Chevrolet mechanic identified a couple of drips of coolant and said, "that could be a concern." When we tried to work with Kar Kees to get the issue resolved, they denied that there were leaks, even after standing there with us under the car as the mechanic identified a leak. Ben said, "there was no leak, and even if there were I wouldnt do anything about it because it is not a safety issue." Long story short, there was a crack in the radiator and the rack n pinion needed to be replaced. After dropping over $2,000 on a car just a couple of weeks after purchasing it, Im writing this review as a warning to anyone that will read it. These guys will not stand behind their product. Do yourself a favor, and shop elsewhere so you dont get burned.

Tara Bright

We are very satisfied with the service and price we received on my husbands new F150. After doing a ton of research both online and in person at dealerships all across the Phoenix metro area, I messaged Ben, the owner of Kar Kees, about this truck we saw online. Being an hour away, I needed to know numbers...sale price, tax, title, license, any fees, etc. Ben was very honest & transparent, and gave me exactly what I asked for. He didnt ask me what my budget was, only trying to fill my payment to my max budget like all the other dealers out there. He simply texted me the sale price (which was about $8,500 less than the next vehicle we were considering), the sales tax amount, and the license/registration fee. There were no other BS fees like I had seen from other quotes, and I appreciated knowing exactly what I could expect to pay after driving 4 kids an hour across the city. Ben is a very generous man, and I could tell he was a hard working, honest, small business, and family man. Thats who I want to do business with. The entire staff was friendly and social with us while we waited for our financing to come through, and I look forward to going to Kar Kees first when I need to replace my van (that has 176k miles). Car shopping is no fun, but with Ben and his guys, you can trust youre getting a great vehicle at a great price. They have years and years of experience, and work hard to stand apart from the big corp places that charge an arm and a leg to cover all their overhead. I rarely write reviews, but Ben at Kar Kees definitely deserves a big thumbs up for offering the exact truck my husband wanted (black with black rims), at a price that ended up being well below our initial budget. When your payments are over $100 less per month than you anticipated, you know youre getting a great value. The guys at Kar Kees are in the business for the right reasons. Call em up...they can even search for a specific make/model/color you are looking for so you dont have to run all over town doing it yourself! Thanks again Ben!!!

Tyler Koon

The sale assistance Ben was very well mannered and professional as for the owner ....... Wish I had never met him he needs to realize customers can hear him in his office sware many times fart burp and be totally atrocities! "It always gives you confidence when youre buying a car and the owner is talking about his buddy getting released from jail" "Not " as for getting a fair deal of a car put your negotiating hat on an they will deal with you! Gave me a 24 hr test drive would have never experienced that ++for that : one word of advice sell the car with a full tank of gasoline

erik rangel

Awsome place to buy a car. This guys are the best when it comes to find a great car for a great price. I was a first time buyer and after looking into a bunch of other dealers that had declined me for my credit this dealer gave me a very good deal that i could not decline and they didnt even had to run my info through a bunch of banks like other dealers did which had affected my credit score even more. The process was very fast and within minutues i was driving the car. Praises to this guys!

Diane Denson

Thank you Kar Kees we are very satisfied with our vehicle and the service we received from the manager Ben and his employees everyone was so helpful, My boyfriend Micheal had an auto accident and we needed a vehicle This was our second time going to Kar Kees and again Ben came throught he made sure we got another vehicle we could afford Thank You Ben and to his employees We will be getting our second Vehicle From Kar Kees , Happy Coustomers Micheal and Diane

matthew collins

Great experience buying my first car from here. I went around to dealerships and after being hounded and negotiating for hours at these other dealerships I was tired of it. So I went to Kar kees and they asked me what I wanted and didnt try to steer me towards any other cars. I got a great deal and the car of my dreams! Thank you Ben for a great experience!

Glen Miller

My buying experience was great! Not only did Ben show me a great vehicle, which I ended up purchasing, he was extremely professional in shopping for the best lender. A week after my purchase, the check engine light went on. Ben scheduled the work and completed it the very next day! I will recommend anyone in the market for a vehicle to Kar Kees.

James Ochs

I know someone whom bought a vehicle from here and they found a used hypodermic needle inside the coolant reservoir. This was after being lied to about proper fluids being in the tank. The thing was frozen with a used needle in the tank. I recommend no one buys anything from this dealer.

rick r.

Got a great Trailblazer here and totally enjoyed the buying experience. Ive never said that about any of my previous vehicle purchases. Ben is a first rate salesman and I really enjoyed doing business with him. I highly recommend this dealership!!!